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I hereby notify you of my decision to terminate the contract relating to the Tableau service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Tableau: Easy Method
What is Tableau
Overview
Tableau is a subscription-based data visualisation and business intelligence platform that transforms raw data into interactive dashboards and reports.
It is used by individuals and teams to analyze, share, and collaborate on data across cloud and on-premises environments.
Core capabilities
Tableau offers drag-and-drop authoring, connectors to many data sources, and publishing to Tableau Cloud or Server for sharing dashboards.
Plans are tiered (Creator, Explorer, Viewer) to match different user roles and capabilities.
How to cancel Tableau
Cancel via web (Tableau / Salesforce)
Users report the web cancellation path is not always obvious; expect to check account settings or billing sections in the Tableau or Salesforce portal.
- Sign in to your Tableau account at tableau.com or the Tableau Cloud/Server portal.
- Go to Account, Subscription, or Billing sections and look for "Manage subscription" or "Cancel subscription".
- If no clear option exists, gather account details and proceed to contact support (see below).
Cancel via app stores (App Store / Google Play)
There is no publicly documented, UAE-specific guidance on cancelling Tableau subscriptions purchased through the App Store or Google Play.
- If you subscribed through Apple or Google, manage and cancel the subscription in your Apple ID or Google Play subscriptions settings.
- Check your purchase history in the relevant app store to confirm billing and cancellation was processed.
Cancel by contacting support
If you cannot cancel online, contact Tableau Customer Support or your Salesforce account representative directly with account and billing information.
- Provide subscriber name, account email, subscription ID, and date you want the cancellation to take effect.
- Keep confirmation emails and screenshots of your cancellation request and any responses.
What happens when you cancel
Access and features
After cancellation, access typically continues until the end of the current billing period unless otherwise stated in your terms.
Authors and licensed users may lose publishing, editing, or viewing privileges when the subscription period ends.
Billing and renewals
Subscription billing normally stops after the current paid period, but users report cases of recurring charges continuing if cancellation was not processed correctly.
Always obtain written confirmation of cancellation and check subsequent billing statements for unexpected renewals.
Data retention
Tableau-hosted data and published content may be retained for a limited time after cancellation; export important data and workbooks before access ends.
Verify data export procedures in advance to avoid loss of dashboards or underlying extracts.
Will I get a refund?
General refund policy
There is no verified, statutory 14-day refund or cooling-off period for Tableau subscriptions in the UAE based on available information.
Refunds are not guaranteed and appear to depend on the provider’s terms and individual case handling.
Exceptions and how to request a refund
- Document billing errors, double charges, or service failures clearly with timestamps and evidence.
- Submit a formal refund request to Tableau Customer Support or your Salesforce account manager and keep copies of all correspondence.
- If you purchased through Apple or Google, follow the app store's refund request process for marketplace purchases.
Tableau plans and pricing
Pricing overview
Below are the commonly listed Tableau Cloud annual-billed plan prices converted to AED at a fixed rate.
Verify current local pricing and taxes with Tableau before subscribing.
| Plan | Price (AED) | Billing Period | Key features |
|---|---|---|---|
| Creator | AED 275.44 | Monthly (billed annually) | Tableau Desktop, Prep Builder, Cloud/Server authoring & publishing |
| Explorer | AED 154.24 | Monthly (billed annually) | Web editing of workbooks, dashboard interaction, user/content management |
| Viewer | AED 55.09 | Monthly (billed annually) | View/interact with dashboards, download summary data, data-driven alerts |
Notes and verification
Prices were converted using a fixed rate (1 USD = 3.6725 AED) and reflect Tableau Cloud annual-billed pricing as identified in available data.
Confirm final prices, taxes, and billing terms directly with Tableau or an authorised reseller before paying.
Your consumer rights in United Arab Emirates
Statutory rights and applicability
There is no clear evidence of a statutory 14-day automatic cancellation or refund period specifically for software subscriptions like Tableau in the UAE.
Consumer protection in practice will often depend on the provider’s published terms and the specifics of your purchase.
Practical steps to enforce rights
- Keep all transaction records, invoices, and written communications with the provider.
- If the provider does not resolve the issue, you can escalate complaints to UAE consumer protection authorities or the relevant local regulator.
- See the UAE Ministry of Economy for official consumer guidance: economy.gov.ae.
Customer experiences
Positive experiences
Many users praise Tableau for powerful, responsive dashboards, ease of drag-and-drop authoring, and a wide range of data connectors.
These strengths make Tableau popular for visualization and analysis across sectors in the UAE.
Negative experiences
Reported issues include performance slowdowns with very large datasets and lengthy refresh times for complex workbooks.
Independent user reports also mention difficulties with billing, cancellations, and slow or unresponsive customer support in some cases.
Documentation checklist
What to collect before cancelling
- Account email, subscription ID, purchase receipt or invoice, and payment method details.
- Dates of subscription start and renewal, screenshots of account billing pages, and any cancellation attempts.
- Copies of communications with support and any response references or ticket numbers.
How to submit cancellation or refund requests
- Submit requests through your account portal if possible and then follow up by email to support with your documentation attached.
- If purchased via app stores, use the app store’s subscription management and refund request paths and retain confirmation messages.
Common mistakes
Assuming online cancellation completed
Users sometimes assume an online cancellation processed successfully without obtaining written confirmation.
Always request and save a confirmation email or cancellation reference number to prevent unexpected renewals.
Failing to export data
Not exporting dashboards, data extracts, or workbook files before access ends can lead to loss of work, especially if hosting is on Tableau Cloud.
Export or back up critical reports and data early in the cancellation process.
Comparative recap
Quick comparison of plans
| Plan | Monthly Price (AED, annual-billed) | Main use | Cancel / Refund notes |
|---|---|---|---|
| Creator | AED 275.44 | Full authoring, desktop & prep | Cancellation via account or support; refunds not guaranteed - document requests |
| Explorer | AED 154.24 | Web editing & management | Manage via portal; check billing cycle to avoid unexpected renewal |
| Viewer | AED 55.09 | Dashboard consumption & alerts | Often easiest to cancel; no standard UAE refund policy found |
How to choose based on cancellation risk
If uncertain about long-term use, prefer monthly or trial options where available and keep documentation of any cancellations.
Contact sales to confirm local billing terms and cancellation rights before committing to annual billing.
After cancelling
Export and backup
Export workbooks, data extracts, and any custom configurations before the subscription end date.
Confirm the export format is compatible with your future tools or self-hosted Tableau Server if you plan to retain reports.
Follow-up actions and support links
- Check for a written cancellation confirmation and monitor your payment method for any unexpected charges.
- Visit Tableau Support for guidance: tableau.com/support.
- If you purchased through an app store, review the store’s support pages for refunds and subscription management.
Address
Corporate address
Tableau Software, LLC. PO Box 204021 Dallas, TX 75320-4021.
Use this address for formal postal correspondence; confirm any additional local addresses with Tableau if needed.
Support contact
For account, billing, and cancellation support, use Tableau’s official support and contact pages: Tableau Support.
If you have a Salesforce account representative, you may also contact them for assistance with Tableau subscription matters.