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Cancellation service #1 in UAE
Arccos is a subscription-based golf analytics platform that uses sensors and GPS to track shots and provide performance insights.
The service combines physical sensors, a mobile app, and cloud analytics to help golfers measure distances, accuracy, and trends.
Features include shot tracking, club-distance averages, smart distance data, and performance dashboards accessible via web and mobile.
Arccos is delivered as hardware (sensors) plus a software license or subscription for analytics and cloud services.
For cancellations made via the Arccos web dashboard, access may continue until the end of your current billing period.
However, the End User License Agreement also states subscriptions auto-renew until terminated and that termination may result in immediate loss of access.
Cancellation can affect access to cloud features and historical data depending on timing and the method of termination.
Export any data you need before cancelling where possible, and confirm on-screen or with support whether your data will remain accessible.
Arccos provides a 30-day right of return for physical products, subject to exceptions for non-returnable items.
Refunds for returned goods are issued after return in original condition and may be reduced by shipping and handling; a Return Authorization (RA) number is required.
Reference: Order Terms - Returns and Refunds
The End User License Agreement specifies no refunds or compensation upon termination of a subscription or license.
Exceptions may be possible in limited circumstances, but the standard policy is no refund for cancelled subscriptions.
Arccos pricing varies by plan, promotion, and region; official, current prices are published on Arccos channels.
If you need exact figures for UAE purchases, contact Arccos directly or check the official site.
| Plan | Price / Notes |
|---|---|
| Subscription & Hardware | Contact Arccos for pricing and regional availability: arccosgolf.com |
UAE consumer protection laws may provide rights for online or distance sales, such as cooling-off periods or returns for defective goods.
Arccos’s no-refund subscription policy could conflict with local rules; check UAE regulations that apply to digital subscriptions and distance contracts.
Some users report proactive and helpful customer support, for example complimentary replacement of lost sensors in specific cases.
These positive experiences highlight that support outcomes can vary by case and communication.
Many reviews allege problems with subscription billing practices, such as unexpected annual charges and difficulty obtaining refunds.
Users have also reported trouble cancelling trials, auto-renewals after attempted cancellation, and slow or unresponsive support in some cases.
Some users assume emailing support is equivalent to cancelling via the dashboard; use the dashboard cancellation flow for the fastest confirmation.
Also keep written confirmation when you cancel by email or phone to avoid disputes.
Failing to cancel before the renewal date can result in another billing cycle; check your billing period and cancel sufficiently early.
Assume different results depending on cancellation method - confirm whether access continues to the period end or ends immediately.
| Feature | Arccos | Typical SaaS |
|---|---|---|
| Cancellation methods | Web dashboard, email, phone, postal mail | Web dashboard + email; phone sometimes available |
| Refund policy | No refunds for subscriptions (per EULA); 30-day returns for physical products | Often pro-rated refunds or short refund windows; varies by provider |
| Free trial cancellation | Can cancel anytime during trial via email or phone | Usually cancelable via dashboard; immediate effect common |
| Access after cancel | May retain access until period end via dashboard cancel; EULA notes possible immediate loss | Commonly access retained until period end |
| Customer support reports | Mixed: some proactive support, many complaints about billing and cancellations | Varies widely; established vendors generally have clearer refund processes |
Save on-screen confirmation or email proof of cancellation and check your next billing statement for unexpected charges.
If charged after cancellation, contact Arccos support and your payment provider promptly.
Arccos Golf LLC
700 Canal Street, Stamford, CT 06902, United States
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Written by Shamma Al Mulla
Former postal advisor · 3 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 3 years to demystify legally binding mail for everyday users.