Cancellation Myperfectcv: Easy Method

What is Myperfectcv

Myperfectcv is a CV builder run by BOLD LLC

Myperfectcv is an online CV and resume builder operated by BOLD LLC, a company linked to the address in Guaynabo, Puerto Rico. The service is built for quick document creation, with templates, text suggestions, and download tools aimed at job seekers who need a polished CV fast.

Here is the part that often catches users off guard in the Philippines: the public terms page does not clearly spell out the cancellation flow, refund rules, auto-renewal clause, or data retention after cancellation, according to the terms page at Myperfectcv Terms. That lack of detail is a big reason many users feel frustrated when charges continue or support replies take time.

What people usually pay for

The paid value is not the basic CV editor alone. Users are really paying for premium templates, full downloads, cover letter tools, and broader access to editing features over a limited period or on a recurring billing cycle.

Based on current pricing data, the entry offer is a 14-Day Premium Access plan at ₱162.75 as a one-time charge, while the larger recurring charge is a Monthly Subscription at ₱1,398 billed every 4 weeks. The truth is, that jump from a small starter payment to a much larger recurring amount is exactly where many complaints begin.

How the service behaves for users in the Philippines

Myperfectcv does not show a Philippines-specific support center in the verified sources, and the listed contact page is a UK support page at Myperfectcv Contact Us. Support is available by phone at 0808 189 0676 and by email at [email protected], with hours listed as Monday to Sunday, 09:00 to 21:00 UK time.

For users in the Philippines, that means time-zone planning matters. UK time is usually 8 hours behind Philippine Time during standard time and 7 hours behind during British Summer Time, so a 09:00 to 21:00 UK support window usually lands around late afternoon to early morning in the Philippines.

Business model and the part you should understand before paying

The service appears to use a low-entry paid access model that can lead into a recurring subscription, but the verified terms page does not clearly explain the conversion mechanics, free trial terms, or auto-renewal wording. That gap matters because several user reviews describe paying a small amount such as £1.95 and later seeing larger recurring charges.

If you signed up quickly to download one CV, take note: the plan you wanted and the plan billed later may not feel the same in practice. Before you do anything else, confirm whether your charge was only the ₱162.75 short access plan or the ₱1,398 every 4 weeks subscription.

How to cancel Myperfectcv without extra charges

Checks to do before you cancel

Many users get stressed because they cancel too late, cannot prove they canceled, or forget to save their CV files before losing access. Start with three practical checks: open your account, look for your current plan name, note the next billing date, and take screenshots of both the account page and any active subscription page.

Also download every CV, resume, or cover letter file you may need. The verified terms page does not explain data retention after cancellation, so do not assume your files will stay available forever after billing stops.

• Save your CV in all available file formats before canceling.
• Screenshot your plan name, billing date, and any payment history.
• Search your email for the original receipt and any renewal notices.
• Write down the exact card, GCash, Maya, or bank account used for payment.

Canceling from your web account

The verified terms do not publish a formal click-by-click cancellation route, so you may need to look for the account controls manually. In services like this, the usual path is Account or Profile, then Subscription, Membership, Billing, or Settings, followed by a Cancel or Turn off renewal option.

Use this practical path inside the site: log in, open your profile icon, check Account, then Billing or Subscription, then look for Cancel subscription, End membership, or Manage plan. If you hit a retention page with a discount or a pause offer, continue until you reach a final confirmation screen, then screenshot it. Some users report unexpected charges after small initial payments, so stopping at the first page is not enough.

If you cannot find the button, open the support page at Myperfectcv Contact Us while still logged in. Send your request on the same day, and include your account email, last charge amount, and the date of the charge.

Canceling by email or phone

If the website does not show a working cancel button, email support immediately at [email protected]. Put a direct subject line such as “Cancel subscription and stop future billing” and include your full name, account email, last four digits of the card if relevant, and the amount charged, such as ₱1,398 every 4 weeks.

You can also call 0808 189 0676 during Monday to Sunday, 09:00 to 21:00 UK time. For users in the Philippines, it helps to call during your late afternoon or evening so you fall within UK business hours. Ask the agent to confirm the cancellation date and to send written confirmation by email before ending the call.

• Use the same email address tied to the account.
• Ask for a case number or ticket number.
• State clearly that you want future billing stopped.
• Save the reply and screenshot the sent email.

Canceling through App Store or Google Play

The verified terms do not show a separate store-specific cancellation procedure, but because Myperfectcv is a SaaS-style service, it is still worth checking whether you subscribed through Apple or Google instead of directly on the website. This is a common mistake: users cancel on the website even though billing is actually handled by Apple or Google.

On iPhone, open Settings, tap your Apple ID, tap Subscriptions, then look for Myperfectcv or a related BOLD subscription entry, and cancel there before the next billing date. On Android, open Google Play, tap your profile, then Payments and subscriptions, then Subscriptions, and cancel any active Myperfectcv entry there. If nothing appears in either store, your billing was likely direct through the website.

Postal cancellation as a backup option

If support is unresponsive and you want a paper trail, you can send a cancellation letter to the corporate address. This is slower than email, but it can help if you later need to show your bank or e-wallet provider that you gave clear notice.

Some people now use certified digital letter services such as Postclic instead of traditional registered mail because they create timestamped proof of sending, receipt, and opening. Whether you use post or a digital equivalent, include your account email, full name, charge amount, and a clear line asking Myperfectcv to stop future billing.

After cancellation, what changes on your account

Access usually lasts until the end of the paid period

The verified terms do not state the exact post-cancellation access timeline. In practice, services with recurring billing usually keep premium access active until the end of the current paid period, such as the end of your 14-day access window or the end of your 4-week subscription cycle.

If you canceled on March 10 and your next billing date is March 18, expect access to continue until around March 18 rather than ending the same day. Since Myperfectcv does not clearly publish this rule in the verified terms, save your documents immediately instead of waiting for the last day.

What happens if you do not cancel in time

The problem many users report is continued billing after an initial low charge. The terms page does not clearly publish an auto-renewal clause, but the pricing data does show a Monthly Subscription at ₱1,398 every 4 weeks, which strongly suggests recurring billing can happen once you are on that plan.

If you miss the billing cutoff, you may be charged for the next 4-week cycle. That is why your safest practical deadline is at least 48 hours before the next charge, even if the support team later says same-day requests are accepted.

Your CV files and account data

The verified terms do not explain how long account data is kept after cancellation. There is also no published data retention policy in the terms summary, so you should assume your saved documents, personal details, and download history may remain on the platform for some time unless you separately ask support about deletion.

If privacy matters to you, send a second email after cancellation asking what account data remains and whether your CV files can be removed. Keep that request short and attach your account email so support can match it quickly.

Refunds, billing disputes, and the messy part users complain about

What the terms say about refunds

The verified terms do not provide a refund policy for general refunds, unused time, or billing errors. That means there is no clear published rule on prorated refunds, no stated processing period, and no explicit promise for mistaken charges on the terms page at Myperfectcv Terms.

In plain terms, you should not assume a refund is automatic just because you canceled. Many subscription platforms only stop future billing and do not refund the current period unless the charge was unauthorized or clearly misleading.

Your rights in the Philippines if the charge looks unfair

For users in the Philippines, online subscription complaints can fall under the Consumer Act of the Philippines, Republic Act No. 7394, handled by the Department of Trade and Industry for consumer complaints. There is no universal statutory cooling-off period for all online purchases, but DTI guidance and common platform practice often use 7 to 14 days as a reasonable return or complaint window in some digital commerce situations.

Heads up: the verified Myperfectcv terms do not state a cooling-off period or withdrawal right. If you were charged after trying to cancel, or if the recurring nature of the plan was not presented clearly, document everything and file a complaint quickly.

How to ask for a refund step by step

Use email first because it creates a written trail. Send your request to [email protected] with your account email, charge date, amount, payment method, and screenshots that show your cancellation attempt or the unclear billing presentation.

• Write a direct subject line asking for refund and cancellation confirmation.
• State the exact amount, such as ₱1,398, and the charge date.
• Attach screenshots of your account and bank or wallet entry.
• Ask for a reply within 5 business days.

If you paid through Apple or Google, use their refund channels inside your purchase history because the merchant of record may be Apple or Google rather than Myperfectcv itself. If you paid directly by card, GCash, or Maya, contact the merchant first and then your payment provider if support does not solve it.

When chargeback makes sense

If you still see an unauthorized or continued charge after canceling, a chargeback can be the last resort. In the Philippines, cardholders typically have up to 60 days from the statement date to dispute a transaction under BSP-related banking practice, so do not sit on the complaint.

For credit cards, call your issuer and say the charge continued after cancellation or was not clearly authorized. For GCash or Maya, use the in-app support channel and attach your screenshots, cancellation email, and any case number. If the pattern looks deceptive, you can also file a consumer complaint with DTI under RA 7394.

What Myperfectcv's terms do not clearly tell you

Subscription conditions missing from the published terms

The verified terms summary is unusually thin on the details people need most before paying. No clear auto-renewal clause was found, no minimum commitment duration was specified, and no free trial terms were found on the published terms page at Myperfectcv Terms.

That matters because users are trying to answer basic questions such as whether a low starter payment turns into a recurring plan, whether a reminder is sent before billing, and what happens if they forget to cancel. On the verified terms page, those answers are not clearly laid out.

Other missing items that affect cancellation disputes

The same terms summary also shows no published data retention policy after cancellation, no applicable law clause, and no dispute resolution process. If a billing dispute happens, users are pushed toward support, their bank, or consumer authorities because the terms do not offer a simple internal path.

For a subscription service charging around ₱1,398 every 4 weeks, that lack of clarity is not a small issue. It makes screenshots, receipts, and email records much more important if you later need to prove what happened.

Myperfectcv plans and pricing in Philippine peso

Current known plans

The short-access plan is the cheapest known option at ₱162.75. The recurring plan is much more expensive at ₱1,398 every 4 weeks, which works out to roughly 8.6 times the price of the entry payment.

Pricing is approximate and based on current exchange rates from the research data. Actual charges can differ slightly depending on your card network, bank conversion, or the payment processor used at checkout.

Which plan costs more over time

The Monthly Subscription at ₱1,398 every 4 weeks is by far the costliest plan if you only needed one CV download. Over 12 weeks, that could total about ₱4,194 if it keeps renewing, compared with a one-time ₱162.75 entry payment.

That is why many users feel blindsided. If you signed up for a small amount to finish one CV, review your receipt carefully and make sure your account does not remain on a recurring plan.

Billing notes you should watch closely

No cancellation fee was found in the terms, and no early termination fee was found either. That is the good news. The bad news is that the published terms still do not clearly explain billing conversion, reminder notices, or how recurring status is presented after the first payment.

If you are deciding whether to keep the service, ask yourself one simple question: are you actively using the premium templates and editing tools every 4 weeks? If not, ₱1,398 every 4 weeks is likely poor value for a one-off job application need.

Philippines consumer rights when a subscription charge keeps coming

Laws and agencies that matter for this case

For users in the Philippines, the main consumer protection framework here is the Consumer Act of the Philippines, Republic Act No. 7394, with the Department of Trade and Industry handling many consumer complaints involving online services. The Philippine Competition Commission is also listed in the research data as the relevant authority in the broader consumer rights context.

Applied to Myperfectcv, this means you can question a charge that was unclear, misleading, or continued after cancellation. Since the verified terms do not clearly spell out refund rules, withdrawal rights, or dispute resolution, your evidence becomes the center of the case.

Cooling-off and withdrawal in practical terms

There is no universal cooling-off rule for all online subscriptions in the Philippines. A 7 working day cooling-off period exists more clearly for door-to-door or direct sales, while online purchases do not have the same blanket rule, though 7 to 14 days is often treated as a reasonable complaint window by many platforms and under DTI-oriented good practice.

For Myperfectcv specifically, the verified terms do not offer any cooling-off period or withdrawal right. So if you want relief, act fast, send notice immediately, and do not wait for the next statement cycle to complain.

How to file a complaint

Start by giving Myperfectcv support one clear written chance to fix the issue. Email [email protected], attach your receipts and screenshots, and ask for cancellation confirmation and refund review within 5 business days.

If support does not resolve it, file a complaint with DTI and contact your bank, credit card issuer, GCash, or Maya for a billing dispute. Under BSP-related banking practice, you generally have up to 60 days from the statement date to dispute a transaction, so submit the evidence while the trail is fresh.

Useful authority contacts

The research data names the Philippine Competition Commission as a relevant authority, while DTI is the practical consumer complaint body for online subscription problems under RA 7394. Use official government channels for complaint filing, and include screenshots, amounts, dates, and your cancellation request.

Since only verified service links were provided in the source set, use those links for the company side and search the official DTI and BSP sites directly when filing. The key point is simple: if Myperfectcv support does not fix the billing issue, escalate quickly and keep your documents organized.

What customers say about cancellation and billing

The short verdict from the available reviews

Cancellation looks difficult, not smooth. The review set provided for this guide shows 0 positive and 5 negative unique reviews, with repeated complaints about charges continuing after a low initial payment.

That pattern lines up with the local issues noted in the research data: unexpected charges after the first payment and difficulty reaching support for cancellation. To be fair, CV builders like this can still be useful for fast templates and guided writing, but the billing experience is where trust appears to break down.

Recurring themes in complaints

Sources summary

Specific user quotes

• "I paid £1.95 [about ₱141] to download a CV for my son and then six months later found out they'd taken a £16.95 subscription fee [about ₱1,220] without my knowledge." (TrustPilot)
• "I made a single payment of €1.95 [about ₱118] to create my CV on this platform. I was not informed about, nor did I agree to, any subscription, recurring charges, or hidden fees." (TrustPilot)
• "It would be helpful when somebody only does a 14 day trial that you remind them before you steal their money. Yes that is an intentional word." (TrustPilot)
• "I initially subscribed for a one-week service only. Today, without my authorization, my account was charged for a one-month subscription, which I did not request and did not agree to." (TrustPilot)

Documents to gather before and after you cancel

Before cancellation

A lot of refund cases fail because the user has only a memory of what happened, not proof. Before canceling, save screenshots of your account dashboard, current plan, latest receipt, and any page showing the next billing date or renewal status.

• Screenshot of account or billing page
• Receipt email or payment confirmation
• Downloaded copy of your CV files
• Screenshot of the offer you signed up for

For refund or dispute requests

Your payment evidence should match the exact charge you are disputing. Include the transaction date, amount such as ₱162.75 or ₱1,398, and the payment method used, whether card, GCash, Maya, or another wallet.

• Bank or wallet transaction ID
• Date and amount of each charge
• Copy of your cancellation email
• Any support ticket or case number

After cancellation

Do not rely on memory. Save the confirmation email, a screenshot of the final cancellation page, and a note of the date and time you canceled, especially if you spoke to support by phone.

Then check your next statement cycle. If a new charge appears after the cancellation date, your evidence pack is already ready for a dispute.

Common mistakes that lead to extra charges

Canceling only halfway through the process

Some services show a discount page or a “stay with us” screen before the final confirmation. If you close the tab too early, billing may continue. Always reach the final success message and save proof.

This matters more with Myperfectcv because users already report unexpected continued charges after a low initial payment. If the page says “Continue” or “Confirm,” click through until the process is truly complete.

Using the wrong cancellation channel

A common scenario is canceling on the website even though the payment was made through Apple or Google. In that case, the website cancellation may not stop the store billing at all.

Check your receipt source. If the receipt came from Apple or Google, cancel there. If the charge came directly from the merchant on your card or wallet, use Myperfectcv support and your web account.

Assuming cancellation means refund

Many users expect the remaining unused days to be refunded. The verified terms do not publish a refund policy for unused periods, so that expectation can lead to disappointment.

Canceling usually stops future charges. A refund is a separate request, especially if the charge was already posted. Ask for both in writing if you want both.

Not keeping proof of the request

Phone support can help, but a call without written confirmation is weak evidence in a bank dispute. After every call, ask for an email confirmation or send your own summary email the same day.

If support is hard to reach, that written trail becomes even more valuable. It can show that you tried to cancel before the next billing date.

Ignoring small test charges or starter fees

Several review complaints follow the same pattern: a small fee such as £1.95 [about ₱141] or a short access plan, then a much larger recurring charge later. The mistake is treating the small payment as harmless and never checking the subscription status afterward.

If you paid only to download one CV, set a calendar reminder the same day. Review the account within 24 hours and cancel immediately if you do not plan to keep premium access.

Quick comparison of cancellation methods for Myperfectcv

Side by side table

Key takeaway from the comparison

Each method has a different strength. Web cancellation is fastest when the account button works, phone and email are useful when you need human help, store cancellation matters if Apple or Google handles the billing, and registered mail helps when you need strong proof.

For most users in the Philippines, the smartest move is to combine methods when the case looks messy: cancel online if possible, send an email the same day, and keep screenshots of everything.

What to do in the days after you cancel

Immediate follow-up steps

Right after canceling, save the confirmation screen, check your inbox for a confirmation email, and set a reminder for the day before your next expected billing date. That reminder is your safety net in case the first cancellation attempt did not stick.

If you do not receive written confirmation within 24 hours, send a follow-up email quoting the original message and the date of your request. A missing confirmation is an early warning sign that you may need to escalate.

Watch your statement and dispute fast if needed

Monitor your card, GCash, Maya, or bank statement for at least 60 days after the last expected billing date. In the Philippines, that window matters because card disputes are commonly raised within 60 days from the statement date under BSP-related practice.

If a new charge appears, contact your bank or wallet provider immediately and attach your cancellation proof. DTI can handle the consumer complaint side under RA 7394, while your bank or wallet provider handles the payment dispute itself.

Alternatives if you still need a CV builder

If you cancel but still need a resume tool, Resume.com is the cheapest switch because it is listed as free and offers 24 templates. Resume.io has both free and paid options, with plans starting at $2.95 (₱169) per month, while My Perfect Resume starts at $2.95 (₱169) per month with a free trial according to the research data.

For a one-time job application, a free option may be enough. If you expect repeated edits over several months, compare the recurring price carefully before signing up again anywhere.

Useful links

• Myperfectcv Terms
• Myperfectcv Contact Page
• Related pricing reference

Address for written cancellation requests

Physical mailing address on file

If you want to send a written cancellation notice by post, use this address:

• BOLD LLC, City View Plaza II, Ste 6000, 48 Road 165, Guaynabo, Puerto Rico 00968

Include your full name, account email, billing amount, date of the last charge, and a direct request to stop future billing. If you also emailed support the same day, mention that in the letter so the record is consistent.

When a postal letter makes sense

A postal notice is not the fastest route, but it helps in tougher billing disputes when support replies are slow or unclear. Give it 5 to 10 business days for delivery and processing, and keep your proof of sending.

For most users, this should be a backup option rather than the only one. The practical combo is web account attempt, email notice, and then a payment dispute through your bank, GCash, or Maya if a charge still goes through.