Cancel BRANDCROWD online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Brandcrowd service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Brandcrowd: Easy Method
What is Brandcrowd
Overview
Brandcrowd is a subscription-based online platform for creating logos and basic brand assets using templates and design tools. It targets small businesses and individuals who want quick, customizable branding without hiring a designer.
Key uses
Users can browse thousands of logo templates, make unlimited edits on some plans, and download high-resolution files and brand kits. Plans may include a basic website builder on higher tiers.
How to cancel Brandcrowd
Cancel via account settings
- Sign in to your account at https://www.brandcrowd.com/.
- Go to Account Settings or Subscription/Billing settings.
- Find the active subscription and select Cancel or Turn Off Auto-Renew, then follow on-screen prompts.
Cancel via email or postal mail
- Email support: send a cancellation request to support@brandcrowd.com including your account email, order ID, and reason for cancellation.
- Postal cancellation: send a signed written request to the company address (see Address section). Include account details and a clear statement you wish to cancel.
- Keep copies of emails or postal receipts as proof of your cancellation request.
What happens when you cancel
Access after cancellation
When you cancel, your access depends on your plan: if you had a paid period remaining, you will normally keep access until the period ends.
Files and downloads available during the active subscription should be downloaded and backed up before access ends.
Renewals and billing
Cancelling prevents future automatic renewals if done before the next billing date. If you cancel after renewal, the current period is typically non-refundable unless otherwise stated.
Termination does not always delete your account; you may still be able to sign in as a free user unless you request full deletion.
Will I get a refund?
Standard policy
Refunds are subject to Brandcrowd’s terms of service and payment provider rules. Digital subscriptions often do not qualify for refunds after downloads or use.
Exceptions and how to request
- Exceptions may apply for billing errors, duplicate charges, or service defects - contact support@brandcrowd.com to request a review.
- Provide order ID, date, payment method, and a short explanation to speed up the review.
- If you paid by card and believe a charge was unauthorized, contact your card issuer as an additional recourse.
Brandcrowd plans and pricing
Official AED pricing estimates
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Premium Logo Pack (annually billed equivalent monthly) | AED ~18.35/month | Monthly (billed annually) | Unlimited logo edits, high-res files, full commercial rights, brand kit |
| Premium Logo + Website Pack (annually billed equivalent monthly) | AED ~22.02/month | Monthly (billed annually) | Everything in Logo Pack plus basic website builder |
| Standard Monthly Plan (low end) | AED ~33.03/month | Monthly | Premium logo templates |
| Standard Monthly Plan (high end) | AED ~55.05/month | Monthly | Premium logo templates |
| Annual Plan (low end) | AED ~132.12/year | Annual | Annual billing, access per year |
| Annual Plan (high end) | AED ~220.20/year | Annual | Annual billing, access per year |
Conversion note and accuracy
BrandCrowd does not publish official USD-to-AED prices. The AED estimates above are converted from USD at approx. 1 USD = 3.67 AED and are provided for guidance only.
For exact charges in your currency, check your billing statement or contact support at support@brandcrowd.com.
Your consumer rights in United Arab Emirates
General protection
UAE consumer protection laws require clear disclosure of terms, accurate pricing, and fair commercial practices for goods and services sold to UAE residents.
Digital services sold cross-border may still be covered by UAE consumer protection depending on the case and applicable jurisdiction.
How to escalate issues in UAE
- First contact Brandcrowd support with your documentation and request.
- If unresolved, use your bank or card issuer to dispute unauthorized or incorrect charges.
- For formal complaints or guidance, refer to the UAE government consumer portal: UAE Consumer Protection.
Customer experiences
Positive feedback
Many users praise Brandcrowd for a large template library, ease of use, and quick logo downloads on paid plans.
Subscribers on higher plans often highlight access to high-resolution assets and commercial rights as practical benefits.
Common criticisms
Some customers note limitations in advanced customization compared with hiring a designer or using professional software.
Complaints sometimes mention renewal surprises when auto-renewal reminders were missed; keep billing dates visible to avoid this.
Documentation checklist
What to include when requesting cancellation
- Account email address and username.
- Order ID or subscription invoice number and billing date.
- Payment method used (e.g., card last 4 digits) and currency.
- Short statement requesting cancellation and, if relevant, refund request.
Proof and backups
- Save screenshots of subscription status, billing history, and the cancellation confirmation.
- Download any logos, brand kits, and files before access ends and store them in your backups.
Common mistakes
Not cancelling before renewal
Waiting until after the renewal date is a frequent mistake that can result in an immediate charge for the next period. Cancel well in advance of the billing date.
Failing to save files or keep proof
Users sometimes lose access to downloaded assets by cancelling without first saving files. Always download and back up files and keep confirmation emails.
Comparative recap
Side-by-side overview
| Plan | Price (AED) | Billing | Main benefit |
|---|---|---|---|
| Premium Logo Pack | AED ~18.35/month (annual billing) | Monthly equivalent, billed annually | Unlimited edits, high-res files, brand kit |
| Premium Logo + Website Pack | AED ~22.02/month (annual billing) | Monthly equivalent, billed annually | Logo pack plus basic website builder |
| Standard Monthly (low) | AED ~33.03/month | Monthly | Access to premium templates |
| Standard Monthly (high) | AED ~55.05/month | Monthly | Access to premium templates |
| Annual Plan (low) | AED ~132.12/year | Annual | Lower annual cost for yearly access |
| Annual Plan (high) | AED ~220.20/year | Annual | Higher-tier annual access |
How to choose
Choose annual plans to reduce per-month cost if you plan long-term usage. Choose monthly plans for short-term or trial usage and greater flexibility.
After cancelling
Immediate actions
- Download and back up all logos, brand kits, and files immediately.
- Save cancellation confirmation emails and screenshots of subscription status.
Useful links and contacts
- Brandcrowd home: https://www.brandcrowd.com/
- Contact / support: https://www.brandcrowd.com/contact
- Support email: support@brandcrowd.com
- UAE consumer protection: https://u.ae/en/information-and-services/justice-safety-and-the-law/consumer-protection
Address
Company address
Level 2, 44a Foveaux Street
Surry Hills NSW 2010, Australia
Contact details
Email: support@brandcrowd.com
Use the postal address above for written cancellation requests; include your account details and keep proof of posting.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.