Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Elate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Elate: Easy Method
What is Elate
Overview
Elate is a subscription-based SaaS platform for strategic planning, progress tracking, and team collaboration. It helps teams map objectives, track key results, and share progress across organizations.
Core purpose
Elate is designed to simplify strategy execution with visual roadmaps, integrations (for example, Microsoft Teams), and lightweight planning tools. Subscriptions unlock premium features and administrative controls.
How to cancel Elate
Cancel via Elate web app (recommended)
- Open the Elate web app and sign in to your account.
- Go to Account Settings or Billing within your profile.
- Find the Elate+ or subscription section and select Cancel Subscription.
- Confirm cancellation; it will take effect at the end of the current billing period.
Cancel via app stores and other methods
- iOS (App Store): Open iOS Settings → tap your Apple ID → Subscriptions → Elate → Cancel Subscription. Manage refunds through Apple where applicable. Apple support
- Android (Google Play): Open Play Store → profile icon → Payments & Subscriptions → Subscriptions → Elate → Cancel subscription. Cancellation takes effect at period end. Google Play support
- Other: You may send a written cancellation request by post to the company address (see Address section) or contact Elate support via the official website contact form. Elate contact
What happens when you cancel
Service access and renewal
When you cancel, your paid subscription remains active until the end of the current billing period. Auto-renew is turned off and you will not be billed for subsequent periods.
Data and account retention
After cancellation you typically retain access to your account in a read-only or free tier, depending on Elate's policies.
Export any important data (reports, OKRs, attachments) before expiry to avoid loss; consult Elate's privacy or support pages for exact retention timelines.
Will I get a refund?
Elate refund policy (general)
Elate's stated policy is that payments are non-refundable except where required by applicable law or as otherwise specified in the subscription terms.
Exceptions and app store purchases
- App Store and Google Play purchases are subject to Apple’s and Google’s refund processes and policies.
- Region-specific consumer laws (for example certain EU/UK rules) may permit refunds or cancellation rights that override the standard non-refundable stance.
- If you believe you are entitled to a refund under UAE law, contact Elate support and, if needed, the relevant consumer protection authority (see Your consumer rights in United Arab Emirates).
Elate plans and pricing
Pricing overview
Exact Elate prices for the United Arab Emirates App Store are not publicly available in Elate's standard materials.
For precise, up-to-date pricing please check the Elate app in your UAE App Store or contact Elate sales/support.
How to get pricing
Use the official website contact form or the in-app billing page to request a quote or view current plans in your local currency.
| Plan | Billing period | Price (UAE) | Notes |
|---|---|---|---|
| Monthly | Monthly | Contact for pricing | Check in-app for UAE pricing |
| 6 Months | 6 months | Contact for pricing | Converted rates may vary by store |
| Yearly | Yearly | Contact for pricing | Check local App Store for exact AED amounts |
Your consumer rights in United Arab Emirates
UAE statutory cooling-off
UAE consumer law typically provides a 14-day cooling-off period for many online purchases, allowing cancellation and potential refunds under certain conditions.
How this applies to digital subscriptions
- Digital services and app subscriptions can be treated differently depending on whether the service is immediately supplied or a renewable subscription.
- Elate’s terms defer to applicable law; if you believe UAE law grants a right to cancel within 14 days you should raise the request with Elate and, if needed, file a complaint with the UAE consumer protection authority. UAE consumer rights (u.ae)
Customer experiences
Positive feedback
Users in the UAE and elsewhere praise Elate for making strategic planning transparent, lightweight, and easy to track.
Reviewers also note helpful customer support and useful integrations such as Microsoft Teams.
Areas of improvement reported
Some users report missing advanced features that are in development and occasional UI or search inconsistencies.
Screen real estate and certain workflows have been noted as clunky by some reviewers.
Documentation checklist
Information to gather before cancelling
- Account email and username used for Elate
- Subscription plan name and billing period
- Last billing date and payment method
- Copies/screenshots of billing receipts if requesting a refund
What to send with a written cancellation
- Clear statement of intent to cancel
- Account identifier (email) and subscription details
- Preferred contact method for confirmation
- Physical signature if sending by post
Common mistakes
Not checking where you subscribed
Users sometimes try to cancel via the web app when the subscription was purchased through Apple or Google.
Always verify whether your billing came through Elate directly or via an app store before cancelling.
Forgetting to export data
Another frequent error is not exporting reports or attachments before the subscription expires, which can make retrieving historical data harder.
Export important information before the end of your paid period or confirm data retention policies with support.
Comparative recap
Quick comparison of cancellation routes
| Method | How to cancel | Effective time | Refund route |
|---|---|---|---|
| Web (Elate account) | Account Settings → Billing → Cancel | End of current billing period | Refunds per Elate terms / local law |
| App Store (iOS) | iOS Settings → Apple ID → Subscriptions → Cancel | End of current billing period | Manage refund requests via Apple |
| Google Play (Android) | Play Store → Profile → Payments & Subscriptions → Cancel | End of current billing period | Manage refund requests via Google Play |
| Postal or support request | Send written notice or use official contact form | Depends on processing; confirm with support | Subject to Elate terms and applicable law |
After cancelling
What to check immediately
- Confirm cancellation email or in-app confirmation from Elate.
- Export key data, reports, and attachments before access changes.
- Remove or update payment methods if desired.
Useful links and support
- Elate official website
- Elate contact / support
- Apple subscription support
- Google Play subscription support
- UAE consumer rights (official)
Address
Corporate mailing address
Elate, LLC
1050 N 3rd St #J-101, Laramie, WY 82072, USA
How to send cancellation by post
If you choose postal cancellation, include your account email, a clear cancellation statement, and a signature.
Consider sending via tracked mail and keep a copy of the letter for your records.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.