Cancel IMOBIE online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Imobie service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Imobie: Easy Method
What is Imobie
Overview
Imobie is a software company that provides tools for device transfer, data recovery, and device management for iOS and Android devices.
Its products are sold as subscriptions or one-time licenses and are delivered digitally via payment processors and the Imobie website.
Where it’s used
Customers worldwide, including in the United Arab Emirates, purchase Imobie products directly from the Imobie store or via third-party platforms.
Payment and subscription handling may be routed through processors such as MyCommerce, Paddle, Stripe, or PayPal depending on the purchase.
How to cancel Imobie
Cancel via Imobie website (recommended)
- Go to the Imobie Cancel Subscription page on the official site: Imobie Cancel Subscription.
- Enter your numeric Order ID and follow the on-screen prompts to cancel; cancellation is immediate once the Order ID is matched.
Cancel via payment platforms or email
- MyCommerce: log into your MyCommerce account, find the order, click “Cancel Subscription” and confirm in your account dashboard.
- Paddle: cancel via your Paddle account at paddle.net, contact Paddle at help@paddle.com, or use the Imobie Cancel Subscription page to stop auto-renewal.
- Stripe: you can cancel by using the Imobie Cancel Subscription page where Stripe-managed subscriptions are linked.
- PayPal: cancel via the Imobie Cancel Subscription page or manually in PayPal under Settings → Payments → Manage automatic payments → cancel. Note: access often remains until the billing period ends.
- FocuSee products: enter your Order ID on the FocuSee cancel page or email cs@imobie.com to stop auto-renewal; benefits remain until the end of the billing cycle.
What happens when you cancel
Access after cancellation
If cancellation is processed immediately, your subscription will generally stop future renewals.
For some payment methods (for example PayPal-managed auto-pay), access may continue until the current billing period ends.
Data and account effects
Canceling stops future charges but does not necessarily delete your account or stored data; check product-specific settings for data removal.
If you need account deletion or data removal, contact Imobie support by email for next steps.
Will I get a refund?
Imobie Money-Back Guarantee periods
- 1-month subscription - 7 days guarantee.
- Quarter-long subscription - 30 days guarantee.
- 1-year subscription or one-time purchase - 60 days guarantee.
- Official refund terms: Imobie Refund Policy.
Refund eligibility and exceptions
- Refunds accepted for wrong or duplicate purchases, missing activation code after 24 hours and failed support attempts, unintended auto-renewal, or unresolved technical issues within specified days.
- Refunds are NOT available outside the guarantee period, after agreeing to an exchange, for improper operation, or if the customer did not check trial/description before purchase.
Imobie plans and pricing
Pricing summary
Official pricing in AED for the United Arab Emirates is not published on Imobie’s site.
Prices shown on Imobie’s online store appear in USD and are converted at checkout by payment processors.
Available plans
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| 1-Year Subscription (5 devices / 1 PC) | USD 39.99 | Annual | 5 devices / 1 PC license |
| One-Time Purchase (5 devices / 1 PC) | USD 59.99 | One-Time | 5 devices / 1 PC license |
Your consumer rights in United Arab Emirates
General UAE protections
UAE consumer protection commonly provides a “cooling-off” or return period for digital/online purchases, often around 14 days depending on the transaction and platform.
Local laws may vary by emirate and by platform, so confirm the precise statutory period for software purchases in your location.
How Imobie’s policy compares
- Imobie’s 7 - 60 day Money-Back Guarantees typically meet or exceed minimal UAE consumer protections for many plans.
- If you purchased through App Store or Google Play, those platform policies apply and can differ from Imobie’s direct terms.
Customer experiences
Positive reports
Some customers report quick refund handling and helpful, professional support during refund cases.
Users also praise product usefulness for tasks such as system repair, device unlocking, and productivity improvements.
Negative reports
Other customers report software failures after OS updates, delayed or poor support responses, and disputes over refunds.
Cancellation or refund complaints appear in some reviews, so prompt documentation and timely action are recommended.
Documentation checklist
Essential items to prepare
- Numeric Order ID (from purchase confirmation)
- Purchase receipt or invoice showing date and amount
- Email address used for the purchase and any activation code
- Payment method details (PayPal, card, MyCommerce, Paddle, etc.)
Useful supporting items
- Screenshots of the purchase confirmation and billing/renewal notices
- Error messages or logs if requesting a technical-issue refund
- Any correspondence with Imobie or payment providers about the issue
Common mistakes
Missing or incorrect Order ID
One frequent error is attempting cancellation without the numeric Order ID; the Imobie Cancel Subscription page requires it to match your record.
Keep the Order ID from your confirmation email to avoid delays.
Wrong cancellation route or late requests
Customers sometimes cancel through the wrong platform (for example cancelling in PayPal when the subscription is managed by Paddle) which can delay or fail to stop renewals.
Also, requesting refunds after the Money-Back Guarantee period often results in denial; act promptly within the stated windows.
Comparative recap
Quick method comparison
| Method | How to cancel | Timing | Refund possible |
|---|---|---|---|
| Imobie Cancel Subscription page | Enter numeric Order ID on Imobie site | Cancellation immediate once matched | Refund depends on Money-Back Guarantee period |
| MyCommerce | Log into MyCommerce account and cancel subscription | Immediate when confirmed in account | Follow Imobie refund terms; request via Imobie if needed |
| Paddle | Cancel via Paddle account or contact Paddle support | Depends on Paddle account actions or Imobie processing | Refund subject to Imobie policy and Paddle handling |
| Stripe | Use Imobie Cancel Subscription page linked to Stripe | Immediate when processed | Refund subject to Imobie policy |
| PayPal | Cancel via Imobie page or Manage automatic payments in PayPal | Access often continues until end of billing cycle | Refunds depend on Imobie policy and PayPal timing |
| FocuSee-specific | Enter Order ID on FocuSee site or email cs@imobie.com | Auto-renewal stopped; benefits last until billing end | Refunds follow Imobie/FocuSee terms |
After cancelling
Follow-up actions
Save all confirmation emails and screenshots showing the cancellation confirmation and any support replies.
If you expect a refund, monitor the original payment method and allow processing time for the refund to appear.
Helpful official links and contacts
- Imobie Cancel Subscription: https://www.imobie.com/support/how-to-cancel-subscription.htm
- Imobie Refund Policy: https://www.imobie.com/support/refund-policy.htm
- FocuSee cancel information: https://focusee.imobie.com/faq/cancel-subscription.htm
- Support emails: cs@imobie.com and contact@imobie.com
Address
Corporate address
iMobie Inc. NO.51, B1 Floor, 6th District, Tianfu Software Park, NO.216 Century City South Street, Chengdu, Sichuan, China.
Support contacts
For subscription and refund requests, contact Imobie support by email: cs@imobie.com or contact@imobie.com.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.