cancellation Myfamio: Easy Method

What is Myfamio

Overview

Myfamio is a subscription-based family organization app that offers shared calendars, task management, and event planning tools to help families coordinate.

The service is offered online and via mobile apps and uses recurring in-app purchases for premium features.

Main functions

Features typically include shared scheduling, reminders, and family coordination tools accessible from mobile devices and the web.

Subscription management (billing and cancellations) depends on whether you subscribed through Apple, Google Play, or directly on the Myfamio website.

How to cancel Myfamio

If you subscribed on iOS (App Store)

• Open Settings on your iPhone or iPad and tap your name at the top.
• Tap Subscriptions, find "Famio" or "Myfamio" in the list, then turn off Auto-Renew or tap Cancel Subscription.
• Note: deleting the app does not cancel the subscription; you must cancel in Apple ID subscriptions.

If you subscribed on Android (Google Play)

• Open the Google Play Store app and tap the Menu (three lines) or your profile icon.
• Select Payments & subscriptions → Subscriptions, choose "Famio" and tap Cancel subscription or turn off auto-renewal.
• Note: removing the app does not stop billing; cancel in Google Play subscriptions.

If you subscribed directly on the web

• Log in to your account at the official site: Myfamio.
• Go to Subscriptions or Profile / Account settings and select Cancel or turn off auto-renewal.
• If the website option fails, contact Myfamio support via their site for assistance.

What happens when you cancel

Access to features

After cancellation your premium access usually remains active until the end of the current paid billing period.

Once the paid period ends, premium features are typically removed and your account reverts to the free tier (if available).

Billing and data

Cancellation prevents future recurring charges but does not automatically refund past charges.

Your account data (events, tasks) is generally retained but may be subject to account limits or deletion policies; check your account settings.

Will I get a refund?

Official policy summary

Myfamio’s public refund policy is unclear and appears to be handled on a case-by-case basis rather than a guaranteed refund policy.

If you subscribed through Apple or Google, their refund procedures apply and you may need to use those platforms to request refunds.

Practical expectations and steps

• Many users report refunds are often denied, including during trial periods; expect possible refusal.
• To request a refund: for Apple use Apple Report a Problem; for Google use Google Play refund request.
• If you paid directly and the site does not resolve the issue, escalate with your bank to dispute unauthorized charges and keep documentation.

Myfamio plans and pricing

Pricing table (UAE App Store listings)

Pricing notes

Prices above are derived from in-app purchase listings in the UAE App Store and may vary by platform or promotion.

Official UAE site pricing was not found; contact Myfamio via their official site for definitive billing details.

Your consumer rights in United Arab Emirates

Key UAE consumer protections

UAE consumer protection rules require clear information about goods and services and allow cancellation and refunds in certain circumstances.

There is commonly a cooling-off period (often 14 days) for distance transactions unless a service is clearly exempt.

Steps if you face problems

• If you experience unauthorized charges or unfair practices, collect evidence and first contact Myfamio support via their official site.
• If unresolved, file a complaint with UAE authorities such as the Ministry of Economy’s Consumer Protection department: Ministry of Economy.
• Keep receipts, transaction IDs, and correspondence to support your complaint.

Customer experiences

Positive reports

Some users report prompt, professional responses from Myfamio support and successful cancellation assistance.

A minority describe clear communication and satisfactory resolution when contacting customer service.

Negative reports

Many reviews mention unexpected or continuing charges after cancellation and reports of denied refunds.

Other complaints highlight confusing in-app cancellation flows and claims that advertised features are misleading or require both parties to install the app and consent.

Documentation checklist

What to collect before you dispute or complain

• Subscription confirmation emails and in-app purchase receipts (Apple/Google receipts).
• Screenshots of subscription entries in your Apple ID or Google Play subscriptions page.
• Bank or card statements showing the charge(s) and dates.
• Any correspondence with Myfamio support, including dates and message content.

Why this matters

Clear documentation speeds up refund requests, charge disputes with banks, and formal complaints to consumer authorities.

Keep copies in multiple places (email, screenshots) until the issue is fully resolved.

Common mistakes

Deleting the app instead of cancelling

Many users remove the mobile app assuming this stops billing; it does not. You must cancel the subscription through Apple ID, Google Play, or the web account.

Always verify the subscription status after deletion to confirm cancellation.

Missing evidence and late disputes

Failing to save receipts, screenshots, or dates often weakens refund or dispute claims with app stores, banks, or regulators.

If a charge recurs, act quickly - banks and app stores have time limits for disputes and refund requests.

Comparative recap

Quick comparison table

Takeaway

Cancel through the platform you used to subscribe and expect refunds to be uncertain; document everything and escalate if needed.

After cancelling

Confirm cancellation

• Check your Apple ID or Google Play subscriptions to confirm the status shows cancelled and note the end date.
• For web subscriptions, confirm cancellation in your account page and save confirmation emails or screenshots.

Useful official links

• Myfamio official site: https://www.myfamio.net/
• Apple refund/report: https://reportaproblem.apple.com/
• Google Play refunds: https://support.google.com/googleplay/answer/2479637
• UAE consumer protection (Ministry of Economy): https://www.economy.gov.ae/

Address

Registered office

Famio Services Limited

The Address, Muthangari Dr, Westlands, Nairobi, Kenya

Contact notes

For official support use the contact channels on the Myfamio website and retain all transaction details when contacting support or filing complaints.