Cancel SPRINT online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Sprint service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Sprint: Step-by-Step Guide
What is Sprint
Overview
Sprint is a UAE-based subscription SaaS product for project and sprint management designed for Scrum teams. It provides tools for planning, executing, tracking sprints, and managing backlog items.
Who uses it
Typical users include Scrum Masters, Product Owners, and development teams seeking an organized sprint workflow and bulk SMS bundles for notifications and campaign needs.
How to cancel Sprint
Preferred cancellation methods
- Use the account portal to cancel from your subscription or billing settings for the fastest self-service option.
- Contact Sprint support via the official website contact channel for confirmation and any account-specific processes: Sprint official site.
- Where available, you may follow up by phone or postal mail as listed on the official contact page for written confirmation.
Step-by-step cancellation guide
- Log in to your Sprint account with the registered email and password.
- Navigate to Account > Subscription or Billing to view active plans.
- Select the subscription or bulk bundle you want to cancel and choose "Cancel subscription" or the equivalent option.
- Follow on-screen prompts to confirm cancellation and request final invoice or data export.
- If you cannot cancel online, open a support request via the official contact form and include your account ID and purchase proof.
What happens when you cancel
Access after cancellation
Access commonly continues until the end of the current paid billing period unless you request immediate termination. Check your account confirmation to see the effective cancellation date.
Data and account retention
Sprint may retain your account data for a limited retention period to support recovery, billing, or compliance. Export important data (projects, reports, and SMS logs) before the cancellation date.
Will I get a refund?
Standard refund policy
Sprint’s typical approach for subscription services is no pro‑rata refunds for time already used. Refund availability depends on the terms agreed at purchase and the billing cycle at cancellation.
Exceptions and how to request
- Exceptions may apply for service faults, billing errors, or where UAE consumer law requires a remedy.
- To request a refund, file a support ticket through the official site and attach proof of payment and a clear explanation.
- If Sprint does not resolve a legitimate refund request, you may escalate to UAE consumer protection authorities: UAE Consumer Protection.
Sprint plans and pricing
Available plans
The following bulk SMS bundle prices are offered by Sprint in the UAE. These items reflect the provider’s bundle pricing and durations; verify on purchase.
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| Basic 10,000 SMS | AED1000 | 3 months | 10,000 SMS messages |
| Basic+ 25,000 SMS | AED2000 | 6 months | 25,000 SMS messages |
| Advance 50,000 SMS | AED3500 | 6 months | 50,000 SMS messages |
| Advance+ 100,000 SMS | AED6000 | 1 year | 100,000 SMS messages |
| Pro 200,000 SMS | AED11,500 | 1 year | 200,000 SMS messages |
| Enterprise 300,000 SMS | AED16,500 | Lifetime | 300,000 SMS messages |
| Enterprise+ 500,000 SMS | AED26,250 | Lifetime | 500,000 SMS messages |
Your consumer rights in United Arab Emirates
Key UAE consumer protections
UAE law protects consumers against unfair commercial practices, misleading information, and defective services. Sellers must provide clear contract terms and remedies for non‑conforming services.
How to enforce your rights
- Keep invoices, contracts, and communication records when seeking refunds or disputes.
- If Sprint does not resolve an issue, file a complaint with the UAE Consumer Protection portal: consumer.gov.ae.
- For legal guidance or escalation, refer to the Ministry of Economy consumer pages: Ministry of Economy.
Customer experiences
Positive feedback
Many users praise Sprint for straightforward sprint planning features and competitive bulk SMS bundle pricing for business notifications.
Common concerns
Some customers report delays in support response and occasional billing or bundle activation clarifications. Confirm terms and support SLA at purchase to reduce surprises.
Documentation checklist
What to gather before cancelling
- Account ID or username and registered email.
- Invoice(s) or receipt showing payment for the subscription or SMS bundles.
- Any signed contract, terms of service, or purchase order referencing the plan.
What to include in your cancellation request
- Clear statement to cancel with the effective date requested.
- Preferred contact method and request for written confirmation.
- Attach proof of payment and screenshots if billing errors occurred.
Common mistakes
Failing to export data
Do not assume data will remain available after cancellation. Users often lose project data, reports, or SMS logs because they didn’t export before the account was closed.
Missing contract clauses
Another common mistake is not reviewing auto‑renewal or refund clauses. Check billing cycles and auto‑renew settings to avoid unintended charges.
Comparative recap
Quick comparison summary
The table below summarizes Sprint’s main bulk SMS plans, duration, and pricing to help compare at a glance.
Plan comparison table
| Plan | Price (AED) | Period | SMS Quantity |
|---|---|---|---|
| Basic 10,000 SMS | 1000 | 3 months | 10,000 |
| Basic+ 25,000 SMS | 2000 | 6 months | 25,000 |
| Advance 50,000 SMS | 3500 | 6 months | 50,000 |
| Advance+ 100,000 SMS | 6000 | 1 year | 100,000 |
| Pro 200,000 SMS | 11,500 | 1 year | 200,000 |
| Enterprise 300,000 SMS | 16,500 | Lifetime | 300,000 |
| Enterprise+ 500,000 SMS | 26,250 | Lifetime | 500,000 |
After cancelling
Immediate next steps
- Save the cancellation confirmation and final invoice from Sprint for your records.
- Export any remaining project data, reports, contact lists, and SMS logs before loss of access.
Helpful links and escalation
- Sprint official site and contact: https://sprintmarketing.ae/
- UAE Consumer Protection portal: https://consumer.gov.ae/en/
- Ministry of Economy (consumer guidance): https://www.economy.gov.ae/en
Address
Postal address
P.O.Box 115808, Dubai, United Arab Emirates.
How to use the address
If you send a postal cancellation or formal notice, include your account ID, contact email, and copies of invoices. Request a written acknowledgment and retain proof of postage.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.