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Cancel B612: Easy Method
What is B612
Overview
B612 is a photo and video editing app that offers free features plus VIP paid subscriptions for additional filters, tools, and effects.
The app is developed under SNOW-related services and is distributed through app stores and direct channels.
Main uses
Users typically use B612 for selfies, video edits, beauty filters, and short clips with in-app effects and templates.
Subscriptions enable full VIP access, removing limits and unlocking premium content and tools.
How to cancel B612
Cancel via App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name, then Subscriptions.
- Find B612, then choose Cancel Subscription.
- Alternatively, request refunds or report a billing issue at reportaproblem.apple.com.
Cancel via Google Play (Android) and web
- Open the Google Play Store app → Menu → Subscriptions → B612 → Cancel subscription.
- For web/direct subscriptions, log in to your B612 account, go to Settings → Subscription/Billing and select cancel.
- If you cannot cancel in-app, email support at [email protected] for assistance.
What happens when you cancel
Access after cancelling
Your subscription typically remains active until the end of the current paid period.
After the period ends you will lose VIP features and revert to the free tier.
Renewal and data
Cancellation stops auto-renewal; it does not necessarily delete your account or in-app data.
To remove account data contact support or review account settings within the app.
Will I get a refund?
Refunds via app markets
Purchases made through Apple or Google must follow their refund procedures and policies.
Use Apple NZ support or Google Play refund requests to seek reimbursement.
Refunds via SNOW / direct payments
For SNOW/direct paid services, a withdrawal within 7 days may qualify for a full refund under SNOW rules and electronic commerce acts.
Other cases may allow partial refunds or deductions; check SNOW's paid service terms at SNOW paid service terms.
B612 plans and pricing
Typical plans
Approximate local pricing for New Zealand is shown below; exact prices may vary by App Store regional tiers and exchange rates.
Price table
| Plan | Approximate Price (NZ$) | Period | Features |
|---|---|---|---|
| B612 VIP Monthly | ≈ NZ$6.80 | Monthly | Full VIP access via auto-renewing subscription |
| B612 VIP Annual | ≈ NZ$51.00 | Annual | Full VIP access via auto-renewing annual subscription |
Your consumer rights in New Zealand
Statutory protections
New Zealand consumer law gives you rights for digital goods and major failures, including the right to a remedy or refund when services are faulty or not as described.
These rights apply in addition to any app market or developer policies.
How this applies to app purchases
Apple states App Store customers in NZ retain consumer rights and can use reportaproblem.apple.com to request refunds.
Developer terms (often referencing other jurisdictions) do not override your NZ statutory rights.
Customer experiences
Positive reports
Some users report cancellation is straightforward and rate the process as easy when using in-app or store subscription tools.
Guides like AppCutter list clear cancellation steps and note a high ease-of-cancellation rating.
Negative reports
Other users report difficulty obtaining refunds even after cancelling auto-renewing subscriptions.
Some cases show delays or denials from app market refund processes despite users believing they are entitled to refunds.
Documentation checklist
What to collect before contacting support
- Order/receipt email from Apple or Google (store transaction ID).
- Account email or username used in B612.
- Date of purchase, subscription type (monthly/annual), and screenshot of subscription page.
Additional useful items
- Any correspondence with support or cancellation confirmation.
- Reference to Apple/Google refund request numbers if you used their forms.
Common mistakes
Not cancelling the correct subscription
Users sometimes cancel the wrong account or device subscription and remain charged on the original payment method.
Always verify the Apple ID or Google account used to purchase the subscription before cancelling.
Assuming cancellation equals refund
Cancelling stops future charges but does not guarantee a refund for the current billing period.
Refund outcomes depend on store policies, timing, and local consumer rights; follow the correct refund request procedure.
Comparative recap
Quick comparison
The table below summarises cancellation routes, refund avenues, and key notes for each platform.
Comparison table
| Platform | How to cancel | Refund route | Notes |
|---|---|---|---|
| App Store (iOS) | Device Settings → Subscriptions → B612 → Cancel | Request via reportaproblem.apple.com / Apple support | Cancellation stops renewals; refunds handled by Apple subject to NZ consumer rights |
| Google Play (Android) | Google Play Store → Subscriptions → B612 → Cancel | Request via Google Play refund process | Refunds follow Google Play policy; app provider follows app market rules for in-app payments |
| Web / Direct (SNOW) | Account Settings → Subscription/Billing → Cancel or email support ([email protected]) | SNOW paid-service refund terms apply (7-day withdrawal rules, exceptions) | Direct refunds handled by SNOW; terms available at SNOW support pages |
After cancelling
What to check immediately
Confirm you received a cancellation confirmation or email and keep your receipt for records.
Verify the subscription status in your Apple or Google account to ensure auto-renewal is off.
Helpful links and contacts
- Apple NZ: Request a refund / report a problem
- SNOW / B612 Terms of Use
- SNOW Paid Service Refund Details
- Email: [email protected] for SNOW/B612 direct support.
- Google Play Help: open Play Store → Help & feedback or visit Google Play support pages.
Address
Postal address status
No New Zealand postal cancellation address for B612 or SNOW was found in available public sources.
For cancellations or disputes, use in-app account settings, the relevant app store controls, or email support at [email protected].
How to escalate if needed
If you cannot resolve a refund or consumer rights issue, consider contacting New Zealand consumer protection authorities for guidance.
Keep documentation of purchases, cancellation attempts, and communications to support any escalation.
Similar cancellation services
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Written by Hudson Phillips
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
To cancel your B612 subscription via the App Store, open Settings on your iPhone or iPad, tap your name, select Subscriptions, find B612, and choose Cancel Subscription. You can also cancel in writing via registered mail.
If you subscribed through Google Play, open the Google Play Store app, go to Menu, then Subscriptions, select B612, and tap Cancel Subscription. Alternatively, you can cancel in writing via registered mail.
After canceling your B612 subscription, it remains active until the end of the current paid period, after which you will lose VIP features and revert to the free tier. You can cancel in writing to ensure proper documentation.
Refund eligibility depends on how you subscribed. For Apple or Google purchases, follow their refund procedures. If you subscribed directly through SNOW, you may qualify for a full refund within 7 days, and you can cancel in writing.
B612 offers a VIP Monthly plan for approximately NZ$6.80 and a VIP Annual plan for about NZ$51.00. You can cancel your subscription in writing if you decide not to continue.