Formspal

Cancel FORMSPAL online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for €2.00 with a mandatory first month at €49.00, then subsequently €49.00/month with no commitment.

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Termination letter drafted by a specialized lawyer
Sender
Formspal
Altitude Software FZ-LLC W1-SO11, Shed No.23, Al Hulaila Industrial Zone
Ras Al-Khaimah United Arab Emirates
support@formspal.com
Subject: Cancellation of Formspal contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Formspal service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Formspal
Altitude Software FZ-LLC W1-SO11, Shed No.23, Al Hulaila Industrial Zone
Ras Al-Khaimah , United Arab Emirates
support@formspal.com
REF/2025GRHS4

cancellation Formspal: Easy Method

What is Formspal

Overview

Formspal is a SaaS platform for creating, managing and signing forms online. It provides templates, e-signature features and workflow tools designed for businesses and individuals.

Main uses

Users create custom forms, download free PDF forms, automate data collection, and use AI-assisted drafting and e-signatures on paid plans.

How to cancel Formspal

Cancel via the web (fastest)

  • Log in to your account at formspal.com.
  • Open your profile and go to the "Billing" section.
  • Click "Cancel Subscription" next to your active plan to stop future renewals.
  • Confirmation should appear in your account; keep a screenshot or copy for your records.

Cancel via support and app stores

  • Email support: send your Customer ID and cancellation request to subscriptions@formspal.com. They state they will process cancellations within 24 hours.
  • iOS/App Store purchases: you must cancel via Apple’s subscription settings on your device (Settings → Apple ID → Subscriptions).
  • Android/Google Play purchases: you must cancel via Google Play (Payments & subscriptions → Subscriptions) on your Google account.

What happens when you cancel

Access and billing

Cancelling stops future automatic renewals for the subscription plan you hold. It does not necessarily delete your account.

In most SaaS services you retain access until the paid period ends; check your Billing page or confirmation from support to confirm the exact expiry for your subscription.

Data, documents and account status

Your stored forms and documents may remain available in your account after cancellation, but Formspal’s policy on data retention is not detailed publicly.

To avoid losing content, export or download important documents (PDFs, exports) before your access is removed or before requesting deletion.

Will I get a refund?

Standard refund policy

Formspal’s terms state refunds are available if requested within 30 days of the initial subscription, including during the free trial period.

After that 30-day window, subscriptions are generally non‑refundable except where required by applicable law.

Platform-specific refunds

  • Purchases made through Apple App Store or Google Play must be refunded via those platforms and follow their refund processes.
  • For direct purchases, you can request a refund by contacting support at subscriptions@formspal.com and by reviewing the terms at Formspal Terms & Conditions.

Formspal plans and pricing

Price table (estimated in AED)

Plan Estimated price (AED) Billing period Key features
Basic (Annual) ≈ AED 29.36 / month Monthly (billed annually) All Basic features
Basic (Monthly) ≈ AED 73.40 / month Monthly All Basic features
Premium (Annual) ≈ AED 44.04 / month Monthly (billed annually) Advanced tools, e-signature, AI-assistant
Premium (Monthly) ≈ AED 110.10 / month Monthly Advanced tools, e-signature, AI-assistant
Business (Annual) ≈ AED 55.05 / month Monthly (billed annually) Team management, branding + Premium features
Business (Monthly) ≈ AED 146.80 / month Monthly Team management, branding + Premium features

Pricing notes

These AED values are approximate conversions from USD using an exchange rate near 1 USD ≈ 3.67 AED.

Formspal does not appear to publish official AED storefront pricing for the UAE; check your checkout or the App Store/Google Play listing for precise billed amounts.

Your consumer rights in United Arab Emirates

Applicable protections

UAE consumer protection laws may provide rights relating to defective services, misrepresentation and unfair practices.

Where services are supplied cross-border, the provider’s terms may specify governing law; Formspal’s terms state Delaware, USA law governs their agreement.

Practical steps for UAE consumers

  • Keep copies of receipts, screenshots, emails and billing statements as evidence.
  • If you believe local consumer law has been breached, contact your local consumer protection authority or seek legal advice in the UAE.
  • For App Store or Google Play purchases, use Apple/Google’s dispute and refund channels as a first step.

Customer experiences

Positive feedback

Many users praise Formspal for helpful, professional templates and a fast, reliable document creation process.

Free form PDFs and ease of use attract users who need simple downloadable forms without subscribing.

Negative feedback

Complaints include being charged despite cancelling trials, difficulty contacting support, and issues with documents disappearing after payment.

Some reviewers report long or undeliverable email responses and unexpected billing; keep records and follow the documented cancellation steps above.

Documentation checklist

Before you cancel

  • Account email and Customer ID (found in account profile).
  • Screenshots of active subscription and Billing page.
  • Copies of receipts or payment confirmations.

After you cancel

  • Save exported PDFs or backups of any forms and data you need.
  • Keep cancellation confirmation (email or account screenshot) for 30+ days in case of refund disputes.

Common mistakes

Assuming cancellation is immediate

Users sometimes assume cancelling means immediate access removal; on many accounts access continues until the end of the paid period.

Always verify the expiry date on your Billing page or confirmation email to avoid surprises.

Using the wrong channel to cancel

Purchases through Apple or Google cannot be cancelled via Formspal’s website; they must be handled in the App Store or Google Play subscriptions settings.

If you email support but do not include your Customer ID or account email, processing can be delayed - include clear account identifiers.

Comparative recap

At-a-glance comparison

Feature / Plan Basic Premium Business
Estimated AED (annual, per month) ≈ AED 29.36 ≈ AED 44.04 ≈ AED 55.05
Estimated AED (monthly) ≈ AED 73.40 ≈ AED 110.10 ≈ AED 146.80
Key features Core templates and forms E-signature, AI assistant, advanced tools Team tools, branding, all Premium features
Best for Individual users or light form use Power users needing automation and signatures Teams and businesses needing management features

How this helps decide

Use the annual estimates to compare ongoing cost savings vs monthly billing. Choose Business if you need team management and branding.

Confirm exact billed amounts at checkout or in your app store to make a final decision.

After cancelling

Follow-up actions

  • Export and back up any important documents before access ends.
  • Keep your cancellation confirmation and billing screenshots for at least 30 days in case of refund requests.

Helpful links and contacts

Address

Corporate office

Altitude Software FZ-LLC W1-SO11, Shed No.23, Al Hulaila Industrial Zone

Ras Al-Khaimah, Ras Al Khaymah, United Arab Emirates

Support hours (stated)

Formspal lists support availability as Monday - Friday, 2 AM - 12 PM EDT; these hours may be inconvenient for UAE time zones.

For fastest processing, include your Customer ID and account email when contacting support.

Similar cancellation services

FAQ

To cancel your Formspal subscription via the web, log in to your account at formspal.com, go to the 'Billing' section in your profile, and click 'Cancel Subscription' next to your active plan. Keep a screenshot of the confirmation for your records.

After canceling your Formspal subscription, you will retain access to your stored forms and documents until the end of your current billing period. To avoid losing important content, consider exporting or downloading your documents before cancellation.

Yes, Formspal offers refunds if requested within 30 days of your initial subscription, including during the free trial period. After this window, subscriptions are generally non-refundable unless required by law.

If you purchased Formspal via the Apple App Store, you must cancel your subscription through your device's Apple ID settings. Go to Settings, select your Apple ID, then navigate to Subscriptions to cancel.

To request a refund for a Formspal subscription purchased directly, email your Customer ID and cancellation request to subscriptions@formspal.com. Ensure you keep proof of your request for future reference.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.