cancellation Spreeder: Easy Method

What is Spreeder

Overview

Spreeder is a speed-reading application from eReflect that uses rapid serial visual presentation (RSVP) to help users read faster and improve comprehension.

The product is offered as an app (Apple App Store, Google Play) and as a purchase via the Spreeder website. Access and features vary by purchase channel.

Key features

Core features include timed word display, adjustable speed, and VIP features unlocked by in-app purchase.

Availability of features and licensing terms depend on whether you bought via the Spreeder site, Apple App Store, or Google Play.

How to cancel Spreeder

Cancellation by channel

• Web (eReflect site): Purchases made on the Spreeder website cannot be canceled after payment and account activation; you may request a refund instead.
• Apple App Store: Use Apple's system at reportaproblem.apple.com to request a refund; separate subscription cancellation may be needed in your Apple ID settings.
• Google Play Store: Cancel subscriptions in your Google Play account under Subscriptions → select Spreeder → Cancel subscription. Uninstalling the app does not cancel the subscription.

Accepted cancellation methods

• Help Desk ticket submission via Spreeder/eReflect official site.
• Email support through the official site contact flow (use the website to locate the correct channel).
• Phone or postal cancellation is not a supported method for digital access - use the Help Desk or the app store flows above.

What happens when you cancel

Access and renewal

For App Store and Google Play purchases, canceling a subscription stops future renewals; you typically keep access until the paid period ends.

For web purchases, refunds (if granted) may result in immediate access revocation per Spreeder/eReflect policy.

Data and account

Canceling a subscription does not necessarily delete your account or personal data. Account data may be retained under eReflect's policies.

If a monthly subscription lapsed or was cancelled for more than 3 - 5 days, you must contact the Help Desk to reactivate access.

Will I get a refund?

Web purchases (Spreeder / eReflect site)

eReflect offers an unconditional money-back guarantee: contact support within 365 days of purchase with order details to request a refund.

Approved refunds are issued to the original payment method within 5 - 10 business days; access will be revoked once the refund is processed.

Apple App Store and Google Play purchases

Apple refunds are handled via reportaproblem.apple.com and are subject to Apple’s regional policies.

Google Play refunds must be requested through Google Play’s refund flow; eligibility varies and is handled case-by-case under Google Play policy.

Spreeder plans and pricing

Current UAE price

One AED price was identified in the UAE App Store. If you need exact local pricing for other plans, check the App Store or Spreeder website.

Notes

The listed AED price is for an in-app purchase labelled "Spreeder VIP." The billing period was not clearly specified in UAE listings.

Your consumer rights in United Arab Emirates

General web purchases

The 365-day refund window offered by eReflect is more generous than common cooling-off periods.

UAE consumers may benefit from this extended guarantee in addition to statutory protections under local consumer law.

App store purchases (Apple and Google)

Purchases through the App Store or Google Play do not remove your statutory consumer rights in the UAE.

If you believe your rights are not respected, consider pursuing the platform refund flow first and, if needed, a payment dispute with your card issuer.

For general UAE consumer information see UAE Government - Consumer Protection.

Customer experiences

Positive feedback

Some early-era users praised Spreeder’s effectiveness as an RSVP practice tool and reported useful speed-reading practice in the free online version.

Positive comments often reference improved reading speed during practice sessions.

Complaints and warnings

There are multiple complaints on public review sites alleging difficulty cancelling accounts or subscriptions and dissatisfaction with customer support responses.

One Trustpilot review and Sitejabber entries report issues with "lifetime" access claims and problems obtaining refunds; consider documenting communications when you contact support.

Documentation checklist

What to prepare

• Order number or receipt (email confirmation) and purchase date.
• Account email associated with Spreeder.
• Screenshots of the purchase page, receipts, and any relevant messages.
• Bank/credit card statement line showing the charge if applicable.

Where to send

• Use the Spreeder/eReflect official contact form on spreeder.com to submit a Help Desk ticket.
• For App Store refunds use reportaproblem.apple.com. For Google Play, use Google Play support pages.

Common mistakes

Cancelling by uninstalling the app

Uninstalling the Spreeder app does not cancel an active subscription on Google Play or the App Store.

Always cancel via the store subscription settings to stop future billing.

Missing refund windows or proof

Failing to collect receipts or waiting beyond the refund window can make claims harder to resolve.

Keep purchase confirmations and open support tickets promptly if you plan to request a refund.

Comparative recap

At-a-glance

Use this table to compare cancellation and refund routes for each purchase channel quickly.

Notes

Always follow the channel you used to buy Spreeder for fastest resolution. Keep documentation ready.

After cancelling

Re-activation and follow-up

If you cancelled and later want access again, contact the Help Desk to discuss reactivation or new subscription options.

If access was lost due to a lapsed monthly subscription (3 - 5 days), the Help Desk can assist with reinstatement.

Helpful links

• Spreeder official website (support & contact)
• Apple - Report a Problem
• Google Play - Cancel subscriptions

Address

Company address

Ereflect Pty Ltd, Level 5, 1 Moore Street, Canberra ACT 2601.

Mailing & contact notes

Use the official Spreeder website contact form for support requests and documentation submission; postal mail is not the primary support channel for digital access issues.