Cancel ISCANNER online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Iscanner service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation iScanner: Easy Method
What is iScanner
Overview
iScanner is a mobile app and web service that turns a smartphone into a portable document scanner, offering capture, editing and export to PDF and other formats.
It is subscription-based for premium features and cloud storage, and is available on iOS, Android and via the iScanner website.
Where it is offered
iScanner subscriptions can be purchased through the App Store (iOS), Google Play (Android), or directly on the iScanner website.
The platform used to buy the subscription determines how you must manage and cancel that subscription.
How to cancel iScanner
Cancel via App Store (iOS)
- Open Settings on your iPhone or iPad and tap your name, then Subscriptions.
- Select iScanner from the list and tap Cancel Subscription.
- Cancel at least 24 hours before the end of the current billing period to avoid renewal.
- Note: deleting the app or your iScanner account does NOT cancel the App Store subscription.
Cancel via Google Play (Android)
- Open the Google Play Store app and tap your profile icon, then Payments & subscriptions > Subscriptions.
- Find iScanner and tap Cancel subscription; follow prompts to confirm.
- Cancel at least 24 hours before the billing period ends to prevent renewal.
- Note: deleting the app or your iScanner account does NOT cancel the Google Play subscription.
Cancel via iScanner website (Web purchases)
- If you purchased on the iScanner website, manage and cancel that subscription on the website account page only.
- Website subscriptions are not managed through App Store or Google Play.
- If you cannot find the cancel option online, contact iScanner support via the official site for help: iscanner.com.
What happens when you cancel
Access after cancellation
When you cancel a subscription it typically remains active until the end of the current paid billing period.
You will keep access to paid features until that date unless the platform states otherwise.
Auto-renewal and account data
Cancellation stops automatic renewal; you will not be charged at the next renewal if cancellation is processed in time.
Account data (scans, settings) is generally retained by iScanner, but you should export important files before subscription expiry.
Will I get a refund?
App Store / Google Play purchases
- Refunds for platform purchases may be issued by Apple or Google when their eligibility rules are met.
- To request a refund, use Apple or Google Play refund request processes - these are governed by each platform's policy.
Web (iScanner website) purchases
- iScanner does not offer a general guaranteed refund policy for web purchases; refunds are only provided if required by applicable law.
- If you believe you are entitled to a refund for a website purchase, contact iScanner support via the official site and provide proof of purchase.
iScanner plans and pricing
Pricing summary
The following pricing rows reflect amounts listed for UAE (App Store values and known web offers).
Plan durations and some feature details are not always specified publicly; verify in-app before purchasing.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Premium | AED 14.99 | Unknown | Not specified |
| Premium Scanner & PDF editor | AED 49.99 | Unknown | Not specified |
| 1 week Pro (100 GB storage) | AED 19.99 | Weekly | 100 GB storage |
| Premium (variant) | AED 39.99 | Unknown | Not specified |
| Premium (variant) | AED 19.99 | Unknown | Not specified |
| Premium (variant) | AED 18.99 | Unknown | Not specified |
| Premium (variant) | AED 37.99 | Unknown | Not specified |
| 1 year Pro (100 GB storage) | AED 79.99 | Annual | 100 GB storage |
Your consumer rights in United Arab Emirates
Refund and cancellation rights
iScanner does not state a statutory 14-day cancellation and refund right for its services.
Platform purchases follow Apple and Google refund rules; website purchases are refundable only if required by UAE law or other applicable law.
Where to get help in UAE
- For unresolved disputes, you can contact the UAE Ministry of Economy (Consumer Protection): economy.gov.ae.
- Keep receipts, subscription IDs, and communication records to support any consumer complaint or claim.
Customer experiences
Positive feedback
Many users praise iScanner for being affordable and easy to use, noting strong scanning features even in free tiers.
Users also highlight automatic border detection and image cleanup as useful and efficient features.
Negative feedback
Common complaints include syncing problems, lost files after upgrades and confusing workflows for multiple-image scans.
Other issues cited are slow processing on large documents, ads in the free version, and perceived subscription cost.
Documentation checklist
Essential documents to prepare
- Order receipt or confirmation email showing purchase date and amount.
- Subscription ID or transaction ID from App Store, Google Play or iScanner website.
- Account email or username tied to the subscription.
- Payment method details (last 4 digits of card) and screenshots of subscription status.
Optional but helpful items
- Screenshot of the active subscription screen in the app or website.
- Any correspondence with iScanner support or platform support agents.
- Notes about the billing cycle and when you attempted cancellation.
Common mistakes
Deleting the app instead of cancelling
Many users assume deleting the iScanner app cancels their subscription. It does not.
Always cancel through App Store, Google Play or the website where you purchased the subscription.
Waiting until the last minute to cancel
Canceling too close to the renewal time can fail to stop the charge; platforms recommend canceling at least 24 hours before renewal.
Record the confirmation of cancellation to avoid billing disputes later.
Comparative recap
Quick method comparison
The table below summarizes where and how refunds/cancellations are handled by purchase channel.
| Channel | Where to cancel | Refund possibility | Action timeframe |
|---|---|---|---|
| App Store (iOS) | Apple ID > Subscriptions (iPhone/iPad Settings) | Refunds handled by Apple per Apple policy | Cancel at least 24 hours before billing period end |
| Google Play (Android) | Google Play Store > Subscriptions | Refunds handled by Google per Google Play policy | Cancel at least 24 hours before billing period end |
| Web (iScanner website) | iScanner website account management | No general refunds; only if required by applicable law | Follow website account settings or contact support |
After cancelling
Backup and export
Before the subscription ends, export important scans to local storage, cloud services, or email to avoid loss of access.
Confirm exported files open correctly on another device.
Support and links
- iScanner official site and support: iscanner.com
- Apple subscriptions help (region-specific): Apple Subscriptions
- Google Play subscriptions & refunds: Google Play Subscriptions
- UAE consumer protection: UAE Ministry of Economy
Address
Head office
iScanner (company address on record): 66 W Flagler Street, Suite 900‑10023, Miami, FL 33130.
Support
For official support and account management use the website: iscanner.com.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.