Cancel TALLY online
Cancellation service #1 in United Kingdom
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Tally service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Tally: Easy Method
What is Tally
Overview
Tally is a software product family that includes a cloud form-builder/service and TallyPrime accounting software used by businesses in the UAE and internationally.
The guidance below focuses on subscription cancellation and related rights for Tally SaaS/form-builder and notes differences for in-app purchases and one-time TallyPrime licenses.
Main uses
Tally SaaS (form builder) provides subscription-based access to online forms, dashboards and billing features.
TallyPrime is offered as a one-time license with optional annual TSS renewals for updates and support.
How to cancel Tally
Cancel via web dashboard (Tally SaaS / form builder)
- Sign in to your Tally dashboard.
- Go to Settings → Billing → Manage subscription → Cancel.
- Follow on-screen prompts to confirm cancellation; access continues until the end of your prepaid billing period.
- See official billing help: Tally billing & payment info.
Cancel App Store / Google Play subscriptions
- If your Tally service was bought via Apple or Google in‑app purchase, cancel through the App Store or Play Store subscription settings.
- The provider cannot cancel or refund in-app purchases directly; manage subscriptions inside your device settings.
- See in‑app terms: In-app purchase terms.
Other contact methods
- You may contact Tally support by email or phone if you need assistance - email/phone options are typically faster than postal mail.
- Keep your account email, invoice, and subscription ID ready when you contact support to speed up the process.
What happens when you cancel
Access and renewal
After cancellation your current access remains until the end of the prepaid billing period; the subscription will not renew thereafter.
No new recurring charges will be taken once cancellation is processed for web subscriptions.
Data and account retention
Your account data may remain available for a period defined by Tally's retention policy; export any critical data before access ends.
If you later re-subscribe, data restoration policies vary - confirm with Tally support for specifics.
Billing records
Keep invoices or receipts for your records; these may be needed for disputes or local consumer complaints.
Invoices and billing details are typically available in Settings → Billing in your dashboard.
Will I get a refund?
Tally refund policy
Tally's stated policy for the form-builder SaaS is generally no refunds once payment is made; refunds are not provided for unused time or change of mind.
Official refund information: Tally refund policy.
Exceptions and dispute options
- Refunds may be considered only in limited cases such as prolonged technical issues that prevent access.
- If you purchased via Apple/Google, refunds and subscription management follow platform rules - contact Apple/Google for those requests.
- If you believe local consumer law applies, you can raise a dispute with UAE consumer protection authorities; retain invoices and correspondence.
Tally plans and pricing
Available plans (pricing verified)
| Plan | Price | Period | Features |
|---|---|---|---|
| TallyPrime Silver (Single-User License) | AED 2,340 | One-time purchase (includes 1-year TSS) | Single-user; includes 1-year Tally Software Services (updates, remote/web access, training, installation) |
| TallyPrime Gold (Multi-User License) | AED 7,020 | One-time purchase (includes 1-year TSS) | Multi-user LAN access; includes 1-year Tally Software Services (updates, remote/web access, training, installation) |
| TallyPrime Silver TSS Renewal (Single-User) | AED 468 plus VAT | Annual | Continued access to updates, support, and new features via TSS |
| TallyPrime Gold TSS Renewal (Multi-User) | AED 1,404 plus VAT | Annual | Continued access to updates, support, and new features via TSS |
Notes on pricing
Prices above reflect one-time license costs including the first year of TSS and standard renewal rates thereafter.
VAT may apply on renewals and some purchases in the UAE; confirm final prices with an authorised reseller.
Where to buy
Purchase or renewals are available through authorised Tally resellers and direct channels listed on the official site.
Visit the official UAE site for contact and purchase options: tally.ae.
Your consumer rights in United Arab Emirates
General protections
UAE consumer protection laws provide general protections for buyers, and some e-commerce transactions include a cooling-off period.
However, there is no public evidence that Tally automatically offers a UAE-specific 14‑day statutory refund; check local regulations for applicability to digital subscriptions.
How to raise a complaint
- Collect receipts, subscription details and all correspondence with Tally or platform providers.
- If you cannot resolve the issue with the provider, file a complaint with local consumer protection authorities in the UAE.
Platform-specific rights
If you purchased via Apple or Google, platform refund and dispute processes apply and are managed by Apple/Google rather than the service provider.
Use the App Store or Google Play support flows for in-app purchase disputes.
Customer experiences
Positive feedback
UAE users report strong ease of use, flexible features and responsive support for the Tally form-builder and related SaaS tools.
See UAE reviews highlighting these points on reputed review sites such as Capterra and GetApp.
Negative feedback and clarifications
There are some negative posts online about other services named “Tally” (for example, a US debt app); these do not refer to the Tally form-builder or TallyPrime accounting software.
No widespread negative feedback specific to Tally SaaS in UAE was found in verified review summaries.
Documentation checklist
Before you cancel
- Account email and login details.
- Subscription ID, plan name and renewal date.
- Copies of invoices or payment receipts.
What to save after cancelling
- Exported data and reports (financial data, form responses, backups).
- Screenshot or confirmation of cancellation and any correspondence with support.
Common mistakes
Missing platform-specific cancellation
A common error is attempting to cancel an in-app subscription from the web dashboard when it was purchased through Apple or Google.
If the purchase was made via App Store or Play Store, cancel inside your device’s subscription settings to avoid continued billing.
Assuming automatic refunds
Users sometimes assume refunds are automatic after cancellation; Tally’s policy states no refunds except in limited circumstances.
Always review the refund policy and, if needed, raise a dispute promptly with the appropriate platform or local consumer authority.
Comparative recap
Quick comparison
| Purchase type | How to cancel | Refund eligibility | Access after cancel |
|---|---|---|---|
| Tally SaaS / Web subscription | Cancel in dashboard: Settings → Billing → Manage subscription → Cancel | Generally no refunds; exceptions for prolonged technical issues | Access remains until end of prepaid billing period |
| App Store / Google Play (in‑app) | Cancel via Apple App Store or Google Play subscription settings | Refunds handled by Apple/Google per platform rules | Platform may allow access until period end; check store settings |
| TallyPrime one-time license | Contact authorised reseller or Tally support for license queries | One-time license refunds are subject to reseller/provider terms | License remains with your installation; TSS renewal affects updates/support |
Where to find official policies
Official billing and refund pages are the primary source for exact terms: Tally billing help and Tally refund policy.
After cancelling
Export and backup
- Export forms, reports and any accounting data before access ends.
- Confirm exported files are complete and stored securely in your own systems.
Support and dispute steps
- If you need help, contact Tally support through official channels listed on tally.ae.
- For in‑app purchase disputes, use Apple or Google support flows; keep receipts and correspondence for complaints.
Address
Mailing address
Tally Software Solutions FZCO
6W - B 645, Dubai Airport Free Zone, P.O. Box No. 293835, Dubai, U.A.E.
Where to get help
For official support, billing help and policy pages, use the Tally help site and the UAE contact details on the official site: https://tally.ae/.
Keep your account details and invoices ready when contacting support to speed up any request or dispute.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.