Cancel AVG online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Avg service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Avg: Easy Method
What is Avg
Overview
Avg is a subscription-based security suite that provides antivirus, anti-malware, VPN, anti-tracking and device protection for desktops and mobile devices.
It offers real-time protection, performance tools and multi-device plans for consumers and small businesses globally, including users in the United Arab Emirates.
How it is delivered
Avg is sold as annual or multi-year subscriptions through the AVG website, Google Play (Android) and the Apple App Store (iOS).
Billing and support depend on the purchase channel; cancellations and refunds follow the channel-specific policies described below.
How to cancel Avg
Cancel via AVG website (MyAccount)
- Go to AVG cancellation page for guidance.
- Log in to AVG MyAccount → My Products (or My Subscriptions) → select the product → Cancel Subscription.
- Note: Cancelling here stops auto-renewal but does not automatically refund the current paid period.
Cancel via mobile app stores
- Google Play (Android): Open Google Play → Profile → Payments & subscriptions → Subscriptions → select AVG → Cancel subscription.
- App Store (iOS): Open App Store → Profile → Subscriptions → select AVG → Cancel subscription (or Cancel free trial) → Confirm.
- In-app purchases must be refunded through the respective store’s refund processes, not AVG directly.
Cancel by phone or support
- Phone is often the fastest option for immediate help. Have your registered email or order ID ready.
- You may contact AVG support (regional number or +1-855-673-2906) and ask the agent to cancel and confirm next steps.
- You can also contact AVG support through official help pages if phone support isn’t available in your region.
What happens when you cancel
Access and service period
Cancelling a subscription stops future automatic renewals but typically does not terminate access for the period you already paid for.
You will normally retain full product functionality until the end of the current billing period unless otherwise stated at purchase.
Data and account effects
Your AVG account and any saved settings or licenses remain available after cancellation for the remaining term.
After the subscription expires, protection features tied to the paid license will revert to free/limited mode or stop working depending on the product.
Will I get a refund?
Standard refund policy
AVG offers a 30-day money-back guarantee for consumer subscriptions purchased via the AVG website or Google Play; you must request the refund within 30 days for a full refund.
Refunds are processed according to AVG’s cancellation and refund policy; see AVG’s official policy page for details.
Exceptions and timing
- In-app purchases made through Apple App Store or other mobile stores are non‑refundable via AVG; refunds must be requested through the store’s refund process.
- Refunds may take up to 14 business days depending on your payment method and bank processing times.
Avg plans and pricing
Pricing table (UAE listings)
| Plan | Price (AED) | Period | Key features |
|---|---|---|---|
| AVG AntiVirus Pro - 1 Android Device | AED 50.77 | 1 Year | Real-time antivirus, App Lock, Anti-Theft, Wi‑Fi Security |
| AVG AntiVirus Pro - 1 Android Device (Cybertronix listing) | AED 36.55 | 1 Year | Same features as above |
| AVG Internet Security - 1 PC | AED 100.00 | 2 Years | Ransomware Shield, Firewall, Web & Email Security |
| AVG Internet Security - 10 Devices | AED 82.27 | 1 Year | All-device protection (10 PCs), advanced security |
| AVG Internet Security - 10 Devices | AED 114.49 | 2 Years | All-device protection (10 PCs) |
| AVG Internet Security - 10 Devices | AED 117.72 | 3 Years | All-device protection (10 PCs) |
| AVG Secure VPN - 10 Devices | AED 120.00 | 1 Year | Military-grade encryption, up to 10 devices |
| AVG Secure VPN - 10 Devices (noon offer) | AED 55.00 | 1 Year | Same VPN, promotional discount |
| AVG AntiTrack - 3 PCs | AED 77.57 | 1 Year | Anti-fingerprinting, ad protection |
Pricing notes
Prices vary by retailer, promotions and VAT. The table reflects recent UAE listings and may change with offers or reseller pricing.
For the latest official pricing, check AVG’s UAE listings or authorised retailers before purchase.
Your consumer rights in United Arab Emirates
General consumer protections
Under UAE consumer protection principles, buyers are entitled to clear terms, transparent billing and services delivered as agreed.
If you experience unauthorized charges or billing issues, you may dispute them through your bank or payment provider under UAE financial consumer protection schemes.
How AVG’s policies interact with UAE rights
- AVG’s 30-day money-back guarantee applies to purchases made on its website and via Google Play; this is a contractual policy rather than a statutory cooling-off right.
- App Store purchases are subject to Apple’s policies; follow Apple’s refund process for those purchases.
Customer experiences
Positive feedback
Many UAE business and consumer reviews highlight AVG’s ease of use, solid protection and centralized management for business editions.
Users often praise multi-layered security features and value for money on multi-device plans.
Common complaints
Some customers report issues with aggressive or persistent billing, and difficulties obtaining refunds after cancellation.
Other recurring negatives include performance slowdowns, intrusive notifications and mixed experiences with customer support responsiveness.
Documentation checklist
What to prepare before you cancel
- Registered email address used for the AVG account or app store purchase.
- Order ID, transaction reference or invoice number (from email receipt).
- Payment method details (last four digits of card) and purchase date.
What to keep after cancellation
- Confirmation email or cancellation reference from AVG or the app store.
- Refund confirmation if applicable and screenshots of billing entries for disputes.
Common mistakes
Assuming cancellation equals immediate refund
Many users expect an instant refund on cancellation; in most cases cancelling only stops auto-renewal and does not trigger an automatic refund.
To obtain a refund you must follow the refund request process within the applicable window (e.g., 30 days for AVG website/Google Play purchases).
Using the wrong channel for refunds
Requesting a refund from AVG for an App Store purchase will often fail; refunds for App Store purchases must go through Apple.
Similarly, Google Play store purchases follow Google’s refund procedures rather than AVG’s direct refunds in some cases.
Comparative recap
Quick comparison overview
| Topic | AVG via AVG Website / MyAccount | AVG via Google Play | AVG via Apple App Store |
|---|---|---|---|
| How to cancel | MyAccount → My Subscriptions → Cancel | Google Play → Subscriptions → Cancel | App Store → Subscriptions → Cancel |
| Refund policy | 30-day money-back guarantee (request within 30 days) | 30-day money-back guarantee via Google Play (request within 30 days) | Refunds handled by Apple (follow Apple policy) |
| Ease | Direct control in account; straightforward | Easy through Google Play UI | Manageable through Apple ID subscriptions |
| Notes | Stops auto-renewal; does not auto-refund | In-app purchases may be non-refundable via AVG | Refunds require Apple support or request |
Takeaway
Choose the cancellation channel that matches your original purchase method to simplify refunds and support requests.
Keep receipts and confirmation references for any disputes.
After cancelling
Immediate steps
- Save any cancellation confirmation emails or reference numbers you receive.
- Check your next billing date and payment method to ensure auto-renewal has stopped.
Helpful official links
- How to cancel AVG subscription (AVG official)
- AVG unsubscribe and subscription FAQ (AVG Support)
- AVG cancellation & refund policy (official)
Address
Corporate address
AVG Technologies corporate address:
2625 Broadway Street, Redwood City, County of San Mateo, CA 94063, US.
Support contacts
For support and cancellations, use the official support pages above or call AVG support (regional numbers listed on the support site).
One commonly cited support number is +1-855-673-2906; availability may vary by region and you should verify the correct regional number on AVG’s official site.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.