cancellation Storyboard That: Easy Method

What is Storyboard That

Overview

Storyboard That is a web-based platform for creating storyboards and visual narratives using drag-and-drop templates, characters, and props.

It is used by educators, businesses, and individuals to produce visuals for lessons, presentations, and storytelling projects.

Core uses

Users build scenes, arrange panels, and export storyboards in multiple formats for print or digital use.

Subscriptions unlock features such as unlimited storyboards, layouts, and removal of watermarks depending on the plan.

How to cancel Storyboard That

Cancel via the website (recommended)

• Log in at Storyboard That.
• Go to Settings or Account Status, then find Manage Subscription or Additional Options.
• Click the Cancel button and follow any on-screen prompts to confirm cancellation.

Cancel via mobile app platforms

• App Store (iOS): Cancel subscriptions in your Apple ID account settings (Subscriptions > Manage > Cancel).
• Google Play (Android): Cancel subscriptions in Google Play > Payments & subscriptions > Subscriptions > Manage > Cancel.
• Storyboard That’s Help Center does not provide platform-specific cancellation documentation; use Apple/Google support for platform refunds and management.

What happens when you cancel

Access and service period

After cancellation you typically retain access to paid features until the end of the current billing period.

Cancellation prevents future automatic renewals; it does not always remove past billing charges.

Data and account content

Your account and created storyboards generally remain associated with your account after cancellation.

It is a good practice to export or back up any important work before or shortly after cancelling.

Will I get a refund?

Refunds for web purchases

Storyboard That offers a 30-day money-back guarantee for web purchases if you are not satisfied.

If you request a refund within 14 days of the charge and have not used the service, they will refund the last payment.

Platform purchases and exceptions

Purchases made through the App Store or Google Play must follow Apple’s or Google’s refund policies.

Storyboard That’s Help Center does not explicitly document App Store/Google Play refunds; contact the platform to request those refunds.

Storyboard That plans and pricing

Summary

Official pricing is listed in US dollars only; no UAE-specific AED pricing is available publicly.

Prices below reflect the documented US pricing and notes from Storyboard That.

Your consumer rights in United Arab Emirates

14-day statutory withdrawal

Under UAE consumer rules, buyers of distance contracts generally have a 14-day right to withdraw from digital service contracts if the service has not been fully consumed.

This statutory right applies to many online and distance purchases, subject to exceptions for fully performed digital services.

How Storyboard That’s policy compares

Storyboard That’s 30-day money-back guarantee and the 14-day unused refund option are at least as favorable as UAE statutory rights.

If you cancel within 14 days and have not used the service, you are eligible for a refund under Storyboard That’s stated policy.

Customer experiences

Positive feedback

Users praise the drag-and-drop interface and ease of building storyboards quickly, as noted in UAE review summaries.

Capterra lists a strong overall rating (4.3/5) with high marks for ease of use and customer service.

Negative feedback

Some users find the platform costly for classroom deployment and report limitations after assignment use or LMS integration issues.

Art style and certain visual assets are criticized as dated by some reviewers seeking a modern aesthetic.

Documentation checklist

Before cancelling

• Record the account email and username used to subscribe.
• Locate the last receipt or invoice date and amount for the charge.
• Export or save any important storyboards or projects you will need later.

For refund requests

• Prepare the payment receipt or transaction ID and date of charge.
• Document usage status - whether the service was used - especially for 14‑day unused claims.
• Include screenshots of account subscription settings if needed for support correspondence.

Common mistakes

Cancelling in the wrong place

Users often try to cancel inside the app but their subscription was billed through Apple or Google; this leaves the subscription active.

Always check whether the original purchase was made on the web or via an app store before cancelling.

Expecting immediate or prorated refunds

Some customers expect prorated refunds after mid-cycle cancellation; Storyboard That typically allows access until period end and offers refunds per its 30- and 14-day policies.

If you need a refund outside those policies, contact support with documentation - refunds outside stated windows are handled case-by-case.

Comparative recap

Quick comparison

The table below summarizes cancellation and refund handling across purchase channels.

After cancelling

What to do immediately

• Export or download any storyboards, images, or project files you want to keep.
• Save copies of receipts and the cancellation confirmation for your records.

Where to get help

• Official FAQ and help: Storyboard That Help & FAQs
• Refund-specific guidance: Refund last charge
• Log in to Storyboard That to manage your account directly.

Address

Company address

Clever Prototypes, LLC (DBA Storyboard That)

P.O. Box 920504 Needham, MA 02492

Mailing and legal

Use the mailing address above for postal correspondence; for account or billing issues use the online help links provided.

Keep documentation of any correspondence and receipts when requesting refunds or disputing charges.