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cancellation Myperfectcv: Easy Method
What is MyPerfectCV
Service overview
MyPerfectCV is an online CV and cover letter builder and CV-writing service that offers templates, expert writing packages and subscription access to premium features.
The service operates via its website and mobile apps and offers one-time CV writing packages alongside in-app trial and premium purchases.
How it is used in UAE
UAE users can purchase one-time CV packages in AED or subscribe via app store in-app purchases for trial or premium access.
Support and account management are available through the MyPerfectCV website and the account area after login.
How to cancel MyPerfectCV
Cancel on the website (recommended)
- Log into your account at https://myperfectcv.ae/.
- Go to Account settings (My Accounts / My Settings) and use the online cancel page or the cancel subscription option.
- Alternatively contact customer service by email or phone if you cannot find the online cancel option.
Cancel via app stores and third-party billing
- Google Play (Android): Open Google Play Store → Subscriptions → select MyPerfectCV → tap “Cancel Subscription”.
- App Store (macOS/iOS in-app): Open Mac App Store → click your name → View Information → Subscriptions → edit MyPerfectCV → Cancel Subscription.
- PayPal recurring payments: Log into PayPal → Settings → Payments → Manage Automatic Payments → select MyPerfectCV → Cancel Automatic Payments.
What happens when you cancel
Access and renewal
Cancelling stops future automatic renewals at the end of the current billing period or trial, depending on the platform and timing.
If you cancel during a trial, access may end immediately or at the trial expiry depending on the provider’s settings.
Data and account retention
Your account and uploaded CV data are normally retained unless you request deletion via support or account settings.
Save copies of your CV and cover letters before cancelling if you want offline access after cancellation.
Will I get a refund?
Refunds during initial trial period
If you cancel before the end of the initial trial (for example a 14‑day trial) a refund may be issued according to the provider’s stated trial terms.
Request a refund promptly and keep records of the cancellation date and any confirmation number you receive.
Refunds after the trial or subscription period
- Refunds are generally not provided after the trial ends; exceptions may be made for accidental purchases or technical issues.
- Contact MyPerfectCV support with transaction IDs and documentation to request consideration of a refund in exceptional cases.
- If you do not receive the expected confirmation email, contact support again and keep evidence of all contact attempts.
MyPerfectCV plans and pricing
Pricing summary
The table below shows the commonly available in-app and website one‑time CV writing prices in AED as published for UAE users.
All prices are one-time charges unless purchased as an app subscription via the App Store or Google Play.
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| My Perfect CV trial (iOS in-app purchase) | AED 72.99 | One-time / Trial | Trial access via in-app purchase |
| My Perfect CV Premium (iOS in-app purchase) | AED 254.99 | One-time / Premium | Full premium access via in-app purchase |
| Entry level - CV writing (0 - 2 years) | AED 190 | One-time per CV | Professionally written CV, Word document, 24h support, unlimited revisions |
| Mid Career - CV writing (3 - 7 years) | AED 240 | One-time per CV | Professionally written CV, Word document, 24h support, unlimited revisions |
| Senior level - CV writing (8 - 15 years) | AED 290 | One-time per CV | Professionally written CV, Word document, 24h support, unlimited revisions |
| Expert level - CV writing (15+ years) | AED 340 | One-time per CV | Professionally written CV, Word document, 24h support, unlimited revisions |
Your consumer rights in United Arab Emirates
Cooling-off and digital services
UAE consumer protection generally aligns with international e-commerce protections, including cooling-off concepts for distance sales.
However, a statutory cooling-off can be limited or waived where immediate access to digital content is provided and accepted by the consumer.
Practical advice for UAE consumers
- Rely on the provider’s published trial and refund terms (for example a 14‑day trial) and act within those windows.
- Document cancellation attempts (dates, confirmation numbers, screenshots) as evidence for any dispute.
- Contact your bank or payment provider only after you have attempted and documented all reasonable steps with the merchant.
Customer experiences
Positive feedback
Some UAE reviewers report strong outcomes: professionally written CVs and rapid interview responses after using the service.
Positive experiences highlight personalized feedback, fast writer response and improved interview invites.
Negative feedback and common complaints
Other users report difficulties with recurring charges, unclear pricing and hard‑to‑find cancellation paths.
Complaints often focus on unexpected subscription renewals after trial periods and on obtaining refunds when subscription terms are misunderstood.
Documentation checklist
What to save before and after cancelling
- Account email and username used for purchase.
- Order number, transaction ID and payment receipt.
- Screenshots of account settings, cancellation page and any confirmation messages.
- Emails exchanged with support and any cancellation confirmation number.
Why documentation matters
Documentation supports refund requests and disputes with payment processors or banks if needed.
Keep records for at least 90 days after cancellation to cover processing times and communications.
Common mistakes
Assuming cancellation online is automatic
Many users assume clicking cancel in a trial popup is sufficient; always confirm you receive a cancellation confirmation number or email.
If no confirmation is received, follow up with support and save proof of contact attempts.
Not checking the billing source
Purchases made via Google Play, the App Store or PayPal are billed by those platforms, not directly by the website.
Cancel the subscription in the platform used (Google Play or App Store) or stop automatic payments in PayPal to prevent future charges.
Comparative recap
Quick comparison
| Method | Ease of cancelling | Refund likelihood | Key action |
|---|---|---|---|
| Website account | High - self-serve cancel page | Moderate if within trial | Log into account → Account settings → cancel; save confirmation |
| Google Play (Android) | High - through Play Store | Depends on Play/merchant policy | Open Play Store → Subscriptions → cancel |
| App Store (iOS/macOS) | High - through App Store | Depends on Apple/merchant policy | Manage Subscriptions in App Store → cancel |
| PayPal recurring | Moderate - via PayPal settings | Low - moderate; merchant discretion | PayPal Settings → Manage Automatic Payments → cancel |
After cancelling
Confirmations and next steps
Expect a cancellation confirmation email with a cancellation number; keep it for your records.
If you do not receive confirmation, contact support immediately and re-request the cancellation confirmation.
Useful links and support
- Official UAE site: https://myperfectcv.ae/
- Official UK help/FAQ: https://www.myperfectcv.co.uk/faq
Address
Company location
MI1, Al Maryah Island
Dubai - United Arab Emirates 25315
Contact reminder
When contacting support use the account email and include order/transaction details for faster resolution.
Keep copies of all correspondence until the issue is fully resolved or refunded.
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Written by Hind Al Dhaheri
Digital-law graduate · 6 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 6 years.