Cancel TRELLIS LAW online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Trellis Law service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Trellis Law: Easy Method
What is Trellis Law
Overview
Trellis Law is an online platform that provides legal research and case management tools for attorneys and legal professionals.
The service is subscription-based and offers downloadable templates and research products through its site.
Service scope
Trellis Law focuses on streamlining legal workflows and access to documentation for practicing lawyers.
Its terms of use and purchase rules are published on the company's official website.
How to cancel Trellis Law
Preferred method
- Email the support or contact address shown on your Trellis Law account or the official site at Trellis Law.
- State your full name, account email, subscription plan, and an explicit request to cancel and stop billing.
Alternative method
- Send a written cancellation by postal mail to the company address: 2036 Armacost Ave, Los Angeles, CA 90025.
- If you were billed via Apple App Store or Google Play, also cancel the subscription through your App Store/Google Play account even though Trellis Terms do not list a specific store cancellation process.
Step-by-step checklist
- Log into your account and note subscription details and billing dates.
- Compose an email with subject “Cancel subscription” including name, email, plan, and cancellation date request.
- Send email and keep a copy of the sent message and any automated replies.
- Wait for written acknowledgment; if none received, follow up or use postal service with tracking.
What happens when you cancel
Access and renewal
Per Trellis Legal’s terms, stopping use of the service functions as termination; access typically ends at the end of your paid period.
Automatic renewals will stop once the subscription is cancelled or ceases according to the billing method you used.
Data and account retention
Downloaded products remain on your devices; Trellis’s terms do not promise data deletion timelines for account information.
If you need account data removed, request deletion explicitly in your cancellation message and keep records of the request.
Will I get a refund?
Trellis Law policy
Trellis Legal’s Terms of Use state: “We do not offer refunds once you have purchased and downloaded a Product.”
The terms also do not list a 14-day statutory refund right; they explicitly disclaim refunds post-purchase.
Exceptions and next steps
- If you believe you were charged in error (for example during a trial), contact Trellis support immediately and preserve evidence of the advertised trial terms.
- If Trellis refuses and local law applies, you may pursue a refund via your payment provider or a UAE consumer complaint (see UAE rights section).
Trellis Law plans and pricing
Available pricing information
No public pricing in AED for the United Arab Emirates (2024/2025) was found; Trellis pricing is listed in USD on available pages.
Contact Trellis directly for exact pricing in your region and current plan options.
Contact for exact pricing
| Plan | Price (AED) | Notes |
|---|---|---|
| Contact for pricing | Contact for pricing | All public pricing shown by Trellis is in USD; request AED pricing from Trellis support or sales. |
Your consumer rights in United Arab Emirates
Cooling-off and refunds
Under UAE consumer protection rules, consumers commonly have a 14-day cooling-off period for some digital services, though exceptions can apply.
Trellis’s no-refund policy may conflict with applicable UAE rights; local law can override contractual disclaimers in some cases.
How to enforce rights
- Collect purchase evidence, communications, and screenshots of advertised trial terms if relevant.
- File a complaint with UAE consumer protection authorities via the official government consumer protection page: UAE Consumer Protection.
- Consider disputing the charge with your card issuer if you believe billing was unauthorized or misleading.
Customer experiences
Reported negative experiences
Several reviews on the BBB report issues: difficulty contacting support, being charged during a supposed free trial, and recurring charges despite cancellation attempts.
Other complaints include alleged disclosure of private case information, raising privacy concerns among some users.
Neutral and missing data
There are few publicly documented positive reviews in the verified dataset provided, so balanced public sentiment is limited.
If you experience issues, document each interaction and escalate as needed through support, your bank, or local consumer authorities.
Documentation checklist
Essential documents to keep
- Purchase receipt or invoice showing date, amount, and product or subscription details.
- Email copies of sign-up confirmations, trial terms, and any automated billing notices.
- Copies of your cancellation request (sent email, postal mail tracking, screenshots).
Optional but helpful evidence
- Screenshots of the advertised trial period or pricing if it differs from charges applied.
- Bank or card statements showing disputed charges and dates.
Common mistakes
Assuming cancellation happens automatically
Some users assume deleting an app or stopping use immediately cancels billing; Trellis’s terms indicate termination happens by ceasing use, but you should still send a written cancellation.
Always confirm cancellation in writing and retain the confirmation.
Not documenting trial terms or charges
Users have reported being charged during a trial; failing to save screenshots of trial terms or initial offers reduces leverage in disputes.
Keep clear records of promotions, trial start dates, and any promised trial delays before charges occur.
Comparative recap
Quick comparison overview
| Feature | Trellis Law (per verified terms & reports) | Typical alternative / expectation |
|---|---|---|
| Cancellation method | Manual: cease use; preferred email or postal notice; no App Store/Play process documented. | In-app cancellation plus store-managed cancellation for mobile billing. |
| Refund policy | “No refunds once purchased and downloaded.” | Some competitors offer pro-rated refunds or trial refunds depending on policy. |
| Free trial handling | Customer reports of being charged during trial and difficulty contacting support. | Clear trial terms and easy cancellation before charge are common expectations. |
| Customer support | Reported slow or unresponsive support in some reviews. | Timely email/chat support and in-app cancellation guidance are common. |
After cancelling
What to monitor
After you cancel, monitor your bank and card statements for at least one billing cycle to confirm no further charges appear.
If additional charges occur, contact Trellis support immediately and prepare to dispute the charge with your payment provider.
Helpful links and next steps
- Official Trellis Law site: https://www.trellislaw.com/
- Trellis Legal Terms of Use: Trellis Legal Terms of Use
- UAE consumer protection information and complaint routes: UAE Consumer Protection
Address
Company address
Trellis Law / Trellis Legal
2036 Armacost Ave, Los Angeles, CA 90025, United States
How to use the address
Use the postal address for certified written cancellation if email contact fails or you require a tracked physical notice.
Keep a copy of the mailed letter and tracking information as proof of sending.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.