Netlify

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United Arab Emirates

Cancellation service #1 in United Arab Emirates

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Termination letter drafted by a specialized lawyer
Sender
Netlify
2325 3rd Street, Suite 296
94107 San Francisco United States
support@netlify.com
Subject: Cancellation of Netlify contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Netlify service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Netlify
2325 3rd Street, Suite 296
94107 San Francisco , United States
support@netlify.com
REF/2025GRHS4

cancellation Netlify: Easy Method

What is Netlify

Overview

Netlify is a platform for building, deploying, and managing modern web applications and static sites. It integrates continuous deployment, serverless functions, and a global CDN to simplify developer workflows.

Who uses it

Developers, small teams, and organizations use Netlify for Git-based workflows, automated builds, and fast global hosting. It offers both free and paid plans with additional features for teams.

How to cancel Netlify

Cancel from the web dashboard

  • Log into your Netlify account and go to the Billing or Subscription section in the admin panel.
  • Paid-plan customers can terminate a paid subscription from the dashboard; do so at least one day before the billing-period end to prevent renewal.
  • Follow the on-screen prompts to confirm cancellation; keep any confirmation emails or screenshots for your records.

Alternate methods (support and postal)

  • If the dashboard option is unavailable, submit a support request via Netlify Help or the community forum.
  • For legal proof, you may send a registered letter to Netlify’s Legal Department (use the company address listed below).
  • Note: deleting Free or Starter teams often requires deleting the entire user account.

What happens when you cancel

Billing and renewal

Cancellation typically takes effect at the end of your current billing period; you retain paid access until that date. Netlify does not normally prorate or issue automatic refunds for unused time.

Access and content

After cancellation your account access and paid features end when the billing period expires. Sites on free-tier rules may remain publicly accessible according to Netlify’s hosting terms.

Will I get a refund?

Standard policy

Netlify’s Self‑Serve Subscription Agreement states that fees are non‑cancellable and non‑refundable, and paid fees are generally retained even after early termination.

Exceptions and how to request

  • Exceptions are possible at Netlify’s discretion; support has issued full refunds in some cases (for example, unexpected charges after trial expiration).
  • To request a refund, contact Netlify support via the official docs or community forum and provide billing details and evidence of the charge.
  • Official support channels: Netlify Docs and Netlify Community/Support.

Netlify plans and pricing

Pricing overview

Netlify does not publish localized AED pricing for the UAE on its site; the table below shows USD prices converted at a fixed rate of 1 USD = 3.6725 AED as referenced in verified data.

Notes on accuracy

Use the official Netlify site to confirm current USD prices and plan details before purchase or cancellation.

Plan Price (AED) Period Key features
Free AED0.00 Monthly Build and deploy free forever
Personal AED33.05 Monthly Everything in Free plus smart secret detection, 7-day analytics, priority email support, 1,000 credits/month
Pro AED73.45 per member Monthly Everything in Personal plus private org repos, shared env variables, 3+ concurrent builds, 5,000 credits/month

Your consumer rights in United Arab Emirates

Relevant consumer protections

UAE consumer protection law requires clear disclosure of cancellation and refund terms and promotes fair contractual practices. Consumers have rights to transparent terms and may be entitled to remedies if terms are unfair or unclear.

Practical steps for UAE residents

  • Keep copies of the subscription agreement, billing records, and communication with Netlify.
  • If you believe terms breach UAE consumer law, you may pursue a complaint with local consumer protection authorities and seek remedies under Federal Law No. (15) of 2020 on Consumer Protection.
  • Refer to Netlify’s official terms for their stated refund and cancellation rules: Netlify Terms.

Customer experiences

Positive feedback

Users often praise Netlify for ease of deployment, Git integration, developer workflows, and the free tier that works well for many projects.

Common highlights include fast CI/CD setups, templates, and simplicity for static sites and JAMstack projects.

Negative feedback

Some customers report slow or unsatisfactory customer support responses and account verification issues that can lead to temporary account blockages.

Others have described difficulties with cancellations or unexpected suspensions; resolution times vary and may require persistence with support.

Documentation checklist

What to prepare before cancelling

  • Account email, username, and team or organization name.
  • Billing invoices, payment method details, and subscription ID.
  • Screenshots or confirmation of the cancellation flow if you used the dashboard.
  • Support ticket references or registered-letter proof if you contact Legal or support by post.

Supporting evidence

  • Copy of the Self‑Serve Subscription Agreement or link to current terms.
  • Any communication with Netlify billing or support regarding charges or disputes.

Common mistakes

Missing the billing cutoff

A frequent error is cancelling after the billing cutoff, which results in an automatic renewal for the next period. Cancel at least one day before the billing period ends for paid plans to avoid unintended charges.

Deleting Free teams unintentionally

Some users delete a Free or Starter team expecting to preserve sites; however, Free/Starter team deletions may require deleting the entire account and can remove associated sites or settings.

Not documenting communications

Failing to keep written proof of support requests or registered letters can make dispute resolution harder. Save confirmation emails, ticket numbers, and delivery receipts.

Comparative recap

At-a-glance comparison

Feature Netlify Typical competitor
Ease of deployment Strong Git integration and CI/CD for static sites Similar Git-based flows; varies by provider
Support & billing Community support; paid plans include priority email; refunds not guaranteed Some vendors offer SLA-backed support or clearer refund policies
Pricing transparency Public USD pricing; AED shown here as conversion Some competitors publish localized pricing for UAE

How to choose

Compare required features (functions, builds, team access) and evaluate support responsiveness before committing. For UAE customers, confirm billing and refund terms meet local expectations.

After cancelling

When cancellation is complete

Keep records of your cancellation confirmation and monitor your billing statement to ensure no further charges appear after the billing period ends.

Useful official links

Address

Company mailing address

Netlify, 2325 3rd Street, Suite 296, San Francisco, CA 94107, United States.

Legal correspondence

For registered letters to Netlify’s Legal Department, use the company address above and keep mail tracking and delivery receipts as proof.

FAQ

To cancel your Netlify subscription from the web dashboard, log into your account, navigate to the Billing or Subscription section, and follow the prompts to confirm cancellation. Ensure you do this at least one day before your billing period ends to avoid renewal.

If you cannot access the dashboard, you can submit a support request via Netlify Help or the community forum. Alternatively, you can send a registered letter to Netlify’s Legal Department for cancellation.

After cancellation, your account access and paid features will end when your current billing period expires. However, sites under free-tier rules may remain publicly accessible according to Netlify’s hosting terms.

Netlify's standard policy states that fees are non-cancellable and non-refundable. However, exceptions may be made at their discretion, so you can contact support to inquire about a refund if you believe you qualify.

If you encounter unexpected charges after your trial expiration, you should contact Netlify support via their official docs or community forum, providing your billing details and evidence of the charge to request a review.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.