Cancel MURF online
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4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Murf service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Murf: Easy Method
What is Murf
Overview
Murf is a software-as-a-service platform that converts text into realistic, customizable speech for voiceovers, presentations, and training materials.
The service offers multiple AI voices, language and accent options, and controls for tone, pace, and pauses to produce high-quality audio content.
Primary use cases
Users typically use Murf for video narration, e-learning, marketing voiceovers, and internal training audio production.
Murf integrates with other tools and aims to simplify voice production for non‑technical users and content teams.
How to cancel Murf
Cancel via Murf website (recommended)
- Log in to your Murf account on the official site: Murf.
- Go to Workspace Settings → Subscription → Cancel Plan → Continue to cancel.
- Follow on-screen prompts to confirm; cancellation takes effect at the end of your current billing period and you retain access until then.
App Store / Google Play subscriptions
- Murf’s official documentation does not explicitly describe App Store or Google Play cancellation steps; official instructions reference the Murf web interface.
- If you subscribed via Apple or Google, also check your App Store / Google Play subscriptions and consider contacting Murf support at support@murf.ai for clarification.
What happens when you cancel
Access and billing
Cancellation is effective at the end of your paid billing period; you keep full access to your workspace and projects until that date.
There is no automatic immediate access cut-off on cancellation; your subscription simply will not renew at the next billing cycle.
Data and account status
Your projects and account remain available according to Murf’s storage and data-retention policies; check Murf’s privacy policy for details.
To remove data or request deletion after cancellation, contact Murf support with account details and specific requests.
Will I get a refund?
General refund policy
According to Murf’s Terms of Service, payments are non-cancellable and fees paid are generally non-refundable.
Do not assume automatic refunds; Murf’s baseline position is that purchases are final unless an exception applies.
Exceptions and how to request
- If you purchased a subscription or one-time pack within the last 24 hours and have used less than 10 minutes of voice generation, you may request a refund by emailing support@murf.ai.
- Subscriptions or packs older than 24 hours, or with more than 10 minutes of voice generated, are not eligible for refunds under Murf’s stated policy.
- If you believe UAE consumer law gives you additional rights, gather documentation and raise the issue with Murf and local consumer authorities if needed.
Murf plans and pricing
Pricing availability
No verified public pricing details were provided in the sources available for this guide.
For current plan options and exact prices, contact Murf or view the official site for up-to-date rates.
Contact for pricing
| Plan | Price |
|---|---|
| Individual / Starter | Contact for pricing - murf.ai |
| Pro / Business | Contact for pricing - murf.ai |
| Enterprise / Custom | Contact for pricing - murf.ai |
Your consumer rights in United Arab Emirates
Relevant UAE law
UAE consumers are protected by local legislation such as Federal Decree-Law No. 15 of 2020 and related consumer-protection regulations.
These laws can provide cooling-off periods and rights relating to digital goods and services; local statutes may offer remedies beyond a provider’s stated refund policy.
Practical steps for UAE consumers
- First, contact Murf support with your purchase details and refund request: support@murf.ai.
- Collect evidence (receipts, timestamps, usage logs) and, if denied, consider raising a complaint with UAE consumer protection authorities via the official government portal: UAE consumer protection.
- Be prepared to cite the statutory basis for any cooling-off or refund claim and to show how the provider’s terms conflict with local law.
Customer experiences
Common positives
- Reviewers frequently describe Murf as easy to use and beginner-friendly with an intuitive interface.
- Users praise the natural-sounding AI voices, language/accent options, and controls for tone, pace, and pauses.
- Integrations (for example with design tools) and productivity improvements for voiceover tasks are commonly highlighted.
Common negatives
- Some users outside the UAE report frustrations with project limits and the pricing structure feeling restrictive.
- Occasional comments note difficulty splitting projects or managing specific workflow needs, but these are not region-specific to the UAE.
- No significant negative reviews specifically from UAE users were found in the verified sources used for this guide.
Documentation checklist
What to gather before contacting support
- Account email and username associated with your Murf account.
- Order ID, invoice, transaction date, and payment method details.
- Evidence of usage (minutes of voice generation) and timestamped activity logs.
- Screenshots of subscription page and cancellation steps, plus any error messages.
What to include in a refund request
- Clear statement of the request (refund or cancellation) and justification (e.g., within 24 hours and <10 minutes used).
- Attach receipts and usage evidence and state preferred remedy (refund, credit, or cancellation).
- Keep copies of all correspondence with Murf and any payment-provider dispute references.
Common mistakes
Not cancelling before renewal
Many users miss billing deadlines and assume cancelling will stop an immediate charge; cancellation generally prevents future renewals but does not retroactively stop already-processed payments.
Assuming App Store / Play Store rules apply
Some customers assume App Store or Google Play subscriptions are handled the same as web subscriptions; Murf’s official guidance points primarily to the web interface, so confirm your purchase channel and follow the correct cancellation path.
Comparative recap
Quick comparison
| Feature | Murf | Other typical TTS services |
|---|---|---|
| Ease of use | Often described as intuitive and beginner-friendly | Varies; some competitors require steeper learning curves |
| Voice quality | High-quality, natural-sounding voices with adjustments for tone and pace | Many competitors offer comparable voice realism; quality varies by vendor |
| Cancellation method | Official instructions point to web-based Workspace Settings cancellation | Some providers support direct App Store/Play Store or in-app cancellation |
| Refund policy | Generally non-refundable; limited exception: within 24 hrs and <10 minutes usage | Refund policies vary widely; some vendors offer trial periods or prorated refunds |
After cancelling
Recommended immediate actions
- Export or download any final audio files and project assets you need before access ends.
- Confirm cancellation in your workspace and check your next billing date to ensure non-renewal.
Where to get help
- Official Murf website: https://murf.ai/
- Contact Murf support: support@murf.ai
- UAE consumer protection information: UAE consumer protection
Address
Company headquarters
Murf Inc., 341 South Main Street, Suite 500, Salt Lake City, Utah 84111, USA.
Support contact
For account, cancellation, or refund requests contact: support@murf.ai.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.