Elementor

Cancel ELEMENTOR online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for €2.00 with a mandatory first month at €49.00, then subsequently €49.00/month with no commitment.

United Arab Emirates

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Termination letter drafted by a specialized lawyer
Sender
Elementor
40 Tuval St.
Ramat-Gan Israel
feedback@support.elementor.com
Subject: Cancellation of Elementor contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Elementor service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Elementor
40 Tuval St.
Ramat-Gan , Israel
feedback@support.elementor.com
REF/2025GRHS4

cancellation Elementor: Easy Method

What is Elementor

Overview

Elementor is a WordPress website builder that provides a drag-and-drop editor, prebuilt templates, and paid Pro features such as theme building and advanced widgets.

It is sold as subscriptions (Elementor Pro, Hosting, and Elementor AI) through the Elementor web store and, in some cases, via app stores.

How people use it

Customers use Elementor to design sites, run eCommerce stores, and add advanced design and marketing features without custom coding.

Paid subscriptions unlock premium tools and support and are billed annually (with monthly-equivalent estimates available).

How to cancel Elementor

Cancel via Elementor web dashboard

  • Log in to your Elementor account at your Elementor dashboard.
  • Go to Billing or Subscriptions in your account settings.
  • Find the subscription you want to cancel and choose to deactivate auto-renewal.
  • Confirm the change - auto-renewal will be turned off and future charges stopped.

If you bought via App Store / Google Play

  • Elementor does not publish a separate cancellation flow for purchases via Apple App Store or Google Play.
  • Follow Apple's or Google's subscription cancellation procedures in your device settings or their support pages.

What happens when you cancel

Access and features

When you cancel auto-renewal, your paid features remain active until the current paid period ends.

After the period ends, Pro features will stop working unless you renew or repurchase a subscription.

Billing and data

Cancelling auto-renewal stops future charges but does not automatically issue a refund.

Your account data and site content are not deleted by cancelling the subscription; you retain site files but lose Pro-only functionality once the term expires.

Will I get a refund?

Elementor web store refund policy

New Pro and Hosting subscriptions bought via the Elementor web store have a 30-day "no questions asked" money-back guarantee.

This refund period excludes free trials, renewals, and upgrades. The 30-day window starts from the end of the purchase business day.

Source: Elementor Terms & Store Policies.

Other refund rules and processing

  • First purchases via the web store are generally eligible for refunds within 30 days; upgrades/renewals and Elementor AI are excluded.
  • Refunds are returned to the original payment method; PayPal refunds may appear in ~24 hours, card refunds usually 5 - 10 business days.
  • Elementor AI subscriptions are not refundable once purchased; a free trial is offered instead.

Source: Elementor refund policy and Elementor AI terms.

Elementor plans and pricing

Pricing summary (converted to AED)

Below are the annual prices and simple monthly equivalents converted using 1 USD = 3.6725 AED (prices are annual unless noted).

Monthly equivalents are prorated estimates for quick comparison.

Plan Price (AED) Period Features
Essential (1 site) AED216.70 Annual Basic Pro features for 1 site
Essential (monthly equivalent) AED18.06 Monthly Estimated prorated monthly cost
Advanced Solo (1 site) AED290.08 Annual Pro features with full eCommerce tools for 1 site
Advanced Solo (monthly equivalent) AED24.17 Monthly Estimated prorated monthly cost
Advanced (up to 3 sites) AED363.58 Annual Pro features for up to 3 sites
Advanced (monthly equivalent) AED30.30 Monthly Estimated prorated monthly cost
Expert (up to 25 sites) AED731.28 Annual Pro features for freelancers across multiple sites
Expert (monthly equivalent) AED60.94 Monthly Estimated prorated monthly cost
Agency (up to 1000 sites) AED3,669.35 Annual Full features for agencies across many sites

Your consumer rights in United Arab Emirates

UAE consumer protection context

UAE consumers are protected under the UAE Consumer Protection Law, which covers warranties and certain refund rights for digital services in specific cases.

Local enforcement and remedies depend on the delivery method, jurisdiction, and whether the purchase was made through the web store or an app store.

How this applies to Elementor purchases

  • Elementor's 30-day money-back guarantee (web store) may provide stronger protection than local minimums in many cases.
  • If you need help interpreting rights or enforcing a refund, consult the UAE Ministry of Economy's Consumer Protection Department or a legal advisor.

Customer experiences

Positive themes

Many customers praise Elementor for fast, helpful customer support and clear instructions that lead to quick resolution.

Users also often highlight ease of use and value for building professional websites quickly.

Negative themes

Some users report issues with support responsiveness, canceled or unresolved tickets, and frustration with auto-renewal and refund outcomes.

Complaints also mention limitations around refunds for renewals and concerns about Elementor AI expectations versus results.

Documentation checklist

What to gather before requesting cancellation or refund

  • Account email and Elementor account username.
  • Order number or transaction ID and purchase date.
  • Last four digits of the payment card or PayPal transaction screenshot.
  • Site URL where Elementor Pro was activated.
  • Evidence of cancellation attempt (screenshots) and correspondence with support if any.

Where to submit documentation

  • Use the refund request form or the support ticket system in your Elementor account dashboard.
  • If you cannot log in, prepare identification and proof of purchase to attach to your support ticket.

Common mistakes

Expecting automatic refunds after cancellation

Many users assume turning off auto-renewal also issues a refund. Cancellation only stops future billing; refunds must be requested separately.

Purchasing via app stores

Purchases made through Apple or Google are managed by those stores. Contacting Elementor directly for App Store or Google Play cancellations may delay resolution.

Also avoid waiting until the renewal date - turn off auto-renewal well before renewal to prevent unwanted charges.

Comparative recap

Quick comparison table

Plan Annual Price (AED) Monthly Equivalent (AED) Best for
Essential AED216.70 AED18.06 Single site, basic Pro features
Advanced Solo AED290.08 AED24.17 Single site with eCommerce tools
Advanced (up to 3 sites) AED363.58 AED30.30 Freelancers with a few client sites
Expert (up to 25 sites) AED731.28 AED60.94 Freelancers/agencies managing many sites
Agency (up to 1000 sites) AED3,669.35 - Large agencies and enterprises

After cancelling

Action checklist

  • Confirm auto-renewal is deactivated in your Elementor account.
  • If you want a refund, submit a refund request through the Elementor dashboard or support form.
  • Keep screenshots of confirmations and any support correspondence.

Helpful official links

Address

Corporate address

Elementor Ltd., 40 Tuval St., Ramat-Gan, Israel.

Support contact

Submit cancellation or refund requests from your Elementor account dashboard or via the support form in your account.

For UAE consumer advice, contact the UAE Ministry of Economy Consumer Protection Department or seek local legal guidance.

FAQ

To cancel your Elementor Pro subscription purchased through the Elementor web store, log in to your Elementor account, navigate to Billing or Subscriptions, find your subscription, and deactivate auto-renewal. Make sure to keep proof of your cancellation request.

When you cancel your Elementor Pro subscription, your paid features will remain active until the end of the current billing period. After that, you will lose access to Pro features unless you renew your subscription.

Yes, Elementor offers a 30-day money-back guarantee for new Pro and Hosting subscriptions purchased via the web store. If you cancel within this period, you are eligible for a refund, excluding free trials and renewals.

If you purchased Elementor through the App Store or Google Play, you must follow their respective cancellation procedures. Check your device settings or their support pages for guidance, and keep proof of your cancellation.

If you cannot find the cancellation option in your Elementor dashboard, verify your account settings and ensure you are logged in correctly. If issues persist, consider contacting Elementor support or checking your contract for specific cancellation instructions.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.