What is B612
Overview
B612 is a mobile photo and video editing app by SNOW Inc. that offers filters, beauty effects, AR stickers, and video tools for social media content creation.
The app uses a subscription model for premium features and in-app purchases for VIP plans and extras.
Main features
Features include real-time filters, auto-enhance, beauty retouching, and high-quality video options designed for quick edits on phones.
B612 is available on iPhone and Android and integrates subscription billing through the respective app stores.
How to cancel B612
On iPhone (Apple ID subscription)
- Open iPhone Settings and tap your name at the top.
- Tap Subscriptions, find and select B612, then tap Cancel Subscription and confirm.
- Make sure you see a confirmation message; keep a screenshot or email confirmation for your records.
On Android (Google Play subscription)
- Open the Google Play Store and tap the profile icon or Menu.
- Go to Payments & subscriptions → Subscriptions, select B612, then tap Cancel subscription and follow prompts.
- Save any cancellation confirmation shown by Google Play.
Cancel via app or email
- Open B612 and check the app's Billing or Manage account section for a cancel option.
- Alternatively, email SNOW Inc. support at [email protected] with your account details and cancellation request.
- Include the email tied to the account, device type, and any purchase receipts to speed processing.
What happens when you cancel
Access and features
After cancellation, you typically retain access to premium features until the current paid period ends.
Once the paid period expires, premium tools are usually disabled and the app reverts to the free tier.
Auto-renewal and billing
Cancellation stops future auto-renewals; you are not charged again after the current billing cycle finishes if cancellation is successful.
Always verify the cancellation status in your device's subscription settings to prevent unexpected renewals.
Data and account
Your B612 account and created content normally remain unless you specifically delete the account or app data.
Back up any important photos or projects before removing the app or requesting account deletion.
Will I get a refund?
B612 policy summary
B612's Terms of Use indicate that Paid Services pages describe return, exchange, or refund policies but do not state a universal statutory refund right.
No explicit global refund policy (for example, a 14-day automatic refund) is published in the publicly available Terms.
Possible exceptions and how refunds are handled
- Refunds depend on the terms shown on the applicable Paid Services page and on support correspondence with SNOW Inc.
- If you purchased through Apple or Google, store refund policies and procedures may also apply; you may need to request refunds via Apple or Google support.
- To request a refund, contact [email protected] with purchase receipts, subscription details, and reason for refund.
B612 plans and pricing
Available plans
The following in-app VIP plans and prices were observed on the UAE App Store as of January 2026.
| Plan | Price (AED) | Period | Key features |
| B612 VIP Monthly Subscription | AED 14.99 | Monthly | Premium filters, effects, high-quality video features |
| B612 VIP Annual Subscription | AED 114.99 | Annual | All-month VIP benefits at yearly rate |
| B612 VIP Annual Subscription (Alternate) | AED 119.99 | Annual | Sometimes listed as alternate annual price |
Notes and verification
Prices were pulled from the UAE in-app listings and reflect the App Store display as of January 2026.
For current prices and local offers, open B612 in your device's app store or visit the official site: B612 official site.
Your consumer rights in United Arab Emirates
Summary of rights
UAE consumer protection distinguishes between physical goods and digital services; statutory cooling-off rights that apply to goods may not apply to digital subscriptions unless contractually provided.
No B612-specific statutory rights were identified; rights depend on the contract and terms presented at purchase.
What to do if you have an issue
- Review the Paid Services page and Terms shown when you subscribed to confirm any refund or trial terms.
- Contact SNOW Inc. support at [email protected] and provide proof of purchase.
- If unresolved, consider raising a complaint with UAE consumer protection authorities and retain all correspondence and receipts.
Customer experiences
Positive feedback
- Some users praised B612 as an "amazing camera" with useful filters, good autofocus, and suitability for social media profile pictures.
- Other users reported the app makes pictures very attractive and recommended it for selfies and quick edits.
Negative feedback
- Some users noted missing editing options such as crop, blur, or vintage effects as limitations.
- Other complaints include over-whitening or heavy beauty effects that can remove natural facial features.
Documentation checklist
Required items to cancel or request a refund
- Email address associated with the B612 account.
- Order receipt or transaction ID from Apple or Google Play.
- Device type (iPhone or Android) and date of purchase or renewal.
Helpful supporting materials
- Screenshots showing the subscription in your device settings or store purchase history.
- Copies of correspondence with support and any in-app Paid Services page screenshots.
- Reason for cancellation or refund request written clearly in your message to support.
Common mistakes
Cancelling the wrong subscription or account
Many users accidentally cancel a different subscription when multiple Apple or Google accounts are in use.
Always verify the Apple ID or Google account shown in the store before cancelling and keep confirmation screenshots.
Assuming automatic refunds
Expecting an automatic refund after cancellation is a common error; cancellation prevents future charges but does not guarantee refunds for past periods.
If you believe a refund is warranted, submit a clear request with receipts to support and follow store-specific refund procedures if purchased through Apple or Google.
Comparative recap
At-a-glance comparison
| Method | Ease | Refund likely | Typical outcome |
| iPhone Settings (Apple) | Easy - cancel in Subscriptions | Depends - request via Apple or SNOW Inc. | Stops auto-renewal; access until period end |
| Google Play Store | Easy - cancel in Subscriptions | Depends - request via Google or SNOW Inc. | Stops auto-renewal; access until period end |
| Contact SNOW Inc. support | Moderate - email reply time varies | Possible - handled case-by-case per Paid Services | Company may assist with account issues and refund requests |
Recommendation
Cancel via the app store used to purchase the subscription for the quickest stop to future billing.
Contact SNOW Inc. support for refunds or account-specific issues and provide receipts and account details.
After cancelling
Check billing and subscription status
Confirm cancellation in your device subscription settings and keep a screenshot or confirmation email for proof.
Watch your bank or card statements to ensure no unexpected renewals occur after the billing period ends.
Helpful links and next steps
Address
Corporate address
SNOW CORPORATION LTD (UK registered office)
89 Shrewsbury Road, London, ENGLAND E7 8AJ
Support contact
For subscription changes or refund requests, contact: [email protected]
For app details and official information visit: https://b612.snow.me/