Cancel UPTODATE online
Cancellation service #1 in United Arab Emirates
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Uptodate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Uptodate: Easy Method
What is UpToDate
Overview
UpToDate is a subscription-based, evidence‑based clinical decision support service for healthcare professionals.
Primary uses
It provides topic reviews, guidelines, and visual tools to assist with diagnosis and treatment decisions at the point of care.
How to cancel UpToDate
Cancel via web (direct subscription)
- Log in at the UpToDate website: UpToDate login.
- Go to "My Account" or the storefront section and select the option to cancel recurring billing.
- If you prefer, notify UpToDate customer service by email or phone at least five business days before the end of your billing cycle to stop future charges.
Cancel via mobile app stores
- If you subscribed through Google Play or the Apple App Store, cancel in your app store account under "Subscriptions".
- Uninstalling the app does not stop billing - you must cancel within the Play Store or App Store subscription manager.
What happens when you cancel
Access after cancellation
Cancelling stops future automatic renewals but typically does not immediately remove access.
You normally retain full access until the end of the paid subscription period you already paid for.
Billing and data
- Cancellation prevents further recurring charges; fees already paid are not refunded under UpToDate policy.
- Account data (profile, settings, saved items) is governed by UpToDate’s account and data policies; contact support for specific data-retention questions.
Will I get a refund?
Refund policy
UpToDate’s stated policy is that subscription fees already paid are non‑refundable. Cancelling stops future billing only.
Exceptions and dispute options
- No 14‑day statutory “cooling‑off” refund is mentioned in UpToDate’s public policy documentation.
- If you believe an error or exceptional circumstance applies, contact UpToDate customer service and keep records (invoices, emails) to support any dispute.
UpToDate plans and pricing
Summary
Official AED pricing is not published by UpToDate. The table below shows third‑party USD prices with approximate AED conversions.
Important note
Use your UpToDate account or official sales channels to confirm current pricing and local payment options.
| Plan | Price (USD) | Approx. Price (AED) | Period | Features |
|---|---|---|---|---|
| UpToDate Personal Subscription | USD 20 | AED 73 (approx.) | 3 / 6 / 12 months | Personal access via email; includes Lexicomp |
| UpToDate Advanced - 6 months | USD 99 | AED 363 (approx.) | 6 months | Full features, PDF download, Lexicomp |
| UpToDate Advanced - 12 months | USD 61.07 | AED 224 (approx.) | 12 months | Full features, multiple devices, offline |
Your consumer rights in United Arab Emirates
Applicability of UpToDate policy
UpToDate’s published terms indicate no refunds and cancellation to stop future billing only.
Unless UpToDate provides different local terms, UAE consumers are generally bound by the provider’s stated policy.
Local consumer protection
- UAE consumer laws and e‑commerce regulations may provide additional rights or complaint routes against suppliers; consult the UAE Ministry of Economy for guidance.
- If you need to escalate a dispute, keep copies of invoices, cancellation confirmations, and correspondence for any complaint to local authorities.
Official UAE government information: UAE Ministry of Economy.
Customer experiences
Positive feedback
- Users value UpToDate as a trusted, evidence‑based clinical resource with comprehensive, up‑to‑date content.
- Mobile access and timely guideline updates are commonly cited strengths.
Common criticisms
- Some users find the interface non‑intuitive at first and navigation can feel overwhelming.
- Costs can be high for individuals or small clinics; some report access/login issues and slower customer service response times.
Documentation checklist
What to gather before cancelling
- Account email address and username used to subscribe.
- Subscription ID, invoice or receipt showing billing period and transaction date.
- Payment method details (last 4 digits of card) and app store purchase receipt if applicable.
What to keep after cancelling
- Cancellation confirmation (screenshot or email) showing the date and that future billing was stopped.
- All correspondence with UpToDate customer service for any future disputes.
Common mistakes
Relying on app removal
Uninstalling the UpToDate app does not stop billing. If you subscribed via an app store, you must cancel through that store.
Missing cancellation timing
Waiting until the last day of the billing cycle can risk an automatic renewal. Notify support at least five business days before the cycle end when cancelling via customer service.
Comparative recap
Quick comparison
The table below highlights core differences in plans and practical considerations when choosing or cancelling.
Use this to decide
Compare contract length, refund policy, and how you subscribed (direct vs app store) before cancelling.
| Aspect | Personal (3/6/12 mo) | Advanced - 6 months | Advanced - 12 months |
|---|---|---|---|
| Typical price (USD) | USD 20 (approx.) | USD 99 | USD 61.07 |
| Includes Lexicomp | Yes | Yes | Yes |
| Cancellation method | My Account on website or app store | My Account on website or app store | My Account on website or app store |
| Refunds | Not refundable | Not refundable | Not refundable |
After cancelling
Verify cancellation
- Save the cancellation confirmation email or screenshot from the My Account page.
- Check your next bank or card statement to ensure no further renewals occur.
Helpful links
- UpToDate login and account: https://www.uptodate.com/login
- UpToDate main site (support and contact): https://www.uptodate.com/
- UAE consumer information: https://www.economy.gov.ae/
Address
Corporate address
UpToDate / Wolters Kluwer office address as provided:
230 3Rd Ave, Waltham, Massachusetts 02451, USA
Contact reminder
For account‑specific support, use the contact options in your UpToDate account or on the official site rather than third‑party sites.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.