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Cancellation service #1 in UAE
AutoDS is a dropshipping automation SaaS that helps sellers source products, manage listings, sync inventory, and automate orders across marketplaces and stores.
The platform offers tiered subscription plans, optional add-ons, and managed-order services to streamline daily operations for e‑commerce stores.
Cancellation stops future auto‑renewals at the end of the current billing period unless otherwise stated for platform‑billed subscriptions.
Access to paid features typically continues until the paid period expires.
AutoDS permanently deletes account data (listings, orders) after 14 days from cancellation.
You can recover the account within that 14‑day window by logging in with the same credentials; after 14 days recovery is not possible.
Any Managed Order Balance or supplier refunds will be handled per AutoDS managed‑service terms and credited to the platform balance when applicable.
Check the managed service terms for timelines on supplier refunds and credits.
AutoDS generally does not provide automatic subscription refunds unless required by law.
Refunds may be granted case‑by‑case at AutoDS's discretion and may incur processing deductions.
Below are the commonly advertised plans with AED estimates converted from USD (conversion ≈ 1 USD = 3.67 AED).
Actual billing and exchange rates may vary by payment processor.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Import / Basic (Import 200 products) | AED 73.06 / month | Monthly | Import 200 products; basic automation features |
| Starter (500 products) | AED 109.84 / month | Monthly | Import ~500 products; bulk importer, tracking, optimization |
| Advanced (1K products) | AED 183.15 / month | Monthly | Import ~1,000 products; multiple store management; VIP support |
| Import / Basic (Annual billing) | AED 68.86 / month (equiv.) | Monthly equivalent | Same as Import with ~25% annual discount |
| Starter (Annual billing) | AED 82.38 / month (equiv.) | Monthly equivalent | Same as Starter with ~25% annual discount |
| Advanced (Annual billing) | AED 137.36 / month (equiv.) | Monthly equivalent | Same as Advanced with ~25% annual discount |
UAE consumer protection laws may provide statutory rights such as a cooling‑off period (commonly 14 days) to cancel purchases of services and seek refunds.
These statutory rights can override contractual terms that attempt to deny refunds.
AutoDS's terms may discourage chargebacks, but UAE consumers usually retain the right to dispute unauthorized or incorrect charges with their bank or card issuer.
If you believe a charge is wrongful, contact your bank, keep documentation, and raise the issue with AutoDS support.
For definitive guidance, consult UAE official consumer protection authorities or a local legal advisor to confirm mandatory rights and timelines.
Keep records of all communications and receipts to support any complaint or claim.
Many users praise AutoDS for time‑saving automation, helpful onboarding, and responsive support in successful cases.
Positive reviewers highlight streamlined listing workflows and useful automation features.
Reported issues include continued charges after attempted cancellation, refund denials, and occasional automation or sync errors.
Some users report slow or unsatisfactory dispute resolutions; document everything if you encounter problems.
AutoDS can be effective for automation but verify cancellation and refund outcomes actively, and monitor statements after cancelling.
If you rely on managed services, expect supplier rules and platform rules to affect returns and credits.
Users sometimes expect instant stops; in many cases the subscription remains active until the period end and can still auto‑renew if cancelled incorrectly.
If you subscribed via App Store or Google Play, cancelling in the AutoDS web dashboard will not stop a platform subscription.
Not saving confirmation emails, screenshots, and payment records makes disputes harder to resolve with support or banks.
| Topic | AutoDS - Key point |
|---|---|
| Cancellation methods | Web dashboard (recommended); App Store/Play must be cancelled through those platforms. |
| Refunds | Generally not allowed; discretionary refunds possible with up to 15% processing fee. |
| Data retention | Account data deleted after 14 days; recovery possible within that window. |
| Managed order refunds | Supplier return policy applies; refunds credited to Managed Order Balance after supplier processes. |
| UAE consumer protection | Statutory rights (e.g., cooling‑off) may apply - check local authorities or legal advice. |
AutoDS Ltd.
30 Ibn Gavirol St., Tel Aviv 6407807, Israel
Use the AutoDS help center links above to open support tickets or find contact options specific to billing and cancellations.
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Written by Reem Al Falahi
Regulatory watch · 7 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 7 years to make sure every Postclic template is compliant and admissible in court.