Cancel VIDEOLEAP online
Cancellation service #1 in United Arab Emirates
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Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Videoleap service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancellation Videoleap: Easy Method
What is Videoleap
Overview
Videoleap is a video editing app from Lightricks that provides layering, effects, and professional editing tools in a mobile-friendly interface.
It is used by creators for quick edits, social media content, and more advanced video projects using templates and special effects.
Platforms and billing
Videoleap is available on iOS and Android and offers free and paid subscription tiers for advanced features.
Subscriptions purchased through app stores are billed by Apple or Google; subscriptions bought on the vendor site are billed by Lightricks.
How to cancel Videoleap
Cancel within the app or account
- Open the Videoleap app and go to your Profile or Settings section.
- Find "Manage Subscription" or "Subscription" and follow the in-app steps to unsubscribe.
Cancel via the app store or platform
- If you subscribed through Apple App Store, cancel via your Apple ID subscriptions in device settings or at Apple Support pages.
- If you subscribed through Google Play, cancel via Google Play > Subscriptions or the Google Play Help pages.
If you need support
- Contact Videoleap/Lightricks support for assistance if you cannot cancel inside the app.
- Provide purchase receipt, date, and the account email when contacting support to speed up processing.
What happens when you cancel
Access after cancellation
When you cancel, you typically retain access to paid features until the current billing period ends.
Features may revert to the free tier once the subscription expiry date passes.
Renewal and billing
Automatic renewal stops after cancellation, so you will not be charged at the next billing cycle.
Canceling does not retroactively void charges already processed for the current period.
Data and projects
Your projects and account data usually remain available, but some premium elements may be locked after expiry.
Export important projects and back up any files before the subscription ends to avoid loss of functionality.
Will I get a refund?
General refund policy
Refund eligibility depends on where you purchased the subscription and the platform's refund rules.
Videoleap or Lightricks typically reviews refund requests on a case-by-case basis for direct purchases.
App Store and Google Play refunds
- Subscriptions billed by Apple are subject to Apple's refund policies - request via Apple Support.
- Subscriptions billed by Google Play are subject to Google's refund policies - request via Google Play Help.
When to contact Videoleap support
If you purchased directly from Lightricks or need an exception, contact support with receipts and a clear explanation.
Keep evidence such as purchase confirmation and dates to improve the chance of a positive outcome.
Videoleap plans and pricing
Pricing summary
Pricing varies by platform (iOS, Android, web) and region. For precise, current prices contact Videoleap directly or check the app store listing.
If local pricing is not available, use the vendor's official pages or your app store to view the up-to-date prices for UAE.
Contact for exact pricing
| Plan | Details | Price (UAE) |
|---|---|---|
| Free | Basic editing tools, limited assets | Free |
| Pro / Premium | Full feature access, effects, removes watermark | Contact for pricing |
| Business / Team | Enterprise options and licensing | Contact for pricing |
Your consumer rights in United Arab Emirates
Key protections
UAE consumer laws protect buyers against unfair commercial practices and require clear contract terms for digital services.
Consumers have rights to accurate information about prices, renewal terms, and cancellation procedures.
How to seek help
- File complaints with the UAE Ministry of Economy's consumer protection services if you believe your rights were violated.
- Keep transaction records, receipts, and correspondence to support any complaint.
Time limits and evidence
Act promptly when disputing charges; collect screenshots, receipts, and timestamps to strengthen your case.
Different platforms may have specific time windows for refunds or disputes - check Apple/Google policies as well.
Customer experiences
Positive feedback
Many users praise Videoleap for its intuitive interface, creative tools, and professional-looking effects on mobile devices.
Users often highlight quick editing workflows and useful templates for social media content creation.
Common complaints
Some customers report confusion over subscription billing, renewals, and in-app purchase handling by app stores.
Occasional reports mention difficulty finding the correct cancellation steps or expecting automatic refunds.
Balance and expectations
Overall satisfaction tends to depend on clarity about subscription terms and whether users remember to cancel before renewal.
Following the documentation checklist and saving purchase receipts reduces most common issues encountered by users.
Documentation checklist
Essential items to gather
- Purchase receipt or invoice showing date, price, and transaction ID.
- Account email and username used for the Videoleap subscription.
- Device type (iPhone/Android), app version, and platform (App Store / Google Play / direct).
Optional but helpful items
- Screenshots of subscription status, billing entries, or in-app subscription pages.
- Correspondence with support and any ticket numbers received.
Common mistakes
Deleting the app instead of cancelling
Many users delete the Videoleap app thinking the subscription stops automatically; app deletion does not cancel billing.
Always cancel through the subscription management in the app store or your Videoleap account settings.
Cancelling the wrong account
Users sometimes cancel a subscription tied to a different Apple ID or Google account; verify the account email before cancelling.
Check receipts to confirm which account was charged to avoid accidental wrong-account cancellations.
Expecting an automatic refund
Cancellation prevents future charges but does not guarantee a refund for the current billing period.
Request refunds promptly and provide documentation; platform-specific rules often apply.
Comparative recap
At-a-glance comparison
| Service | Free Version | Advanced Features | Ease of Cancelling |
|---|---|---|---|
| Videoleap | Yes - basic tools | Layering, effects, templates, pro tools | Easy via app / App Store / Google Play |
| CapCut | Yes - very feature-rich free tier | Advanced editing, stock assets | Cancel via app store or account settings |
| KineMaster | Yes - watermark on free export | Multi-track editing, effects, audio tools | Cancel via app store or KineMaster account |
| InShot | Yes - limited features and watermark | Filters, transitions, social media presets | Cancel via app store or Google Play |
After cancelling
Immediate actions
- Export and back up any projects that use premium assets before access ends.
- Verify cancellation by checking the subscription page in your app store account.
Where to find help and next steps
- Videoleap official site - official product information and contact options.
- Apple: Cancel subscriptions - instructions for Apple ID billing in UAE.
- Google Play: Manage subscriptions - manage and cancel Android subscriptions.
- UAE Ministry of Economy - consumer protection information and complaint procedures.
Address
Company headquarters
Lightricks Ltd
Professor Racah St, Building 5.4, Jerusalem, Jerusalem District 9190401, Israel
Notes about contacting
For subscription and refund inquiries, use the in-app support or the official Videoleap contact channels listed on the Videoleap website.
When filing UAE consumer complaints, include all documentation and correspondence to support your case.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
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- prevent the recipient from contesting the legal scope of the mail.