Postclic premium unlimited: promotional offer at AED 3.83 for 48h, then AED 208.25 per month without commitment
Cancellation service #1 in UAE
cancellation Scite: Easy Method
What is Scite
Overview
Scite is a SaaS research platform that uses citation analysis and AI to help researchers see how academic papers are cited (supporting, contrasting, or mentioning).
The service provides smart citations, reference checking, and integrations with reference managers to support literature review and research workflows.
Primary features
Key capabilities include Smart Citations, reference checking, searchable citation contexts, and dashboards for tracking citation evidence.
Scite integrates with tools like Zotero and Mendeley and offers both free and paid subscription tiers for expanded usage and assistant features.
How to cancel Scite
Cancel on the Web (Scite website)
- Sign in to your Scite account at https://scite.ai/subscription.
- Open the Subscription or Account page and select "Cancel Plan".
- Confirm cancellation to stop future renewals; your access remains until the end of the current paid month.
- Cancel at least 30 days before the next billing cycle to avoid being charged for the following month.
Cancel via Apple App Store or Google Play
- If purchased through Apple, cancel in your device Settings → Apple ID → Subscriptions; Apple manages renewals and refunds.
- If purchased through Google Play, open the Google Play Store → Profile → Payments & subscriptions → Subscriptions and cancel there; Google handles refunds.
- Always check which store processed your payment before attempting cancellation.
What happens when you cancel
Access after cancellation
After cancelling a web subscription, you retain paid access until the end of the current billing month.
No immediate loss of features occurs until the paid period expires.
Renewal and billing
Cancellation stops future renewals; however, you must cancel within the stated window (at least 30 days before renewal) to avoid another charge.
Purchases through Apple or Google renew and are managed by those stores, not Scite.
Account data and content
Your account, saved references, and settings typically remain accessible under your free account tier unless you request deletion.
Contact Scite support if you need data export or account removal after cancellation.
Will I get a refund?
Web (Scite site) refunds
Scite's Terms of Service state that fees paid on the website are non-refundable.
This is the default policy for web purchases; refunds are rare except where required by law.
App Store and Google Play refunds
- Apple handles refunds for subscriptions purchased via the App Store; request refunds through Apple's "report a problem" system.
- Google handles refunds for subscriptions purchased via Google Play; request refunds through Google Play's refund process.
- Users report some refund requests being denied even when cancellation was prompt; Scite generally maintains a no-refund stance for direct sales.
Scite plans and pricing
Pricing table
| Plan | Price (AED) | Period | Features |
|---|---|---|---|
| Personal Monthly | AED 22.00 (approx.) | Monthly | Unlimited Assistant chats, unlimited search usage, Reference Check, Custom Dashboards (USD $6/month) |
| Personal Annual | AED 264.00 (approx.) | Annual | All features included, billed annually (USD $72/year, equivalent to $6/month) |
| Higher Monthly Tier | AED 73.40 (approx.) | Monthly | Higher-tier features (reported as USD $20/month by some sources) |
Pricing notes
Displayed AED prices are estimates converted from USD (approx. USD 1 ≈ AED 3.67) and may differ in regional App Stores.
For accurate billing in the UAE, check your App Store/Google Play listing or contact Scite support via https://scite.ai/.
Your consumer rights in United Arab Emirates
Key rights under UAE law
UAE consumer protection law requires clear information about cancellation and refund policies before purchase and fair treatment of consumers.
For digital subscriptions, refunds or a cooling-off period may apply if the service is misrepresented or defective.
How to seek remedies
- Try resolving directly with Scite support first (provide proof of purchase and account details).
- If unresolved, file a complaint with the UAE Consumer Protection Department under the Ministry of Economy.
- Visit the Ministry of Economy for guidance: https://www.moe.gov.ae/.
Customer experiences
Positive feedback
Many users praise Scite for research utility, quality materials, and citation metrics that support academic workflows.
Capterra reviews note value in Smart Citations, reference organization, search efficiency, and integrations with Zotero and Mendeley.
Common complaints
Negative reviews frequently mention billing and cancellation difficulties, unexpected recurring charges, and denied refund requests.
Other users report issues with citation accuracy, broken BibTeX exports, and user experience shortcomings.
Documentation checklist
What to prepare before contacting support
- Account email and username used with Scite.
- Proof of purchase: receipt, invoice, or billing statement showing the charge.
- Subscription start date and last billed date.
- Screenshot of your subscription page or cancellation confirmation, if available.
- Indicate purchase channel: Scite website, Apple App Store, or Google Play.
How to submit evidence
- Attach clear screenshots or PDFs to your support message.
- Include order IDs or transaction IDs from Apple or Google receipts when applicable.
- Keep correspondence threads and confirmation emails for reference when filing complaints.
Common mistakes
Missing the cancellation window
Many users are charged again because they cancel too close to the renewal date or after the 30-day window stated for Scite web subscriptions.
Always check the billing date and cancel early to prevent another month's charge.
Cancelling via the wrong platform
Attempting to cancel on Scite's website when the purchase was made via Apple or Google will not stop store-managed renewals.
Confirm the original purchase channel (receipt will show Apple/Google) and cancel through that channel to fully stop renewals.
Comparative recap
Quick comparison
| Method | Where to cancel | Who handles refunds | Key note |
|---|---|---|---|
| Web (scite.ai) | scite.ai/subscription | Scite (non-refundable policy) | Cancel at least 30 days before renewal; access until period end. |
| Apple App Store | Apple ID → Subscriptions (device settings) | Apple (request via "report a problem") | Apple manages billing and refunds; cancel in Apple settings. |
| Google Play | Google Play Store → Subscriptions | Google (request via Play Store refund process) | Google manages billing and refunds; cancel in Play Store. |
Takeaway
Identify the platform that processed payment first, then follow that platform's cancellation and refund procedures.
Keep receipts and cancellation confirmations to support any dispute or complaint.
After cancelling
What to check next
- Confirm you received a cancellation confirmation email or on-screen message.
- Monitor your payment method for future charges over the next billing cycle.
- Export any needed data or references before your paid access ends.
Support and official links
Scite subscription management: https://scite.ai/subscription
Official Scite homepage for contact and support: https://scite.ai/
UAE Consumer Protection (Ministry of Economy): https://www.moe.gov.ae/
Address
Company address
Scite, LLC, a Research Solutions Company
10624 S. Eastern Ave., Ste. A‑614 Henderson, NV 89052, USA
Local complaints office (UAE)
For unresolved disputes in the UAE, contact the Consumer Protection Department under the Ministry of Economy.
Visit the Ministry of Economy for filing procedures and guidance: https://www.moe.gov.ae/.
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Ahmed Al Qassimi
Postclic editor · 3 years experience
Editor at Postclic for 3 years, I turn complex registered electronic mail procedures into clear, actionable English.