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I hereby notify you of my decision to terminate the contract relating to the Webnovel service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Webnovel: Easy Method
What is Webnovel
Overview
Webnovel is an online reading platform that offers a large collection of serialized fiction, native and translated novels, and a coin-based economy for in-app purchases.
It uses a freemium model with free reading options, paid coin packs, and membership tiers that give reading benefits inside the app.
How the service works
Users can read free chapters, buy coins to unlock paid chapters, or subscribe to membership plans that offer additional perks and access.
On iOS, subscriptions and in-app purchases are processed through the Apple App Store; other platforms may use different payment channels.
How to cancel Webnovel
Cancel via Webnovel account (web or app)
- Open the Webnovel app or go to the Webnovel website and sign in to your account.
- Go to your profile, then tap Membership or Account settings, and find Subscription or Manage Subscription.
- Select Cancel Subscription and confirm. Keep a screenshot of the confirmation for your records.
Cancel via iOS App Store (if purchased on iPhone/iPad)
- Open Settings on your iPhone or iPad and tap your name, then Subscriptions.
- Find Webnovel in the list, tap it, and choose Cancel Subscription. Follow prompts to confirm cancellation.
- If you need Apple’s refund or billing help, visit Apple Support: Apple subscriptions - manage or cancel.
What happens when you cancel
Access to paid content
After cancelling, you generally retain access to any paid content or membership benefits for the remainder of the paid billing period.
Coin purchases are consumable; coins already in your account remain available after cancellation.
Automatic renewal and data
Cancellation stops automatic renewal at the next billing cycle; it does not necessarily delete your Webnovel account or personal data.
To remove an account or personal information, follow Webnovel’s account deletion process or contact their support team.
Will I get a refund?
Standard refund policy
Refund eligibility depends on where you purchased the subscription or coins. Purchases via the iOS App Store are subject to Apple’s refund policies.
Purchases made directly through Webnovel’s website or Android stores are subject to Webnovel’s own refund terms.
Exceptions and how to request a refund
- If you believe there was an accidental charge or technical error, collect evidence: order ID, date, and screenshots.
- For App Store purchases, request a refund from Apple via reportaproblem.apple.com or Apple Support.
- For direct purchases, contact Webnovel support with transaction details and a clear refund request.
Webnovel plans and pricing
Pricing summary
The table below lists prices observed in the UAE App Store listing for Webnovel (iOS). Prices apply to App Store purchases and may vary by platform or promotion.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Membership_Monthly (iOS) | AED 37.99 | Monthly | Access to membership benefits via WebNovel app |
| Membership (likely Annual or other tier) | AED 18.99 | Not explicitly stated | Alternate membership option via WebNovel app (period unclear) |
| 50 Coins | AED 2.99 | Consumable purchase | Purchase of 50 coins |
| 150 Coins | AED 12.99 | Consumable purchase | Purchase of 150 coins |
| 250 Coins | AED 19.99 | Consumable purchase | Purchase of 250 coins |
| 400 Coins | AED 29.99 | Consumable purchase | Purchase of 400 coins |
| 500 Coins | AED 39.99 | Consumable purchase | Purchase of 500 coins |
| 1000 Coins | AED 79.99 | Consumable purchase | Purchase of 1000 coins |
| 2500 Coins | AED 199.99 | Consumable purchase | Purchase of 2500 coins |
| 5000 Coins | AED 399.99 | Consumable purchase | Purchase of 5000 coins |
Your consumer rights in United Arab Emirates
General consumer protections
UAE consumer protection rules require clear information about prices, terms, and the right to seek redress for defective or misrepresented goods and services.
The Ministry of Economy handles consumer complaints and provides guidance on dispute resolution for purchases in the UAE.
Payments, refunds and dispute routes
- If a purchase was processed through the Apple App Store, Apple handles billing disputes and refund requests for iOS purchases.
- For direct purchases, you may file a complaint with the Webnovel support team first and, if unresolved, escalate to the UAE Ministry of Economy.
- Keep receipts, transaction IDs, and correspondence to support any complaint or refund claim.
Customer experiences
Positive feedback
Many users praise Webnovel for its wide selection of titles, regular updates, and convenience of coin-based microtransactions.
Membership perks like discounted or unlocked chapters have helped frequent readers save compared to buying individual chapters.
Negative feedback and recurring issues
Common negative feedback includes confusion about in-app subscriptions, accidental purchases, and refund responsiveness.
Some users report difficulty locating subscription settings when purchases are managed through the App Store rather than the Webnovel app.
Documentation checklist
Essential documents to gather
- Order or transaction ID from the Webnovel receipt or App Store purchase history.
- Account email or username used for the Webnovel account.
- Date and amount of the charge (screenshot of the receipt or bank statement).
Optional but helpful items
- Screenshots of subscription settings showing active status and cancellation confirmation.
- Correspondence with Webnovel support and any case or ticket numbers.
- Apple ID purchase history screenshot if the purchase was via iOS.
Common mistakes
Where users often go wrong
Many users try to cancel inside the Webnovel app but purchased the subscription through the iOS App Store - this does not stop App Store billing.
Another frequent mistake is not confirming the cancellation; always wait for and save confirmation or an email receipt.
How to avoid these mistakes
Check the original purchase method (App Store, Google Play, or Webnovel website) before following cancellation steps.
Keep documentation and verify that automatic renewal is turned off in the correct platform’s subscription settings.
Comparative recap
At-a-glance comparison
| Option | Type | Approx. Cost (AED) | Best for |
|---|---|---|---|
| Membership_Monthly (iOS) | Recurring subscription | AED 37.99 / month | Frequent readers who want membership perks |
| Membership (other tier) | Membership / unclear period | AED 18.99 | Casual readers or promotional membership |
| 50 Coins | Consumable | AED 2.99 | One-off small purchases |
| 1000 Coins | Consumable | AED 79.99 | Heavy buyers of individual chapters |
After cancelling
What to check immediately
- Confirm cancellation via email or screenshot, and verify that auto-renewal is off in the purchase platform.
- Check your coin balance and any remaining access to paid chapters until the end of the billing period.
Useful official links
- Webnovel official site: https://www.webnovel.com/
- Apple support for subscriptions (UAE): https://support.apple.com/en-ae/HT202039
- UAE Ministry of Economy (consumer guidance): https://www.economy.gov.ae/
Address
Official contact address
Room 1503-04, ICBC Tower, 3 Garden Road, Central, Hong Kong
Notes on contacting support
When contacting Webnovel support or raising a dispute, include all items from the Documentation checklist to speed resolution.
If a local UAE consumer complaint is required, the Ministry of Economy site above explains how to file and what evidence is needed.