cancellation Unfold: Easy Method

What is Unfold

Overview

Unfold is a mobile and web app for creating polished stories, posts, and other visual content using templates, fonts, stickers and editing tools.

Primary use

It is aimed at creators, brands and influencers who want fast, template-based designs for social media, with both free and paid plans.

How to cancel Unfold

Cancel on iOS (App Store)

• Open Settings on your iPhone or iPad and tap your name → Subscriptions.
• Find Unfold in the list, tap it and choose Cancel Subscription.
• Cancel at least 24 hours before renewal to avoid being charged; the subscription stays active until the end of the current billing cycle.

Cancel on Android (Google Play)

• Open the Google Play Store app and tap your profile icon → Payments & subscriptions → Subscriptions.
• Select Unfold, then tap Cancel subscription and follow the prompts.
• Cancel at least 24 hours before renewal to avoid being charged; access remains until the current billing period ends.

Web billing and other methods

• Billing is handled directly through Apple or Google; you cannot cancel Unfold subscriptions via the Unfold web site for purchases made through those stores.
• If you need help or want to request assistance, contact Unfold support from inside the app (Support → Contact Support) or via the official website.

What happens when you cancel

Access after cancellation

After you cancel, your paid access remains active until the end of the current billing cycle.

You will not receive additional charges after the current period ends unless you resubscribe.

Data and account

Your Unfold account and created projects typically remain in your account after subscription expiration, subject to app data retention policies.

Export or back up important projects before expiry if you need continuous access to premium templates or features.

Will I get a refund?

Unfold refund policy

Unfold does not issue refunds for subscriptions or one-time template purchases.

This applies to Unfold Plus subscriptions and individual template pack purchases.

Exceptions and platform refunds

• All payments go through Apple or Google; any refund requests must be made to the platform that processed the payment.
• If a platform requires a refund under its own policies or local law, Apple or Google will handle that request directly.

Unfold plans and pricing

Current UAE in‑app prices

The table below lists Unfold in‑App Purchase prices shown in the UAE Apple App Store as of Jan 20, 2026.

How to read the table

Prices are exact App Store listings and are shown in AED. Monthly and yearly subscriptions are recurring; one‑time purchases are single payments.

Your consumer rights in United Arab Emirates

Digital content rules

Under UAE consumer protection, digital products delivered immediately generally do not carry a mandatory cooling-off or automatic right-to-refund.

This means a change-of-mind refund is typically not available for immediately delivered in-app content.

Defects and legal remedies

• If the digital content is defective or not as described, you may have remedies under UAE consumer law.
• Any refund or remedy for defects is subject to the law and may require proof such as screenshots, receipts, or developer investigation.

Customer experiences

What users like

• Beautiful, modern templates for Instagram stories and easy-to-use design tools.
• Many templates and aesthetic options useful for business and content creators.

Common complaints

• Subscription model limits free features and some users object to recurring cost.
• On Android some users report crashes, freezing, restoring purchases issues and occasional export problems.
• Customers report limited refunds and occasional low output resolution or customization limits.

Documentation checklist

Before contacting platform support

• App store receipt or order number from Apple/Google (transaction email or purchase history).
• Date and time of purchase, device model and OS version, and Apple ID/Google account email.

When contacting Unfold

• Screenshots showing the issue, subscription status, and any error messages.
• Describe the problem clearly and include steps to reproduce it and the order/receipt details if available.

Common mistakes

Expecting a refund after cancelling

Many users assume cancelling immediately triggers a refund; in Unfold's case, the developer does not issue refunds and platforms handle refund requests.

Always check the platform refund policy before purchasing to avoid surprises.

Trying to cancel via the wrong channel

Purchases made through Apple or Google must be cancelled through the same platform; attempting to cancel via the Unfold website will not stop recurring billing.

Also allow at least 24 hours before renewal when cancelling to ensure the store processes the change in time.

Comparative recap

Quick plan comparison

The table below summarizes the main plans, billing cadence and typical use cases to help you decide which option you had or want to cancel.

How to use this table

Match your active plan to the table rows to identify billing type and core benefits, then follow the cancellation steps for the respective platform.

After cancelling

Verify cancellation

• Check your Apple ID or Google Play subscriptions page to confirm the subscription status and end date.
• Keep the confirmation email or screenshot for your records.

Useful official links

• Unfold official website
• Manage Apple subscriptions (Apple Support)
• Request a refund from Apple
• Manage subscriptions on Google Play
• Request a refund from Google Play

Address

European headquarters

245 Keizergracht 1016 EB, Amsterdam, The Netherlands

Contact methods

For official information visit the Unfold website: unfold.com.

For billing disputes, contact the platform that processed the payment (Apple or Google) as noted above.