Cancel THEBESTPDF online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Thebestpdf service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
cancellation Thebestpdf: Easy Method
What is Thebestpdf
Overview
Thebestpdf is a web and app-based PDF tools service offering editing, conversion, merging, compression and related document features.
It operates as a subscription service for extended or premium features, with sign-ups via web, iOS App Store or Google Play.
Main features
Core features include PDF editing, conversion between formats, page management and compression tools for document workflows.
Subscriptions typically unlock unlimited use or premium capabilities beyond free trial limits.
How to cancel Thebestpdf
Cancel via App Store (iOS)
If you subscribed through Apple, you must cancel through your Apple ID subscription management.
- Open Settings on your iPhone/iPad → tap your name → Subscriptions.
- Find Thebestpdf and choose Cancel Subscription; keep a screenshot or confirmation email.
Cancel via Google Play (Android)
If subscription was purchased on Android, cancel through Google Play subscriptions.
- Open the Google Play Store → Profile icon → Payments & subscriptions → Subscriptions.
- Select Thebestpdf and Cancel; save any on-screen confirmation or email.
Cancel web / direct payments (card or PayPal)
If you paid directly on the website and cannot find an online cancel button, contact support by email.
- Send an email to support@thebestpdf.com requesting cancellation and include account details.
- Keep copies of sent email, sent receipts, screenshots of the subscription page and any replies.
- If no response, escalate to your bank or PayPal to block future charges or to obtain a refund.
Escalation via registered mail
As an optional escalation, send a registered letter to the corporate address in Cyprus asking for cancellation and data deletion.
- Use tracked/registered post and keep postal receipts as proof of the request.
- Include account identifiers and a clear statement that you request subscription termination.
What happens when you cancel
Access and features
Cancellation typically stops future renewals but may not immediately remove access for paid periods already active.
If you cancel during a paid period you often retain access until the period ends; check any confirmation for specifics.
Renewal and billing
Auto-renewal should stop after cancellation, but monitor bank/card statements for any subsequent charges.
If charges continue after cancellation, prepare documentation to dispute with your payment provider or bank.
Data and account retention
Company policies may vary for storing files or account data after cancellation; request deletion if required.
Keep copies of important documents locally before asking for account deletion.
Will I get a refund?
Official refund policy
There is no clear, formal public refund policy posted for Thebestpdf; outcomes reported by users are inconsistent.
The service does not appear to offer a guaranteed 14-day cooling-off refund for all purchases.
Exceptions and escalation options
- Some users report full refunds after formal complaints or dispute escalations, but results vary.
- If you believe a charge is unauthorized or a renewal was hidden, dispute the charge via your bank or PayPal.
- Filing formal complaints with consumer authorities can help when direct contact fails.
Thebestpdf plans and pricing
Pricing summary
No reliable UAE-specific price list was publicly available at the time of writing.
Prices found online are typically in USD and user reports indicate unexpected renewal amounts; verify before purchase.
How to confirm price for UAE
Check the App Store or Google Play listing for local pricing, or contact support for UAE-specific rates.
When in doubt, request written confirmation of the recurring charge amount before subscribing.
| Plan | Price (AED) | Notes |
|---|---|---|
| Subscription pricing | Contact for pricing | No confirmed UAE pricing publicly available; contact support for exact rates. |
| Trial pricing | Contact for pricing | Trials reported in other currencies; confirm trial-to-paid conversion before accepting. |
Your consumer rights in United Arab Emirates
Cooling-off and refund rights
Thebestpdf does not advertise a 14-day statutory cooling-off period; consumers should not assume an automatic right to a refund.
UAE consumer protections may apply if billing was misleading or renewals were not made clear.
Dispute and complaint channels
- First escalate to the payment provider (bank or PayPal) to dispute unauthorized or recurring charges.
- If unresolved, file a complaint with UAE consumer protection authorities such as the Ministry of Economy.
- Keep all documentation: receipts, emails, screenshots and postal proofs for any formal complaint.
Customer experiences
Positive reports
Some customers report fast, efficient customer support and successful cancellations or refunds after contacting support.
A few users received extended free service or refunds when support resolved subscription issues promptly.
Negative reports
Many users report unexpected trial-to-subscription conversions and recurring charges that were difficult to stop.
Complaints include delayed or missing responses from customer service and the need to dispute charges through banks or PayPal.
Documentation checklist
Essential items to collect
- Subscription confirmation email or order reference from Thebestpdf.
- Screenshots of subscription terms, trial offers and account pages.
- Copies of cancellation request emails and any replies from support.
- Bank or PayPal statements showing the charge(s) in question.
- Proof of registered mail (if used) and any delivery receipts.
Why documentation matters
Documentation speeds disputes with banks and formal complaints to consumer authorities.
Keep records for at least several months after cancellation in case charges reappear.
Common mistakes
Assuming automatic cancellation
Example: Ending a free trial in the app but not cancelling the subscription in the App Store or Google Play can leave the subscription active.
Always cancel in the platform where the subscription was initially created (App Store, Google Play, or website).
Not keeping proof
Example: Sending a support email without saving the sent message or delivery confirmation makes disputes harder.
Save screenshots, outbound mail receipts and any automated replies as evidence of your cancellation attempt.
Comparative recap
Quick comparison
The table below summarizes cancellation routes, ease, and refund likelihood to help you choose the best path.
Which route to choose
Prefer canceling through the original purchase channel (Apple/Google) for fastest results; use email and bank dispute as backups.
| Method | Ease | Refund likelihood | Notes |
|---|---|---|---|
| App Store (iOS) | High (via Apple ID) | Moderate (Apple handles subscriptions; refunds via Apple support) | Cancel in Apple ID subscriptions; keep confirmation. |
| Google Play (Android) | High (via Play Store) | Moderate (Google Play support can assist) | Cancel in Google Play subscriptions; save confirmation. |
| Web / Direct (card or PayPal) | Variable (depends on support response) | Low - Moderate (some users succeed via disputes) | Email support@thebestpdf.com and keep proof; escalate to payment provider if needed. |
| Registered mail escalation | Low (slow but formal) | Low - Moderate (useful for formal record) | Send to corporate address in Cyprus and keep postal receipts. |
After cancelling
Monitor your accounts
Check bank and PayPal statements for at least two billing cycles to ensure no further charges post-cancellation.
If you spot charges after cancellation, immediately contact your card issuer or PayPal to dispute them.
Useful links and next steps
- Official website: thebest.ae
- UAE consumer protection (Ministry of Economy): economy.gov.ae
Address
Support email
Support contact: support@thebestpdf.com. Use this email for cancellation requests and keep all sent/received copies.
Corporate address (registered mail)
XAFENIL LIMITED, Petraki Giallourou 1, Tofaris Gardens, 1st floor, Office/Flat 101, 2220 Latsia, Nicosia, Cyprus.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.