Suno Ai

Cancel SUNO AI online

When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for €2.00 with a mandatory first month at €49.00, then subsequently €49.00/month with no commitment.

United Arab Emirates

Cancellation service #1 in United Arab Emirates

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Termination letter drafted by a specialized lawyer
Sender
Suno Ai
17 Dunster Street, Floor 4
02138 Cambridge United States
support@suno.com
Subject: Cancellation of Suno Ai contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Suno Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Suno Ai
17 Dunster Street, Floor 4
02138 Cambridge , United States
support@suno.com
REF/2025GRHS4

cancellation Suno Ai: Easy Method

What is Suno AI

Overview

Suno AI is a subscription-based platform that uses generative artificial intelligence to create, edit, and enhance music and audio content.

The service offers tiered subscriptions and one-time credit packs for access to advanced generation features and higher usage limits.

Who uses it

Creators, producers, and hobbyists use Suno AI to generate melodies, lyrics, stems, and mixes quickly with AI assistance.

It is available via the web and through in-app purchases on mobile app stores for convenience and portability.

How to cancel Suno AI

Cancel online (recommended)

Canceling online is the fastest method and is handled from your account page at Suno.

  • Sign in at https://suno.com/account.
  • Locate "Cancel Subscription" or subscription settings and follow the on-screen steps to cancel.
  • Confirm cancellation and keep any confirmation email or screenshot for your records.

Cancel via app stores or support

If you purchased through the Apple App Store or Google Play, you must cancel through that store.

  • Apple App Store: manage and cancel subscriptions in your Apple ID subscriptions.
  • Google Play: cancel subscriptions in the Google Play subscriptions section of your account.
  • If needed, contact Suno support via the official help center: Suno Help.

What happens when you cancel

Access after cancellation

After cancellation you generally retain paid access until the end of the current billing period or the end of the purchased term.

One-time credit packs remain available in your account until they are used according to Suno’s terms.

Renewal and billing

Auto-renewal stops at the end of the current billing period; you will not be charged for future periods after cancellation.

If you cancelled through an app store, future charges are handled by that store’s billing system, not Suno’s web billing.

Data and account retention

Your account, creations, and any unused credits may remain associated with your account; review Suno’s help pages for retention specifics.

To remove account data, follow data deletion steps in the Suno help center or contact support for assistance.

Will I get a refund?

General refund policy

Refund eligibility depends on where you purchased the subscription or credits and the applicable store policies.

Web purchases and in-app purchases may have different refund rules; check the original purchase channel first.

Common exceptions and conditions

  • App store purchases (Apple/Google) usually require refunds through the respective store’s refund process.
  • One-time credit packs are typically non-refundable once used; unused credits may be eligible in limited circumstances.
  • Refunds for technical issues or billing errors may be granted after review; keep receipts and communication for evidence.

Suno AI plans and pricing

Pricing summary

The following prices were retrieved from UAE App Store listings and reflect local AED pricing.

Web pricing on Suno’s site is displayed in USD and may differ for UAE users purchasing through app stores.

Plan Price (AED) Period Features
Suno - AI Songs & Music Maker • Pro Plan AED 39.99 One-time/in‑app purchase Unlock Pro subscription tier
Suno - AI Songs & Music Maker • Premier Plan AED 119.99 One-time/in‑app purchase Unlock Premier subscription tier
Suno - AI Songs & Music Maker • Pro Plan (alternate listing) AED 399.99 One-time/in‑app purchase Possibly an annual or bulk variant
Suno - AI Songs & Music Maker • 500 Credits AED 14.99 One-time Credit purchase pack
Suno - AI Songs & Music Maker • 1000 Credits AED 29.99 One-time Credit purchase pack
Suno - AI Songs & Music Maker • 2000 Credits AED 59.99 One-time Credit purchase pack
Suno - AI Songs & Music Maker • 4000 Credits AED 119.99 One-time Credit purchase pack

Your consumer rights in United Arab Emirates

Key rights summary

UAE consumers have the right to clear pricing information, truthful advertising, and remedies for defective or misrepresented digital services.

Refunds and dispute resolution may be governed by UAE consumer protection regulations and the terms of the purchase channel.

How to escalate a complaint

If you cannot resolve a billing or product issue with Suno, you can file a complaint with the UAE Ministry of Economy’s consumer protection services.

Official information and complaint submission details are available at the Ministry of Economy: https://www.economy.gov.ae/.

Customer experiences

Positive feedback

Many users praise Suno AI for rapid idea generation, useful presets, and the convenience of credit packs for occasional users.

Creators often highlight how quickly mockups and rough tracks can be produced with minimal setup.

Common criticisms

Some users report friction when subscriptions are purchased via app stores versus the web, particularly around refunds and managing auto-renewal.

Other feedback mentions limits on customizability or the need to buy additional credits for higher usage.

Documentation checklist

Before you cancel

  • Locate your account email and the Suno account page: suno.com/account.
  • Find the purchase receipt or App Store/Google Play order confirmation.
  • Note your remaining billing period and any unused credits.

After you cancel

  • Save cancellation confirmation emails or screenshots.
  • Record any case or ticket numbers if you contacted support.
  • Monitor your bank or card statement for confirmation that no further charges occur.

Common mistakes

Canceling in the wrong place

A frequent error is cancelling on the Suno website when the subscription was billed through Apple or Google Play.

Always check the original purchase method - app store purchases must be cancelled in the respective store.

Assuming automatic refunds

Users sometimes expect automatic refunds on cancellation; app store policies often control refunds, and Suno follows those channels.

Retain receipts and communicate promptly if you believe a refund is warranted to improve chances of resolution.

Comparative recap

At-a-glance comparison

Method Ease of cancellation Refund availability Notes
Web account (suno.com) High - immediate via account settings Depends on Suno’s web refund policy Recommended for web purchases and direct subscriptions
Apple App Store Medium - manage via Apple ID subscriptions Refunds handled by Apple; case-by-case Use Apple’s support for refund requests
Google Play Medium - manage via Google Play subscriptions Refunds handled by Google Play policies Google Play refund process applies
Contact Suno Support Variable - depends on response time Possible for billing errors or account issues Useful when technical help or data deletion is needed

After cancelling

Check your account and billing

Confirm your subscription status at https://suno.com/account.

Review bank or card statements to ensure no further charges occur after the billing cycle ends.

Useful links and support

Address

Company address

Suno AI (corporate contact): 17 Dunster Street, Floor 4, Cambridge, MA 02138, United States.

Support and correspondence

For account-specific assistance use the official Suno Help Center: https://help.suno.com/en/articles/6820353.

For UAE consumer escalations, consult the UAE Ministry of Economy: https://www.economy.gov.ae/.

FAQ

To cancel your Suno Ai subscription purchased online, sign in at https://suno.com/account, locate the 'Cancel Subscription' option, and follow the on-screen instructions. Keep a confirmation email or screenshot for your records.

After cancellation, you will retain access to your Suno Ai subscription until the end of the current billing period. One-time credit packs will remain available until used.

Refund eligibility depends on where you purchased your subscription. If you bought it through the web, check Suno's refund policy. For app store purchases, refunds are handled by the respective store.

You can cancel your Suno Ai subscription online via your account settings, through the Apple App Store, or Google Play. Alternatively, you can contact Suno support for assistance.

One-time credit packs are typically non-refundable once used, but unused credits may be eligible for a refund under limited circumstances. Check the original purchase channel for specific policies.

Important warning regarding service limitations

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