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Cancel INVOICE SIMPLE
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Cancellation service #1 in UAE
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I hereby notify you of my decision to terminate the contract relating to the Invoice Simple service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Invoice Simple: Easy Method
What is Invoice Simple
Overview
Invoice Simple is a cloud-based invoicing and billing app that helps small businesses and freelancers create, send, and manage invoices quickly. It focuses on simplicity and fast invoice generation for common business needs.
Primary features
Key features include customizable invoice templates, logo and signature options, payment reminders, and basic expense tracking. The service is available via web and mobile apps and integrates basic billing workflows.
How to cancel Invoice Simple
Cancel via the web app (recommended)
- Log in to your account on the Invoice Simple website or web app.
- Go to Settings, then select "Cancel Subscription."
- Follow the on-screen prompts to confirm cancellation.
- See detailed steps at Invoice Simple help: How do I cancel my account?.
Cancel via app stores (if purchased there)
- If you bought the subscription through Google Play, cancel directly through your Google account in the Play Store.
- If you bought through Apple (App Store / iTunes), cancel via your device App settings or Apple's subscription management.
- Invoice Simple’s help pages direct App Store and Google Play purchasers to the respective stores for cancellation: help.invoicesimple.com.
Alternative contact methods
- Email support at support@invoicesimple.com to confirm cancellation or ask questions.
- Use the in-app chat (where available) to request assistance if the web flow fails.
- Keep screenshots of your cancellation confirmation and any correspondence.
What happens when you cancel
Account access and features
After cancelling, you typically retain access through the end of your paid billing period. Active features continue until the subscription term expires.
Renewal and billing
Automatic renewal stops at the end of the current billing cycle once cancellation is confirmed. Monitor your payment method to ensure no further charges occur.
Data retention and exports
Your invoices, clients, and account data usually remain available for a period after cancellation, but you should export important records before your access ends.
Will I get a refund?
Invoice Simple refund policy
Invoice Simple’s Terms & Conditions state that all fees are non-cancelable and non-refundable for the subscription term. No refunds or credits are provided for partial use or unused months.
See the official policy at Invoice Simple help: Subscription refund policy.
App Store and Google Play purchases
- For App Store purchases, request refunds through Apple using the "Report a Problem" option on your iTunes receipt.
- For Google Play purchases, request refunds directly from Google via your Google account.
- These platform vendors apply their own refund rules, which can differ from Invoice Simple’s policy.
Exceptions and legal requirements
Invoice Simple notes refunds are not provided except where required by law. If local law or a platform provider mandates a refund, that process supersedes the app's policy.
Invoice Simple plans and pricing
Pricing summary (AED, UAE)
Prices sourced from the UAE App Store listing and public materials. Verify current pricing in your app store or Invoice Simple account at purchase time.
| Plan | Price (AED) | Period | Key features |
|---|---|---|---|
| Essentials Monthly | AED 24.99 | Monthly | Basic essentials for entrepreneurs (up to 3 invoices/month, etc.) |
| Standard Monthly | AED 39.99 | Monthly | Standard tier (mid-level features) |
| Plus Monthly | AED 49.99 | Monthly | Add photos, business signature, reminders, etc. |
| Premium Monthly | AED 79.99 | Monthly | Premium tier (unlimited invoices, priority support) |
| Annual Subscription | AED 399.99 | Annual | Full access for one year (equivalent to Premium features) |
Notes on pricing
Additional annual pricing tiers in AED may exist; check your App Store or account for the exact local listing at purchase time. Prices can change and may vary by store.
Your consumer rights in United Arab Emirates
Applicable protections
UAE consumers are protected by national consumer protection laws that prohibit deceptive practices and require suppliers to deliver paid services as promised. Reported practices like continuing charges after cancellation may violate those rules.
For official guidance, see the UAE Ministry of Economy consumer protection resources: UAE Ministry of Economy - Consumer Protection.
How to file a complaint in the UAE
- Gather documentation (receipts, screenshots, account IDs and correspondence).
- Attempt resolution with Invoice Simple support (email/in-app chat) first.
- If unresolved, submit a complaint to UAE consumer protection authorities with your documentation.
What to expect from authorities
Authorities can investigate unfair commercial practices, order refunds where law requires, and take enforcement action. Timelines vary based on complexity and evidence provided.
Customer experiences
Positive feedback
- Users praise the app’s simplicity and speed in creating professional-looking invoices.
- Customization (logos, templates) and an easy-to-use interface are frequently noted as strengths.
Negative feedback
- Some users report difficulty cancelling and describe continued billing after cancellation attempts.
- Complaints include pricing changes, reduced limits for previously "unlimited" users, and slow or unresponsive customer support.
Balanced takeaway
Many users find Invoice Simple effective for straightforward invoicing, but recurring negative reports about billing and support suggest caution: keep records and confirm cancellations.
Documentation checklist
Documents to collect before contacting support
- Account email and subscription ID (if available).
- Screenshots of subscription page, billing history, and cancellation attempts.
- Payment receipts or bank/card statements showing charges.
Documents for platform refunds
- If purchased via Apple, keep your iTunes/App Store receipt.
- If purchased via Google Play, keep the Play Store order confirmation and Google account order ID.
- Record any email or chat responses from Invoice Simple support.
Common mistakes
Assuming cancellation via one channel applies to all
Users sometimes cancel in the app but forget to cancel the App Store or Google Play subscription, resulting in continued billing. Always cancel via the store used to purchase.
Not keeping cancellation confirmation
Failing to save screenshots or confirmation emails makes disputes harder. Save proof of cancellation and any support replies for 6 - 12 months.
Expecting automatic refunds
Many expect prorated refunds after cancelling. Invoice Simple’s policy states no refunds; platform refunds must be requested through Apple or Google, and are subject to their rules.
Comparative recap
At-a-glance comparison
| Purchase Channel | How to cancel | Refund path | Notes |
|---|---|---|---|
| Invoice Simple (web) | Log in → Settings → Cancel Subscription on the web app | No refunds per Invoice Simple policy; exceptions only if required by law | Recommended to cancel on the web and save confirmation |
| Apple App Store (iTunes) | Cancel via your device App settings or Apple subscription management | Request refund from Apple using "Report a Problem" on your receipt | Platform-controlled billing and refund rules apply |
| Google Play | Cancel through your Google Play account in the Play Store | Request refund from Google via your Google account | Google’s refund policy and timelines apply |
Quick recommendation
If you need immediate stop to billing and direct control, cancel on the platform you used to subscribe and retain confirmation records. Escalate to UAE authorities if platform or vendor fails to resolve legitimate billing errors.
After cancelling
Immediate next steps
- Save cancellation confirmation and any support correspondence as proof.
- Export invoices, client lists, and reports you may need for accounting.
- Monitor your payment method for unexpected charges over the next billing cycle.
Useful official links
- How do I cancel my account? (Invoice Simple help)
- Subscription refund policy (Invoice Simple help)
- UAE Ministry of Economy - Consumer Protection
When to escalate
If you are billed after confirmed cancellation and support does not resolve the issue, escalate to your payment provider (bank/card) and consider filing a complaint with UAE consumer protection authorities.
Address
Company address
Invoice Simple / Sample Company Address: 400‑112 Hastings St West, V6B 1G7, Vancouver BC.
Support contact
Primary support email: support@invoicesimple.com. Use the in-app chat for faster responses where available.