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Cancel POLYCAM
in 30 seconds only!
Cancellation service #1 in UAE
Calculated on 5.6K reviews

I hereby notify you of my decision to terminate the contract relating to the Polycam service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Polycam: Easy Method
What is Polycam
Overview
Polycam is a mobile and web service that creates 3D scans and models using smartphone cameras, LiDAR, and photogrammetry. It offers tools for capture, editing, cloud sync, and sharing for professionals and hobbyists.
Key features
Features include LiDAR-enabled capture, photogrammetry modes, cloud storage, export options, and multi-platform apps for iOS, Android, and web. Subscriptions unlock advanced exports and cloud functionality.
How to cancel Polycam
Cancel on App Store (iOS)
- Open the Settings app → tap your name → Subscriptions → select Polycam → tap "Cancel Subscription".
- Subscription remains active until the end of the current billing period; canceling does not refund past payments.
- See Apple-specific guidance: Polycam help - Cancel on Apple.
Cancel on Google Play (Android)
- Open Google Play Store → tap your profile icon → Payments & Subscriptions → Subscriptions → select Polycam → tap "Cancel Subscription".
- The subscription stays active until the end of the current paid period; past charges are not refunded by canceling.
- See Google-specific guidance: Polycam help - Cancel on Google Play.
Cancel via Web (Polycam account)
- Sign in to your Polycam account and go to Billing or Manage subscription (Stripe-managed) to stop automatic renewal.
- Cancellations stop future payments but access continues until the end of the paid period.
- Manage web subscriptions: Polycam help - Web subscriptions.
Cancel by email or postal mail
- Accepted methods also include email to legal@polycam.ai or postal mail to the company address; email or in‑app cancellation is preferred for speed.
- If using email, include account email, subscription ID, and a clear request to cancel automatic renewal.
What happens when you cancel
Access after cancellation
When you cancel, your paid access typically continues until the end of the current billing period. You retain features and cloud access until that expiry date.
Automatic renewal and billing
Cancelling stops future automatic renewals. You will not receive new charges after the current paid period ends, but canceling does not retroactively remove prior charges.
Data and account retention
Your account and uploaded scans generally remain available according to Polycam's retention policies while you still have access. Export or download important assets before your access ends.
Will I get a refund?
Web (direct subscriptions)
Polycam states that subscription payments made directly via the web are non-refundable, including unused portions or cancellations during an active period.
See official policy: Polycam help - Refunds (web).
App Store and Google Play purchases
Refunds for App Store subscriptions must be requested directly through Apple; Polycam cannot issue refunds for iOS-billed purchases.
Similarly, Google Play refunds must be requested through Google Play support; Polycam cannot initiate refunds for Play-billed purchases.
Official guidance: Polycam help - Requesting refunds.
Exceptions and dispute options
- If you believe an automatic charge occurred despite timely cancellation, collect evidence and contact support as soon as possible.
- Consumers in the UAE may have additional rights under local law; see the consumer rights section below for next steps.
Polycam plans and pricing
Pricing availability
Public, verified pricing details were not available in the source data for this guide.
For current plan names, features, and regional pricing, contact Polycam or check the official site.
How to get pricing
Visit the official website or contact support for up-to-date pricing and any UAE-specific offers or taxes.
| Plan | Price | Notes |
|---|---|---|
| Contact for pricing | Contact for pricing | Please visit the official site or contact support for current regional pricing and billing terms. |
Your consumer rights in United Arab Emirates
UAE consumer protection overview
The UAE Consumer Protection Law requires clear information on cancellation and refund policies and mandates fair treatment of consumers. Digital services may be subject to cooling-off rights in some circumstances.
Polycam's "no-refund" statement for web payments may not override local statutory rights under UAE law.
How to act if you face an issue
If you experience unfair billing or denied refunds that conflict with UAE law, you can file a complaint with the relevant UAE authority (e.g., Ministry of Economy or local Consumer Protection Department).
Retain all evidence - receipts, screenshots, emails - before filing an official complaint to support your case.
Customer experiences
Positive feedback
Many users praise Polycam for fast, intuitive 3D capture, especially on LiDAR-equipped devices, and for an easy-to-use interface across platforms.
Users also appreciate cloud syncing and export capabilities for field-to-office workflows.
Reported problems
Some customers report billing and cancellation issues, including difficulty obtaining refunds, duplicate charges, or trouble with support responsiveness.
These negative reports highlight the importance of saving receipts and confirming cancellations directly through the platform used to purchase the subscription.
Documentation checklist
What to save
- Order receipts and transaction IDs (App Store, Google Play, or Stripe receipts).
- Screenshots of subscription status, billing history, and cancellation confirmation.
- All emails or messages exchanged with Polycam support, and timestamps of actions taken.
How to prepare evidence
- Compile items in PDF or zipped folder for attachments when contacting support or filing complaints.
- Include a short timeline of events and clearly state the requested remedy (refund, reversal, or cancellation confirmation).
Common mistakes
Failing to cancel in the correct place
Example: Cancelling in the Polycam app but forgetting to cancel the purchase in the App Store or Google Play. Always cancel through the original billing provider.
Verify cancellation by checking the subscription page in the store where you purchased.
Not keeping proof of cancellation or payment
Example: Relying on verbal confirmation or failing to save screenshots of the cancelled subscription page. Without evidence, disputes are harder to resolve.
Always save confirmations, receipts, and timestamps immediately after cancelling.
Comparative recapQuick comparison
The table below summarizes cancellation points, who handles refunds, and access after canceling for each method.
How to choose which method to use
Cancel via the original billing channel for fastest results. Use email if you need a written record with Polycam directly.
| Method | How to cancel | Who handles refunds | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Settings → Subscriptions → Polycam → Cancel | Apple (request through Apple support) | Active until end of current billing period |
| Google Play (Android) | Play Store → Payments & Subscriptions → Subscriptions → Polycam → Cancel | Google Play (request through Google support) | Active until end of current billing period |
| Web (Polycam / Stripe) | Manage subscription in your Polycam account Billing/Manage page | Polycam/Stripe - web purchases are typically non-refundable | Access until paid period expires |
| Email or Postal | Email legal@polycam.ai or send postal notice to company address | Polycam (for account actions; refunds subject to policy) | Depends on confirmation and paid period |
After cancelling
Confirming cancellation
Check your subscription status in the original store (App Store, Google Play) or the Polycam Billing page to confirm cancellation.
Save any confirmation emails or screenshots showing the subscription is set to expire and will not renew.
Escalation and helpful links
- Polycam help center: https://learn.poly.cam
- Official website for account and support: https://poly.cam/
- Email for legal or billing notices: legal@polycam.ai
Address
Mailing address
548 Market St. PMB 76949, San Francisco, CA 94104.
Other contact details
For cancellations and legal notices, email: legal@polycam.ai.
For in-app or store-based purchases, manage subscriptions via the App Store, Google Play, or your Polycam account as described above.