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Cancellation service #1 in United Arab Emirates
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Signnow service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Signnow: Easy Method
What is SignNow
Overview
SignNow is a cloud-based e-signature and document management service that lets individuals and teams sign, send, and store documents online.
Core use cases
Common uses include signing contracts, sending signature requests, using templates, and integrating e-signatures into workflows and mobile apps.
How to cancel SignNow
Cancel via web (self-serve)
- Log in to your SignNow account at signnow.com.
- Go to Account or Billing settings and choose the option to cancel auto-renewal or subscription.
- Cancellation takes effect at the end of your current paid or trial period; access continues until that date.
Cancel via App Store / Google Play / Support
- Apple App Store subscriptions must be canceled in your Apple account (SignNow cannot cancel App Store purchases).
- Google Play subscriptions must be canceled through Google Play (SignNow cannot cancel Google Play purchases).
- You can also request cancellation by emailing support@signnow.com or calling SignNow support at 1-800-831-2050.
What happens when you cancel
Access after cancellation
If you cancel auto-renewal, your SignNow access continues until the end of the paid billing period or trial.
Data and account state
After access ends, you lose paid features. Your account and stored documents typically remain under the terms in SignNow’s policies; export important documents before the end date if needed.
Will I get a refund?
SignNow refund policy (self-serve)
- Self-serve subscribers may request a refund within 30 days of the first payment by contacting SignNow support. A granted refund ends access to paid features.
Exceptions and platform purchases
- No refunds are issued for transactions older than 30 days, for significant usage, or for purchases made via the Sales Team, App Store, Google Play, or third-party marketplaces.
- SignNow cannot process refunds for App Store or Google Play subscriptions; those must be handled through Apple or Google.
SignNow plans and pricing
UAE App Store prices (iOS in-app)
The following prices are the UAE App Store in-app purchase prices for SignNow plans and trials as listed in official store listings.
Notes on pricing
These figures reflect in-app pricing in AED on iOS. For website (USD) pricing and team plans, consult signnow.com.
| Plan | Price (AED) | Period | Notes |
|---|---|---|---|
| signNow Business Monthly (via App Store) | AED 79.99 | Monthly | Access Business features via iOS |
| signNow Business Annual (via App Store) | AED 399.99 | Annual | Billed annually via iOS |
| signNow Premium (via App Store) | AED 89.99 | In-app (varies) | Premium features via iOS |
| Business Premium (free trial) (via App Store) | AED 119.99 (trial) | Trial | Trial offer via iOS |
| Business Premium (free trial) (higher tier) (via App Store) | AED 699.99 (trial) | Trial | Higher-tier trial via iOS |
Your consumer rights in United Arab Emirates
SignNow policy vs. UAE law
SignNow’s published refund policy limits refunds to 30 days for self-serve purchases and disclaims refunds for platform purchases and many other cases.
UAE consumer protection guidance
- UAE consumer protection and e-commerce rules may provide additional rights; SignNow does not explicitly reference a 14-day cooling-off period in its policy.
- For official UAE guidance on consumer rights, see the UAE government portal: UAE Consumer Protection.
Customer experiences
Positive feedback
Users commonly praise SignNow for ease of use, mobile convenience, fast workflows, and good value compared with some competitors.
Negative feedback
Reported issues include variable support quality, API problems, and disputes about billing - especially unexpected invite or overage charges and unclear trial limits.
Documentation checklist
What to include in a cancellation request
- Account email and full name associated with the SignNow account.
- Invoice number or transaction ID and date of purchase.
- Subscription type (web, App Store, Google Play) and device used.
- Brief reason for cancellation and any supporting screenshots or receipts.
Where to send documents
- Email support@signnow.com for web/self-serve cancellations and refund requests.
- Use Apple or Google account pages for in-app subscriptions purchased through those stores.
Common mistakes
Expecting SignNow to cancel App Store or Google Play subscriptions
Many users assume contacting SignNow will stop iOS/Android billing. App Store and Google Play subscriptions must be canceled in those stores; SignNow cannot stop platform billing.
Assuming all cancellations include refunds
Users sometimes expect refunds after canceling. SignNow only offers refunds within 30 days for qualifying self-serve purchases and excludes many scenarios.
Comparative recap
Quick vendor comparison
The table below summarizes key practical differences and commonly reported perceptions for SignNow and a typical major competitor.
| Product | Ease of use | Pricing (general) | Cancellation method | Refund policy (typical) |
|---|---|---|---|---|
| SignNow | User-friendly interface; strong mobile workflows (per reviews) | Competitive; UAE App Store prices available (see above) | Web/account settings or contact support; App Store/Google Play via respective stores | Refunds possible within 30 days for self-serve; many exceptions |
| DocuSign (example competitor) | Widely used; enterprise features and integrations | Often perceived as higher-priced by some customers | Typically via account settings or sales representative | Refunds and terms vary; enterprise contracts often handled case-by-case |
After cancelling
Export important documents
Before your paid access ends, download signed documents, templates, and audit trails you may need later.
Useful links and next steps
- SignNow refund policy: SignNow Refund Policy.
- SignNow Terms of Service: SignNow Terms.
- How to manage Apple subscriptions: Apple - Manage Subscriptions.
- How to manage Google Play subscriptions: Google Play - Manage Subscriptions.
- UAE consumer protection guidance: UAE Consumer Protection.
Address
Company headquarters
1371 Beacon Street Suite 301, Brookline, Massachusetts, United States.
Support contacts
- Email: support@signnow.com
- Phone (US toll-free listed by SignNow): 1-800-831-2050
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.