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Getcontact

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UAE

Cancellation service #1 in UAE

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Google4.9

Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Getcontact Cancel Subscription | Postclic
Getcontact
De Lairessestraat 145A
1075 HJ Amsterdam Netherlands
support@getcontact.com
Cancellation of Getcontact contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Getcontact service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Getcontact
De Lairessestraat 145A
1075 HJ Amsterdam , Netherlands
support@getcontact.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

cancellation Getcontact: Easy Method

What is Getcontact

Overview

Getcontact is a caller identification and spam-blocking app that helps users identify unknown numbers and filter unwanted calls.

The service uses community-sourced labels and contact verification features to provide caller insights and blocking options.

Primary functions

Getcontact offers number lookup, spam detection, and optional premium features through subscription plans.

It is available as a mobile app and through Getcontact's website for account and subscription management.

How to cancel Getcontact

If you subscribed via Apple App Store or Google Play

  • Open your Apple ID or Google Play subscriptions and turn off auto-renewal for Getcontact.
  • Getcontact does not process cancellations made through these app stores; renewal must be cancelled directly with the App Provider.

If you subscribed via Getcontact website or in-app billing

  • Email Getcontact support at support@getcontact.com with your cancellation request and account details.
  • You can also sign in to your Getcontact account (website or app) and check the subscriptions/billing section to cancel, if available.

Other termination options

  • You may remove the app from your device to stop using the service immediately, but this does not cancel billing.
  • Always confirm cancellation with the App Provider or Getcontact support to stop future charges.

What happens when you cancel

Access to service

If you cancel before the period ends, you will normally keep access until the end of the paid subscription term.

No partial-period access reduction typically occurs after a valid cancellation; service continues until expiry.

Billing and renewals

Turning off auto-renewal prevents future charges but does not automatically issue refunds for the current paid period.

If you subscribed via an app store, that store controls renewal and billing changes.

Data and account

Canceling a subscription does not necessarily delete your Getcontact account or associated data.

To remove your data, follow account or privacy settings in the app or contact support for data-removal instructions.

Will I get a refund?

General refund policy

All payments are non-refundable and non-transferable except where Getcontact explicitly states otherwise.

This means standard cancellations do not trigger refunds for the current paid period. (Source: Getcontact Purchase Policy)

Exceptions and special cases

  • If Getcontact removes paid content due to policy non-compliance within 14 days of purchase, a refund may be issued to the original payment method.
  • Refunds after a renewal date are typically not available; disputed charges may require contact with the App Provider or your payment issuer.

Refer to Getcontact's official purchases policy for details: Getcontact Purchases Policy.

Getcontact plans and pricing

Pricing note

No official AED-denominated pricing for Getcontact in the UAE was found for 2024/2025.

Published pricing is shown in USD within app stores; check your App Store or Google Play account for region-based pricing and taxes.

Contact for exact pricing

Plan Price (UAE)
Getcontact subscription Contact for pricing - check App Store or Google Play for USD listings and convert to AED

Your consumer rights in United Arab Emirates

Cooling-off and refunds

UAE law does not provide an automatic 14-day cooling-off period for digital subscriptions unless the provider offers it explicitly.

Refunds for unused periods are not guaranteed under UAE rules unless stated in the seller's policy.

Transparency and cancellation requirements

  • UAE consumer protections emphasise clear disclosure and easy cancellation processes from providers.
  • Keep records of cancellation requests and confirmations to support any disputes under local consumer rules.

Sources: local guidance on subscriptions and ICC principles: ICC Principles on Automatic Renewals, and analysis: DMCC Bill and Subscriptions.

Customer experiences

Positive feedback

Many users value Getcontact for identifying spam calls and its straightforward caller-ID features.

Users often report that the app is simple to use for basic spam-blocking needs. (Source: user reviews)

Common complaints

Frequent negative feedback includes privacy concerns about access to contacts and potential data sharing.

Users also report occasional bugs, battery drain, and difficulty unsubscribing from premium features in some cases.

Documentation checklist

What to have before cancelling

  • Account email or phone number used with Getcontact
  • Subscription receipt or transaction ID from App Store/Google Play or Getcontact
  • Confirmation of current billing period end date

What to keep after cancelling

  • Written confirmation of cancellation from Getcontact or your App Provider
  • Copies or screenshots of subscription settings showing auto-renewal turned off
  • Any correspondence with support@getcontact.com

Common mistakes

Assuming deleting the app cancels billing

Removing the app does not stop charges from the App Store or Google Play; the subscription must be cancelled with the billing provider.

Always verify cancellation in the subscriptions section of your App Store or Google Play account, or obtain written confirmation from Getcontact support.

Expecting automatic refunds after cancellation

Many users expect pro-rata refunds after cancelling, but Getcontact's policy states payments are non-refundable unless specific exceptions apply.

If you believe an error occurred, contact your App Provider or payment issuer and keep all supporting documentation.

Comparative recap

Quick comparison of cancellation routes

Method Who handles cancellation Refunds Access after cancellation
Apple App Store Apple / App Store Handled by Apple; Getcontact does not refund current periods Access typically until end of billed term
Google Play Google / Play Store Handled by Google; Getcontact does not refund current periods Access typically until end of billed term
Getcontact website / support email Getcontact (support@getcontact.com) No refunds for current period except limited exceptions Access typically until end of billed term

After cancelling

Follow-up actions

Confirm cancellation by saving any confirmation emails or screenshots from the App Provider or Getcontact support.

Check your next credit card or payment statement to ensure no further charges occur.

Useful links

Address

Corporate address

De Lairessestraat 145A, 1075 HJ, Amsterdam

Support contact

For cancellations or support, email: support@getcontact.com

FAQ

To cancel your Getcontact subscription via the Apple App Store, open your Apple ID subscriptions and turn off auto-renewal. Remember, Getcontact does not handle cancellations made through the App Store.

If you subscribed via the Getcontact website, email your cancellation request to support@getcontact.com with your account details. Alternatively, you can log into your account and check the subscriptions section for cancellation options.

Yes, if you cancel your subscription, you will typically retain access to Getcontact until the end of your current billing cycle, even after cancellation.

Canceling your Getcontact subscription does not automatically delete your account or associated data. To remove your data, follow the privacy settings in the app or contact support for assistance.

Generally, all payments for Getcontact are non-refundable except in specific cases. If you cancel, you will not receive a refund for the current billing period, so check the Getcontact Purchase Policy for details.