Cancel DONOTPAY online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Donotpay service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Donotpay: Easy Method
What is DoNotPay
Overview
DoNotPay is a subscription-based legal-tech platform that automates consumer legal tasks and customer-service interactions.
The service offers tools for contesting tickets, canceling subscriptions, preparing simple legal documents, and other self-help legal workflows.
How it works
Users access DoNotPay via a web account or mobile apps and run guided tools that generate letters, forms, or automated interactions with businesses.
Access to the full set of tools requires an active paid subscription or trial, depending on promotions and platform rules.
How to cancel DoNotPay
Cancel via online account (recommended)
- Go to the DoNotPay login page: https://donotpay.com/login.
- Sign in, then navigate to Account > Billing or Subscriptions.
- Follow the on-screen cancellation steps and confirm when prompted.
Cancel by contacting support
- If you cannot access the account page, use DoNotPay’s official support channels on their website to request cancellation.
- Provide account details (email used to sign up) and the request to cancel. Keep a copy of the confirmation message or ticket number.
What happens when you cancel
Access after cancellation
When you cancel, you typically retain access until the end of the current paid billing period unless stated otherwise.
After the billing period ends, access to paid features and premium tools will be removed from your account.
Renewal and data retention
Subscription auto-renewals should stop after a successful cancellation, preventing future charges for new periods.
DoNotPay may retain account data according to its privacy policy; request data deletion through support if you need full removal.
Will I get a refund?
General refund practice
Refund practices vary; many digital subscription services do not offer prorated refunds for unused time.
If you believe you qualify for a refund (e.g., accidental charge, duplicate billing), contact DoNotPay support with your payment details and request.
Special cases and app-store purchases
- Purchases made through Apple App Store or Google Play are often handled via those stores’ refund processes.
- Dispute charges with your payment provider or app store if DoNotPay support cannot resolve the issue.
DoNotPay plans and pricing
Available subscription options
| Plan | Price (USD) | Approx. Price (AED) | Period | Features |
|---|---|---|---|---|
| Full Access Subscription | approximately USD 3 per month | ≈ AED 11.02 per month (1 USD ≈ 3.67 AED) | Monthly | Access to all DoNotPay services |
| 3-Month Subscription | USD 36 for three months | ≈ AED 132.12 total (≈ AED 44.04 per month) | 3‑Month bundle | Access to all DoNotPay services |
Pricing notes
Prices are stated in USD; no official AED-denominated pricing was found for UAE users at the time of writing.
Conversion rates are approximate (1 USD ≈ 3.67 AED as of early 2026) and subject to change with currency fluctuations.
Your consumer rights in United Arab Emirates
Core consumer protections
UAE consumers are protected by national consumer protection regulations that require clear pricing and fair commercial practices.
Service providers should disclose terms, cancellation policies, and any recurring billing details at the point of sale.
Enforcement and how to escalate
- If you believe a subscription charge is unauthorised or terms were not clear, contact the provider first and request remedy.
- Escalate unresolved disputes to UAE consumer protection authorities or your payment card issuer to open a chargeback or complaint.
Customer experiences
Positive reports
Many users report that DoNotPay’s automated workflows are convenient for routine tasks like disputing tickets and cancelling services.
Subscribers often cite the speed of generating letters and step-by-step guidance as key benefits.
Common complaints
Some users report difficulty reaching support or confusion about cancellations when signed up through third-party app stores.
Billing disputes occasionally arise when users forget auto-renewal or when purchases go through an app store rather than directly.
Documentation checklist
What to prepare before cancelling
- Account email and username used to register with DoNotPay.
- Proof of payment (transaction ID, last four digits of card, or receipt).
- Screenshot or copy of the subscription settings page if available.
What to keep after cancelling
- Confirmation of cancellation (email or on-site confirmation message).
- Any support ticket numbers and correspondence related to your cancellation or refund request.
Common mistakes
Example: Cancelling via the wrong channel
Users sometimes try to cancel through the app store instead of the DoNotPay account, which can leave the subscription active.
Always check where the payment was processed (directly or through Apple/Google) before cancelling.
Example: Not keeping confirmation
Failing to save cancellation confirmations can make disputes harder if billing continues after you thought you cancelled.
Always save confirmation emails or take a screenshot of the on-site confirmation page.
Comparative recap
Quick method comparison
| Method | Speed | Ease | Refund likelihood |
|---|---|---|---|
| Online account cancellation | Fast (immediate) | High | Depends on policy; contact support for exceptions |
| Contacting DoNotPay support | Variable (depends on response time) | Moderate | Possible in special cases |
| App store (Apple/Google) cancellation | Fast if you know the steps | Moderate (store-specific) | Handled by store; may have separate refund rules |
After cancelling
What to monitor
- Check your email for a cancellation confirmation and retain it for your records.
- Monitor bank or card statements for any unexpected charges in the next 30 - 60 days.
Helpful official links
- DoNotPay homepage: https://donotpay.com/
- DoNotPay login (manage subscription): https://donotpay.com/login
- If you purchased via an app store, follow Apple or Google’s official refund and subscription guides through their accounts.
Address
Company address
DoNotPay
440 Monticello Avenue, Ste 1802, PMB 33301, Norfolk, VA 23510, United States
Contact reminder
For cancellations and assistance, use DoNotPay’s official site and support channels listed above rather than unofficial third-party sites.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.