cancellation Placeit: Easy Method

What is Placeit

Overview

Placeit is an online SaaS platform for creating mockups, logos, and short videos using ready-made templates and an easy editor.

It targets users who need fast, template-driven design without specialist software or advanced design skills.

Primary uses

Common uses include product mockups, social media graphics, logos, and promotional videos for small businesses and creators.

Placeit provides a large template library and browser-based tools to speed up design workflows.

How to cancel Placeit

Cancel on the web (official method)

• Log in to your account at Placeit.
• Go to "My account" and click "Cancel my subscription" at the bottom-right of Account Information.
• Choose a cancellation reason and confirm the cancellation.
• Submit at least 1 business day before your next billing date to avoid the next charge.

See the official cancellation instructions: Cancel a Placeit subscription.

App Store / Google Play subscriptions

If you subscribed through the Apple App Store or Google Play, billing is handled by the store, not Placeit.

• Cancel these subscriptions inside your Apple ID or Google Play account settings.
• Placeit’s web cancellation page does not manage store-based subscriptions.

What happens when you cancel

Access and billing

Your subscription stays active until the end of the current billing cycle after cancellation.

If you want to avoid another charge, cancel at least 1 business day before the next billing date as stated in the Terms of Use.

Products, storage and account data

You retain access to customized products created during the active subscription for the remainder of the billing period.

Placeit notes that storage availability for items is not guaranteed after cancellation, so download or export important files before access ends.

Will I get a refund?

Refund policy overview

Refunds on Placeit are handled case-by-case and are not guaranteed for change of mind, accidental subscriptions, lack of expertise, or cancelling early.

Refunds may be considered for material changes to terms that adversely affect your rights or when required by applicable law.

How refunds are processed

• If a refund is granted, it is returned to the original payment method.
• Visa/MasterCard refunds typically take about 5 - 10 business days; PayPal refunds typically take 24 - 48 hours.

For details, refer to the official refund help article: Refunds for Placeit.

Placeit plans and pricing

Pricing table

How to confirm exact prices

Placeit displays current pricing during signup and in your account billing area.

For the most accurate and up-to-date pricing, check your local checkout or contact Placeit support via the official site.

Your consumer rights in United Arab Emirates

Legal context

Placeit's published policies do not explicitly reference an automatic 14‑day cooling-off period for UAE consumers.

UAE consumer protection law may provide rights or remedies; Placeit's terms state refunds are discretionary except where local law requires otherwise.

How to assert rights in UAE

• Gather your order details, receipts, and correspondence before contacting Placeit support.
• If Placeit declines a refund and you believe UAE law supports your claim, contact local consumer protection authorities or a legal advisor for guidance.

Customer experiences

Positive feedback

Users praise Placeit for speeding up design workflows and providing an easy, template-driven experience.

Many reviewers note mockup and template libraries save time and are straightforward for non-designers.

Negative feedback

Common complaints include confusion over billing (monthly vs annual), unexpected auto-renewals, and difficulties obtaining refunds.

Some users report search limitations, inconsistencies in mockup appearance, and slow or unsatisfactory customer support responses.

Documentation checklist

What to prepare before contacting support

• Account email and username used for Placeit.
• Order or subscription confirmation emails and transaction IDs.
• Screenshots of billing charges, subscription page, and cancellation attempts.
• A clear statement of desired outcome (refund, cancellation confirmation, or data request).

How to submit evidence

• Use Placeit's support channels through the official help center or the contact form in your account.
• Keep copies of all replies and timestamps for escalation or for local consumer authority complaints.

Common mistakes

Timing and billing errors

Waiting until the billing date may result in another charge; cancel at least 1 business day before the next billing date.

Also confirm whether your subscription was purchased via the web or through an app store to avoid cancelling the wrong account.

Expectations about refunds and access

Assuming an automatic refund after cancellation is a common mistake; refunds are discretionary and limited by Placeit's policy and applicable law.

Failing to download or export created files before access ends can result in loss of stored items - save important assets immediately after cancelling.

Comparative recap

Quick feature comparison

Notes on choosing a provider

Compare trial options, refund policies, and billing terms before subscribing to avoid surprises.

Check whether subscriptions are handled directly or through app stores, because that affects how you cancel and get refunds.

After cancelling

Immediate next steps

• Download/export any designs or assets you need before access ends.
• Save your cancellation confirmation and any support correspondence.

Useful official links

Cancellation help: How can I cancel my subscription?

Refunds help: Refunds for Placeit

Address

Corporate mailing address

PO Box 16122 Collins Street West Melbourne, Victoria 8007 Australia.

Mailing tips

If you need to send written correspondence, include your account email, subscription details, and a clear request to help speed processing.

For most account issues, use Placeit’s online support channels first, as they handle billing and refunds more quickly than postal mail.