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Cancellation service #1 in UAE
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Wpml service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
cancellation Wpml: Easy Method
What is WPML
Overview
WPML (WordPress Multilingual) is a subscription-based plugin that enables creation and management of multilingual WordPress sites.
It provides translation controls, string translation, and integration with automatic and professional translation services.
Primary uses
Use WPML to translate posts, pages, themes, plugins, and WooCommerce stores across multiple languages.
Subscriptions include updates, support, and site registrations depending on the plan.
How to cancel WPML
Cancel auto-renewal via account
- Log in to your WPML account at https://wpml.org/account/.
- Go to Purchases or Subscriptions and locate the active subscription you want to change.
- Turn off auto-renew or select the cancel option to prevent the next yearly charge.
Request refunds or cancellations
- To request a refund, go to Purchase → Refunds in your WPML account and submit the refund form.
- For translation-credit issues (PTC) follow the PTC refund process in your account or contact WPML support.
What happens when you cancel
Access and updates
If you cancel auto-renewal or do not renew, you will lose plugin updates and official support once the subscription period ends.
The plugin code already installed will continue to run on your site but will not receive new updates or site-registration capabilities.
Site registration and features
Site registration (adding or registering sites under your license) may be disabled after expiration, depending on the plan rules.
Automatic translation credits and integrations remain subject to the credits and refund policies in effect at the time of cancellation.
Will I get a refund?
Standard refund policy
WPML offers a full refund for plugin purchases within 30 days of purchase, processed in EUR.
Refund amounts may vary due to currency exchange rate differences; WPML disclaims responsibility for exchange fluctuations.
Exceptions and translation credits
- Automatic translation credits (DeepL/Google/Microsoft) are generally non-refundable; exceptions are rare and limited to WPML-side technical issues.
- PTC (Private Translation Cloud) credits: you can request refunds of credits used within 60 days if unsatisfied; WPML will try to fix issues first.
- Submit refund requests via your WPML account Purchase → Refunds or contact WPML support for guidance.
WPML plans and pricing
Pricing table (AED, annual)
| Plan | Price (AED) | Period | Key features |
|---|---|---|---|
| Multilingual Blog | AED ≈ 167.80 | Annual | Single site, standard translation controls, one-year support and updates |
| Multilingual CMS | AED ≈ 426.00 | Annual | Up to 3 production + 9 development sites, advanced editor, 90,000 AI credits, WooCommerce support |
| Multilingual Agency | AED ≈ 857.00 | Annual | Unlimited sites, all CMS features, 180,000 AI credits, priority support |
Notes on pricing
Prices are converted from published WPML euro pricing using a mid-market rate of ~4.30 AED/EUR (early 2026).
Final charges on your card may differ due to exchange rates and bank fees; WPML processes refunds in EUR.
Your consumer rights in United Arab Emirates
General UAE context
UAE consumer protection generally covers digital goods under sale-of-goods protections and fairness principles.
There is no automatic statutory 14-day cooling-off for digital downloads nationwide, but many sellers adopt goodwill windows.
How WPML policies align
- WPML's 30-day full refund window for plugin purchases exceeds the common 14-day goodwill benchmark.
- PTC 60-day credit refund guarantee is an additional consumer-friendly measure for private translation credits.
- Be aware refunds are processed in EUR and exchange-rate differences are not covered by WPML.
Customer experiences
Positive feedback
Users in the UAE praised WPML for its power and translation breadth, noting it translates many plugins and integrates well.
Some reviews highlighted responsive support and automatic translation features that simplify multilingual site management.
Negative feedback
Other customers reported issues such as UI bugs, disappearing translations, slow or unhelpful support, and occasional site performance problems.
Some reviewers on public platforms mentioned pricing concerns or difficulties obtaining refunds in particular situations.
Documentation checklist
What to prepare before cancelling
- WPML account email and order/invoice number from your purchase confirmation.
- List of registered site URLs and plan-level details (what plan and how many sites registered).
- Details of any translation credits used (PTC or third-party) and dates of use.
How to submit requests
- Log into https://wpml.org/account/ to submit refund or cancellation requests.
- Include clear reasons, screenshots for quality issues, and preferred refund method when contacting support.
Common mistakes
Not cancelling auto-renewal in time
Many users expect immediate deactivation after a cancellation request but forget to turn off auto-renew before the renewal date.
Always verify auto-renewal is disabled in your account to avoid unintended charges.
Assuming all credits are refundable
A common error is expecting refunds for third-party translation engine credits; these are usually non-refundable under WPML policy.
For PTC credits use the 60-day quality guarantee process; for others, prepare for limited or no refunds.
Comparative recap
Quick comparison table
| Plan | Sites | AI Translation Credits | Support level | Price (AED, annual) |
|---|---|---|---|---|
| Multilingual Blog | 1 site | None included | Standard support | AED ≈ 167.80 |
| Multilingual CMS | 3 production + 9 development | 90,000 credits | Standard support | AED ≈ 426.00 |
| Multilingual Agency | Unlimited | 180,000 credits | Priority support | AED ≈ 857.00 |
Which to choose
Choose Blog for a single-site content blog, CMS for typical business sites and WooCommerce, Agency for many client sites or agencies.
Consider included AI credits and support level when selecting the plan for UAE-based projects.
After cancelling
Immediate steps
- Confirm auto-renewal is disabled in your account and keep a copy of the confirmation or cancellation email.
- Back up your site and translation data before any changes or plugin updates stop arriving.
Useful links
- WPML account - manage subscriptions and refunds.
- WPML refunds - refund policy and requests.
- WPML Terms & Conditions - subscription and credit rules.
- UAE consumer protection (official) - local consumer rights guidance.
Address
Company details
OnTheGoSystems Limited
22/F, 3 Lockhart Road, Wanchai, Hong Kong
Support contact
For account, refund, or technical support use the WPML support channels via your account at https://wpml.org/account/.