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Thinkific

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UAE

Cancellation service #1 in UAE

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Termination letter drafted by a specialized lawyer
Sender
Cancel Thinkific Subscription | Postclic
Thinkific
369 Terminal Ave., Ste 400
V6A 4C4 Vancouver Canada
support@thinkific.com
Cancellation of Thinkific contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Thinkific service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Thinkific
369 Terminal Ave., Ste 400
V6A 4C4 Vancouver , Canada
support@thinkific.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Thinkific. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

cancellation Thinkific: Easy Method

What is Thinkific

Overview

Thinkific is a subscription-based SaaS platform that lets creators build, market, and sell online courses. It provides course templates, multimedia support, and a dashboard for managing students and payments.

Who uses it

Individuals and organisations use Thinkific to host learning content, deliver lessons, and manage enrolments. Thinkific offers integrations and payment options for instructors and site owners.

How to cancel Thinkific

Preferred method: Admin Dashboard (web)

  • Log into your Thinkific Admin Dashboard.
  • Go to Account → Account Management → Manage Subscription.
  • Choose Cancel Plan and follow on-screen prompts to confirm cancellation.
  • Keep a screenshot or confirmation for your records.

Other accepted methods

  • Email Thinkific Support or your account contact (use the email associated with the account) and request cancellation; include account details and reason.
  • If you used a branded mobile app (App Store / Google Play), cancel subscriptions directly through the store; Thinkific does not control app-store billing or cancellations for those purchases.

What happens when you cancel

Billing and subscription status

Cancelling via the Admin Dashboard prevents future billing for the plan. Paid features remain active until the end of the current billing cycle.

Site and student access

Your Thinkific site remains live after cancellation and students retain access to courses they already purchased. Site owners lose paid-plan features when the billing period ends.

Will I get a refund?

Thinkific refund policy

Thinkific’s Terms of Service state that refunds are not provided unless Thinkific itself made an error. See the official terms for details.

Exceptions and instructor refunds

  • Instructors using Thinkific Payments can issue full or partial refunds from their dashboard.
  • Refunded tax/VAT is returned to the student; Thinkific transaction fees are non-refundable.
  • Refunds must generally be processed within 60 days of the payment; Thinkific may recover refunded amounts from account balance or bank. For details, see the official payments/refunds information.

Official Terms of Service: Thinkific Terms of Service

Thinkific Payments refunds: Thinkific Payments - Refunds

Thinkific plans and pricing

Pricing overview

No official AED pricing for UAE was found in public sources. Published Thinkific plan prices are shown in USD and subject to currency conversion at checkout.

Contact for exact pricing

Plan Price Notes
All Plans Contact for pricing Official pricing is in USD. UAE customers will see currency conversion via their payment method or at checkout.

Your consumer rights in United Arab Emirates

Thinkific policy vs consumer protections

Thinkific’s Terms of Service state that it does not offer general refunds or a 14-day cooling-off right unless Thinkific is at fault. This means Thinkific will not automatically provide refunds based on that policy.

What to do if you believe UAE law applies

  • Review your transaction records and Thinkific’s Terms of Service before raising a dispute.
  • If you believe UAE consumer protection law gives you additional rights, contact local consumer protection authorities or the UAE Ministry of Economy for guidance.

Thinkific Terms: Thinkific Terms of Service

Customer experiences

Positive feedback

Some users report fast and helpful refunds in isolated cases and praise Thinkific for being intuitive and reliable for basic course setup and delivery.

Common criticisms

Other users report difficulties cancelling, unexpected charges after attempted cancellation, and frustrations with customer support and feature limitations. Experiences vary by account and situation.

Documentation checklist

What to collect before cancelling

  • Account email and site name (Thinkific admin email).
  • Billing receipts, invoices, and transaction IDs for recent payments.
  • Screenshot or confirmation of cancellation from the Admin Dashboard.

Supporting evidence for disputes

  • Email correspondence with support or billing.
  • Payment method statements showing charges.
  • Order details for student purchases if refunds are requested by learners.

Common mistakes

Mixing up app-store purchases and web subscriptions

Users sometimes cancel on the Thinkific website but forget to cancel App Store or Google Play subscriptions. App-store purchases must be cancelled through the respective store.

Assuming cancellation equals refund

Cancelling a subscription prevents future charges but does not automatically trigger a refund. Check Thinkific’s refund rules and any instructor refund policies before assuming you will be refunded.

Comparative recap

Quick comparison of cancellation methods

Method Speed Refund possibility Notes
Admin Dashboard (web) Immediate cancellation of future billing Refunds not automatic; subject to policy Preferred method; features active until period end
App Store / Google Play Depends on store processing App-store refunds handled by store Thinkific passes through app-store fees; cancel via store
Support / Email Varies with response time Case-by-case; no guarantee Useful if you cannot access Admin Dashboard

After cancelling

Immediate checks

  • Confirm cancellation receipt or screenshot from the Admin Dashboard.
  • Verify that no future billing is scheduled on your payment method.

Useful links and next steps

Cancellation guide: How to Cancel Your Thinkific Subscription

Payments and refunds reference: Thinkific Payments - Refunds

Address

Company address

Thinkific Labs Inc.

369 Terminal Ave., Ste 400, Vancouver, British Columbia V6A 4C4, Canada

Mailing notes

For billing or legal correspondence, use the official company address above and include your account details. For support and account actions, use the Admin Dashboard or official support channels.

FAQ

To cancel your Thinkific subscription via the Admin Dashboard, log in, go to Account > Account Management > Manage Subscription, select Cancel Plan, and follow the prompts. Keep a screenshot of the confirmation for your records.

Yes, after cancelling your Thinkific subscription, your site remains live and students retain access to courses they have already purchased until the end of the current billing cycle.

Thinkific's refund policy states that refunds are not provided unless there was an error on their part. Instructors using Thinkific Payments can issue refunds from their dashboard, but standard subscriptions do not guarantee refunds.

When you cancel your Thinkific subscription through the Admin Dashboard, future billing is stopped, but you will retain access to paid features until the end of your current billing cycle.

If you cannot access the Admin Dashboard, you can cancel your Thinkific subscription by emailing Thinkific Support or your account contact, or by cancelling through the App Store or Google Play if applicable. Always keep proof of your cancellation request.