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Cancellation service #1 in UAE
cancellation Crave: Easy Method
What is Crave
Overview
Crave is a Canadian subscription streaming service offering TV series, movies and original programming, operated by Bell Media.
Availability
Crave is officially available in Canada and requires a valid account to stream content. It does not provide localized UAE/AED billing or an official UAE service footprint.
How to cancel Crave
Cancel if you subscribed on Crave's website
- Sign in at Crave.ca or the Crave Help Centre at help.crave.ca.
- Go to your account or subscription settings and follow the on-screen cancellation steps.
- Confirm cancellation; you will retain access until the end of the prepaid billing period.
Cancel if you subscribed via a third-party platform
- Apple App Store (iOS): Cancel through your Apple ID subscription settings. Crave cannot cancel App Store subscriptions for you. See Apple's subscription support: Manage subscriptions.
- Google Play (Android): Open the Google Play Store app > Menu > Subscriptions and cancel Crave there. See Google support: Cancel or change a subscription.
- Roku: On the Roku device, select the Crave channel, press * on the remote, choose "Manage subscription" > Cancel. Or sign in at my.roku.com and cancel from your account. See Roku support: Manage subscriptions.
- TV provider or other bundle: Contact the TV provider directly to cancel if Crave was billed through a third-party provider.
What happens when you cancel
Access after cancellation
Crave is prepaid. If you cancel, you generally keep full access until the end of your current billing period.
Account and data
Your account remains active for viewing during the paid period. Saved lists or downloads may be removed once the account lapses or the subscription is not renewed.
Will I get a refund?
Crave's refund policy
Crave’s policy is that payments already processed are not refunded and there are no prorated credits for mid-cycle cancellations.
Platform refund exceptions
- If you subscribed via Apple, Google Play or Roku you must request any possible refund through that platform’s refund process; Crave does not control platform refunds.
- Follow the official platform procedures to request a refund: Apple, Google Play or Roku support pages linked below in "After cancelling".
Crave plans and pricing
Pricing availability
Crave does not publish UAE-specific pricing and is officially available only in Canada.
Contact for exact pricing
For accurate plan prices and availability consult Crave's official site when in Canada or contact Crave support.
| Plan / Region | Price | Notes |
|---|---|---|
| Crave plans (Canada) | Contact for pricing | Crave is officially offered in Canada; no official UAE/AED pricing is provided. |
Your consumer rights in United Arab Emirates
General position
There are no UAE-specific regulations that guarantee free trials, mandatory prorated refunds or specific cancellation grace periods for foreign digital subscription services.
Recommended consumer actions
- Read terms and conditions before subscribing and note renewal dates.
- Set calendar reminders to cancel before auto-renewal if you do not wish to continue.
- Contact your bank or card issuer promptly if you believe you were billed in error.
Customer experiences
Positive reports
Some users report straightforward cancellations through third-party platforms or successful resolutions after contacting support.
Negative reports
Other users describe difficulty finding on-site cancellation controls, billing disputes and frustration over lack of refunds for auto-renewals.
Documentation checklist
Essential items to gather
- Account email and username used for Crave.
- Payment receipts or billing statements showing charges.
- Subscription source (Crave website, Apple, Google Play, Roku, TV provider).
Optional supporting items
- Screenshots of subscription status or cancellation attempts.
- Reference numbers from support chats or emails.
Common mistakes
Assuming website cancellation always works
Users sometimes assume canceling via Crave's website will control subscriptions billed through app stores or providers; those must be cancelled through the original billing platform.
Missing renewal dates and receipts
Not recording trial end or renewal dates often leads to unexpected charges. Keep receipts and set reminders well before renewal.
Comparative recap
Quick comparison of cancellation routes
What to expect per method
| Subscription Source | How to Cancel | Refunds Possible? |
|---|---|---|
| Crave website | Sign in at Crave.ca → Account → Cancel | No refunds; access until period end |
| Apple App Store (iOS) | Cancel via Apple ID subscriptions in iOS settings or Apple Support | Request refund via Apple’s process; Crave cannot issue Apple refunds |
| Google Play (Android) | Cancel via Google Play Store → Subscriptions or Google Support | Request refund via Google’s refund process |
| Roku | Cancel from channel options on Roku device or my.roku.com | Request refund via Roku if eligible |
| TV provider / bundle | Contact the TV provider or billing party directly | Provider policies vary; contact provider for refund queries |
After cancelling
Follow-up actions
- Save confirmation of cancellation (email or screenshot).
- Monitor your bank or card statement for any unexpected charges after cancellation.
Official support links
- Crave Help Centre: help.crave.ca
- Apple subscription and refund support: Manage subscriptions and Request a refund.
- Google Play subscriptions and refunds: Cancel or change a subscription and Request a refund.
- Roku subscription management: Manage subscriptions.
Address
Corporate address
Bell Media Inc.
299 Queen Street West, Toronto, Ontario M5V 2Z5, Canada
Support contact
For official account and billing support use the Crave Help Centre: help.crave.ca.
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Written by Zayed Al Mansouri
Former postal advisor · 7 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 7 years to demystify legally binding mail for everyday users.