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Airdna

Cancel AIRDNA

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To cancel Airdna,
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UAE

Cancellation service #1 in UAE

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Airdna Subscription | Postclic
Airdna
1321 15th St
80202 Denver United States
hello@airdna.co
Cancellation of Airdna contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Airdna service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Airdna
1321 15th St
80202 Denver , United States
hello@airdna.co
REF/2025GRHS4

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Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

cancellation Airdna: Easy Method

What is Airdna

Service overview

Airdna is a subscription-based SaaS platform that provides market analytics and performance data for short-term rental properties.

Who uses it

Hosts, property managers, and investors use Airdna to compare markets, set pricing, and monitor historical performance and occupancy trends.

How to cancel Airdna

Cancel via the website (self-serve)

  • Log in to your account on the official site.
  • Click your profile initials in the top-right, choose "Subscription", then select "Cancel Subscription".
  • Complete any prompts to confirm cancellation; you should receive confirmation in your account.
  • See the official step-by-step help article: How do I cancel my subscription.

Cancel via mobile app stores

  • iOS (App Store): Open Settings → tap your name → Subscriptions → find AirDNA → Cancel Subscription. Refer to Apple support: Manage subscriptions on iPhone.
  • Google Play: Open the Google Play app → Menu → Subscriptions → find AirDNA → Cancel Subscription. See Google support: Manage subscriptions on Google Play.

What happens when you cancel

Access and billing

When you cancel, your subscription remains active until the end of the current billing period (monthly or annual).

You must cancel at least two business days before renewal to avoid the next billing cycle.

Account and data

After cancellation you retain access to your account data through the paid period; historical reports and downloads remain available until access ends.

No automatic deletion of your account is guaranteed by cancellation; to remove account data contact support or follow account settings.

Will I get a refund?

Airdna refund policy

Airdna’s terms state that no refunds or prorated refunds are provided for cancelled subscriptions; paid access continues to the end of the billing cycle.

Cancellation notices must be received two business days before renewal to avoid being billed for the next period.

Exceptions and company discretion

  • Refunds are generally at the company’s discretion; some users have received full or partial refunds after contacting support.
  • If you believe you were charged in error after cancelling, contact AirDNA support promptly and provide evidence (screenshots, receipts).

Airdna plans and pricing

Pricing summary

AirDNA lists prices in USD on its site; AED values below are approximate conversions (1 USD ≈ 3.67 AED).

Contact AirDNA for exact pricing and any regional offers.

Plan Monthly (approx.) Annual (approx.) Features
Research USD 125 / ≈ AED 459 USD 34/month (billed yearly) / ≈ AED 125/month Market insights, Rentalizer, unlimited searches, historical data, comps, property performance
Host USD 150 / ≈ AED 550 USD 50/month (billed yearly) / ≈ AED 184/month All Research features plus benchmarking, competitor rate calendar, PMS integration for limited listings

Your consumer rights in United Arab Emirates

General UAE consumer protections

UAE consumer protection laws provide protections for unfair commercial practices and can apply to digital purchases in some cases.

Regulatory guidance and complaints handling are available through the UAE Ministry of Economy’s consumer protection resources: UAE Ministry of Economy - Consumer Protection.

How this applies to Airdna

  • Airdna’s terms disclaim prorated refunds and set a two-business-day cancellation window for renewals.
  • If you believe your consumer rights were breached (misleading terms, unauthorized charge), collect evidence and contact the UAE consumer protection authority or relevant emirate consumer department.

Customer experiences

Positive reports

Many users report helpful, responsive customer service and instances where support issued refunds or credits after renewal disputes.

Positive reviewers highlight individual support staff and timely resolution when support is engaged proactively.

Negative reports

Some customers report being charged after they believed they cancelled, or difficulty obtaining refunds when cancellation windows were missed.

Other complaints cover perceived data inaccuracies, mobile interface limitations, and pricing value concerns.

Documentation checklist

What to collect before contacting support

  • Account email and username used for the subscription.
  • Invoice number, payment date, and billing receipt showing the renewal charge.
  • Screenshot or confirmation showing you cancelled (if available) and timestamps.
  • Any correspondence with AirDNA support (tickets, emails, chat transcripts).

Additional evidence for disputes

  • Bank or card statement lines showing the charge.
  • Notes on cancellation attempt (date/time and method used).
  • Reference to the relevant Airdna terms (e.g., cancellation window) when challenging charges.

Common mistakes

Waiting too close to renewal

Many users miss the two business day cancellation cutoff and are billed for the next period as a result.

Always check your upcoming renewal date and cancel with enough lead time to avoid automatic billing.

Using the wrong cancellation channel

Cancellations must be completed via the account subscription page (or via the app store if billed through Apple/Google); emailing support does not guarantee cancellation unless confirmed.

Do not assume support will cancel for you unless you receive a clear confirmation; keep a screenshot or confirmation message.

Comparative recap

Quick method comparison

The table below compares the main cancellation routes and what to expect for refunds and actions required.

Feature Web (self-serve) iOS (App Store) Google Play
How to cancel Account → Profile initials → Subscription → Cancel Apple ID Settings → Subscriptions → Cancel Google Play App → Subscriptions → Cancel
Refunds No prorated refunds per terms; refunds possible at company discretion Refunds handled via Apple’s policies; contact Apple support Refunds handled via Google Play policies; contact Google Play support
Action required Cancel ≥2 business days before renewal to avoid charge Cancel via Apple to stop Apple-billed renewals Cancel via Google Play to stop Google-billed renewals

After cancelling

Check confirmations

Save any cancellation confirmation from AirDNA or the app store, and retain receipts until billing and access are settled.

Useful links and next steps

Address

Company headquarters

AirDNA lists an address in the United States for corporate and legal correspondence.

Postal address

1321 15th St. Denver, CO 80202

FAQ

To cancel your Airdna subscription via the website, log in to your account, click your profile initials in the top-right corner, select 'Subscription', and then choose 'Cancel Subscription'. Ensure you complete any prompts for confirmation.

Yes, you must cancel your Airdna subscription at least two business days before the renewal date to avoid being charged for the next billing cycle.

After cancellation, you will retain access to your account data until the end of the current billing period, including historical reports and downloads.

According to Airdna's refund policy, no refunds or prorated refunds are provided for canceled subscriptions. However, some exceptions may apply at the company's discretion.

If you subscribed via the App Store, go to Settings, tap your name, select Subscriptions, find Airdna, and cancel. For Google Play, open the Google Play app, go to Menu, select Subscriptions, find Airdna, and cancel.