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Cancellation service #1 in Canada
Spreeder is a speed‑reading app and web service that offers timed reading exercises, text import, and subscription plans for access to premium features. It is sold through multiple channels including in‑app purchases on mobile platforms and direct purchases on spreeder.com.
If you cancel a subscription billed through Apple or Google, the store typically stops future renewals immediately but your paid access often continues until the end of the current billing period. For web purchases, Spreeder’s public materials do not clearly state whether cancellation is immediate or at period end - ask their support to confirm. Data retention and account deletion policies are not documented publicly; if you need your data exported or removed, request that explicitly when you cancel and keep any confirmation.
Spreeder states that it offers a full refund up to 365 days after purchase for customers who are not satisfied, provided you contact their helpdesk. There is no explicit mention on their site of statutory cooling‑off periods (for example, typical 14‑day rights under some consumer protection rules), and in‑app purchases through Apple or Google may need to be handled through those stores’ refund processes. If you purchased via the App Store or Google Play, you may need to request a refund from Apple or Google in addition to cancelling. For web purchases, contact Spreeder support and, if necessary, provide proof of purchase and a clear refund request; sending registered mail provides formal proof of receipt.
| Plan | Price | Period | Features |
|---|---|---|---|
| Spreeder VIP (iOS In-App Purchase) | US$9.99 (approx. C$13 - 14) | One-time / Subscription (likely monthly) | VIP access via in-app purchase |
| Monthly Subscription | US$9.99/month | Monthly | Full access via subscription |
| Annual Subscription | US$69.99/year | Annual | Full access via annual subscription |
| Lifetime License (third-party review) | US$37 (one-time) | Lifetime | One-time lifetime access |
Canadian federal and provincial consumer protection laws can provide cooling‑off periods or mandatory refund rights for certain online purchases and subscription agreements; specifics vary by province and by how the purchase was made. Spreeder’s published 365‑day full refund commitment exceeds typical statutory minima, but their public pages do not mention provincial 14‑day rights explicitly. If you have trouble obtaining cancellation or a promised refund, you can escalate to your bank/card issuer (chargeback) or file a complaint with your provincial consumer protection office. For in‑app purchases, Apple and Google have their own refund procedures that may apply.
Public reviews are limited. There is a single 1‑star Trustpilot review reporting that a “lifetime” purchase later became nonfunctional after a product change and that support requests were ignored. No positive Trustpilot reviews were found. The lack of widely documented cancellation instructions on Spreeder’s site has been noted by users and suggests that some customers rely on store platforms or direct contact with support to manage cancellations.
Common errors include attempting to cancel the app within the app expecting the store to stop billing (many platform purchases require cancellation through Apple/Google), not keeping proof of purchase or confirmation emails, assuming “lifetime” purchases are evergreen without checking for product changes, and failing to request written confirmation of cancellation. Another frequent issue is not sending cancellation requests to the correct channel - App Store and Google Play subscriptions are controlled by those stores, while web purchases require contacting Spreeder directly.
| Method | Refund | Difficulty |
|---|---|---|
| App Store (iOS) | Refunds handled by Apple; cancellation via Apple stops renewals. Details depend on Apple review. | Low |
| Google Play (Android) | Refunds handled by Google Play; cancellation via Google Play stops renewals. Subject to Google policy. | Low |
| Web purchase (spreeder.com) | Spreeder advertises a 365‑day full refund if you contact their helpdesk; documentation of process is limited. | Medium |
| Registered mail to company address | Same refund route as web purchases; provides formal proof and may help disputes. | Medium - High |
After you cancel, keep all confirmation messages and monitor your payment method for any unexpected charges. If you requested a refund and do not receive it within the timeframe promised, follow up with Spreeder support and provide your documentation checklist. For in‑app purchases, also check Apple or Google refund status. If the company does not respond, consider contacting your card issuer for a dispute or your provincial consumer protection agency. Helpful links: Spreeder help: spreeder.com/help, and user reviews: Trustpilot - Spreeder.
For formal cancellation notices, use registered mail (raccomandata A/R) to ensure proof of delivery and formal cancellation:
eReflect Inc, 3651 Lindell Rd. Suite D1104, Las Vegas, NV 89103, United States
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Written by Jacob Bouchard
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.