Cancel BULLGUARD online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Bullguard service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Bullguard: Easy Method
What is BullGuard
Overview
BullGuard is a subscription-based cybersecurity product that provides antivirus, anti-malware, firewall and related protection for PCs, Macs and Android devices. It is sold as direct subscriptions and through retail and app stores.
Typical use cases
Individuals use BullGuard for device protection, multi-device coverage and features such as vulnerability scanning and backup. Subscriptions auto-renew unless cancelled through the correct channel.
How to cancel BullGuard
If you subscribed directly from BullGuard
- Preferred method: Open the live chat on BullGuard Support and request cancellation.
- Alternative: Email support@bullguard.com or mail@bullguard.com to request cancellation and include your order number and registered email.
- Postal option: Send a signed cancellation request to BullGuard’s postal address (see Address section below) and keep proof of posting.
If you subscribed via Apple App Store or Google Play
- Apple App Store subscriptions must be cancelled through Apple’s system (e.g., iOS Settings → Subscriptions or reportaproblem.apple.com); BullGuard cannot cancel App Store subscriptions for you.
- Google Play subscriptions are managed entirely via the Play Store. Cancel via Google Play > Payments & subscriptions > Subscriptions or see Google Play refund & subscription help.
- After cancelling in the store, confirm the store shows “cancelled” and save screenshots as proof.
What happens when you cancel
Access and features
When you cancel an auto‑renewal you typically retain access to the paid features until the current paid period expires. The product will not renew at the next billing date if cancellation is processed successfully.
Account status and renewals
Cancellation stops future charges but does not automatically delete your account or stored settings. If you wish to remove data or uninstall, follow BullGuard’s support steps after cancellation.
Will I get a refund?
Annual subscriptions bought directly
BullGuard offers a 60‑day money‑back guarantee for annual subscriptions purchased directly from BullGuard, including renewals, if you request the refund within 60 days of the charge. Request via live chat or support email.
App Store, Google Play and retail purchases
- App Store and Google Play refunds must be requested via the respective stores and follow their timelines (Apple refunds typically processed within 24 - 48 hours; Google decisions often within 1 - 4 days). Use the official store support pages linked above.
- Retail boxed products: unopened boxes may be refundable/exchangeable within 14 days of purchase per reseller policies. Opened boxes are usually only refundable if the product is faulty - check the retailer’s return policy.
BullGuard plans and pricing
Available retail prices (UAE examples)
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| BullGuard Anti‑Virus Internet Security (Retail Edition) - 1 Year (3 Devices) | AED 22.96 | Annual | Protects PCs, Macs, Android phones & tablets (3 devices); firewall, vulnerability scanner, remote lock/wipe, backup |
| BullGuard Antivirus (1 Year) | AED 23.00 | Annual | Single‑device antivirus protection |
| BullGuard Antivirus Internet Security 2021 - 1 Year (3 Multi‑Devices) | AED 28.00 | Annual | Retail edition, 1 license, supports 3 devices (PC/Mac/Android) |
| BullGuard Antivirus Premium Protection 2021 - 1 Year (3 Multi‑Devices) | AED 34.00 | Annual | Premium protection, 1 license for 3 devices, includes network home scanner |
Notes on pricing
Prices above come from UAE e‑commerce retailers and reflect retail editions available in the UAE as of mid‑2025. They are examples and may differ from official BullGuard or App Store pricing.
Where to confirm official pricing
For the latest official plans and direct purchase options use BullGuard’s website: bullguard.com.
Your consumer rights in United Arab Emirates
General consumer protections
Under UAE consumer protection rules, buyers are entitled to clear cancellation mechanisms and fair refund handling for digital subscriptions. Services must be as described and auto‑renewals should be transparent and cancelable.
Platform-specific refund rights
If you purchased via Apple or Google in the UAE, you can request refunds under those platforms’ policies. Platform refund timelines and eligibility are governed by Apple/Google terms and UAE consumer guidance.
For official UAE consumer guidance visit the UAE government consumer protection page: u.ae - Consumer protection.
Customer experiences
Positive feedback
Some users praise BullGuard for ease of use, multi‑device protection and responsive 24/7 live chat support. These benefits are commonly mentioned in favourable reviews.
Common complaints
Others report problems with recurring charges after cancellation, difficulty obtaining refunds and unclear communication from billing support. If you encounter such issues, keep records and escalate via email, live chat and, if needed, consumer protection channels.
Documentation checklist
Essential items to prepare
- Order number, invoice or receipt showing purchase date and charged amount.
- Registered email address used for the BullGuard account or app store account.
- Screenshots of subscription status and any billing history from your account or app store.
Optional supporting evidence
- Copies of email correspondence with BullGuard support or the app store.
- Proof of cancellation confirmations, chat transcripts, and postal proof of sending written cancellation.
Common mistakes
Cancelling via the wrong channel
A frequent error is asking BullGuard to cancel an App Store or Google Play subscription. Those stores control the subscription and must be contacted directly via their systems.
Assuming refunds are automatic
Another common mistake is assuming a refund will be automatic after cancellation. Refunds depend on purchase channel and timing - direct annual purchases may qualify for a 60‑day refund, but store purchases must follow store rules.
Comparative recap
At a glance
| Plan / Channel | Typical Price (AED) | Refund window | How to cancel |
|---|---|---|---|
| Direct annual subscription (BullGuard website) | Varies - see bullguard.com | Up to 60 days (money‑back guarantee for annual purchases) | Live chat / support@bullguard.com / postal mail |
| Apple App Store subscription | Matches App Store pricing | Apple handles refunds (usually 24 - 48 hrs decisions) | Cancel via iOS Settings or reportaproblem.apple.com |
| Google Play subscription | Matches Google Play pricing | Google Play refund decisions often within 1 - 4 days | Cancel via Google Play > Subscriptions or Google Play help |
Recommendation
If you want the quickest resolution for a direct purchase, use BullGuard live chat. For App Store or Play Store purchases, act in the corresponding store and retain proof of your requests.
After cancelling
Follow-up actions
- Save cancellation confirmations, screenshots and any email/chat transcripts as proof of the request.
- Monitor your bank or card statement for one billing cycle to confirm no further charges; contact support immediately if unexpected charges appear.
Useful links
- BullGuard Support - live chat and official help resources.
- Apple Report a Problem - App Store refund and cancellation support.
- Google Play Help - refunds and subscription management.
- UAE Consumer Protection - official UAE guidance on consumer rights.
Address
BullGuard corporate address
Tower 42, 25 Old Broad Street, London, England EC2N 1HN.
Support contact methods
- Email: support@bullguard.com and mail@bullguard.com (include order details and registered email).
- Support portal / live chat: https://www.bullguard.com/support/.
- Postal mail: use the corporate address above for signed cancellation requests if required by your retailer or for formal notices.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.