Pbs

Cancel PBS online

When do you want to cancel?

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United Arab Emirates

Cancellation service #1 in United Arab Emirates

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Termination letter drafted by a specialized lawyer
Sender
Pbs
1225 S. Clark Street
22202 Arlington United States
help@pbs.org
Subject: Cancellation of Pbs contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Pbs service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Pbs
1225 S. Clark Street
22202 Arlington , United States
help@pbs.org
REF/2025GRHS4

cancellation Pbs: Easy Method

What is PBS

Service overview

PBS (Public Broadcasting Service) is a U.S.-based public television network offering free streaming of many programs via its website and apps.

It also offers PBS Passport, a membership benefit provided by local PBS stations that grants extended access to select content for supporters.

How PBS works internationally

PBS content is broadly available for free worldwide via the website and apps, but some membership benefits (like PBS Passport) are restricted to U.S. or Canada and are managed by local stations.

UAE residents cannot officially subscribe to PBS Passport through local stations; workarounds such as VPNs may violate PBS terms.

How to cancel PBS

Cancel PBS Passport or membership (station-managed)

  • Locate your local PBS station - Passport and membership billing are controlled by each station.
  • Contact the station directly by phone, email, or postal mail to request cancellation.
  • Stations are the only parties that can stop recurring membership payments or remove Passport access.

Cancel recurring donations from Amazon Fire TV app

  • If you donated or subscribed through the Amazon Fire TV PBS app, cancel via Amazon Payments.
  • Visit the Amazon Pay site (https://pay.amazon.com/) and locate merchant agreements or recurring payments for the PBS Foundation.
  • Follow the merchant details to Cancel and Confirm the recurring charge.

What happens when you cancel

Access after cancellation

When you cancel a membership managed by a station, access to Passport or member-only content will end according to that station’s policy.

Access may remain until the end of the paid membership period if the station applies pro-rated timing; confirm with the station.

Renewal and account data

Canceling stops future recurring charges but does not necessarily delete your account or viewing history on PBS apps.

For data changes or account deletion requests, contact the station or use settings in the PBS app/website where applicable.

Will I get a refund?

PBS refund policy (general)

PBS does not provide automatic refunds, credits, or exchanges for unused membership time as a standard practice.

Refunds are generally not available unless required by applicable law or granted at the discretion of the local station.

Exceptions and how to request

  • If you believe a refund is warranted, contact the station that processed your membership or donation and request a review.
  • If you paid through a third party (for example, Amazon Pay), you may also request cancellation and refund through that payment provider.

PBS plans and pricing

Streaming and membership options

Most PBS video content is available free. PBS Passport is a station benefit with donation-based pricing that varies by station.

Availability and pricing for Passport are set by local stations and are generally U.S.-based only.

Plan Price Period Features
Standard Streaming AED0.00 One-time / Free Access to many PBS videos and livestream via PBS website and app without fee.
PBS Passport (U.S. stations) Contact for pricing Recurring (station-specific) Extended access to additional episodes and member benefits; available only through participating U.S. or Canada stations.

Your consumer rights in United Arab Emirates

General protection principles

UAE consumer protection law provides rights against unfair trade practices and defective goods and services, enforced by federal and emirate-level authorities.

These laws may assist if a local business handled your purchase; however, PBS services are provided by U.S. stations and may not fall directly under UAE jurisdiction.

Practical steps for UAE residents

  • Check how you paid (direct to a U.S. station, via an app store, or via Amazon Pay) to identify the correct contact for disputes.
  • If payment was processed by an international provider, contact your bank or payment provider in UAE for charge disputes if station contact fails.
  • You may contact UAE consumer protection authorities for guidance if you believe local consumer rights apply.

Customer experiences

Positive feedback

Many users praise PBS for its high-quality, educational programming and an intuitive streaming interface on official apps.

Some viewers report smooth streaming and reliable access to free PBS content.

Negative feedback

There are reported issues with third-party IPTV services or unofficial providers labeled "PBS" that cause subscription errors and poor support.

Some users have complained about difficulty canceling subscriptions purchased through unofficial shops, resulting in continued billing.

Documentation checklist

What to gather before contacting a station

  • Receipt or confirmation email for the donation or membership.
  • Name on the account, email used, and transaction date.
  • Payment method details (credit card, PayPal, Amazon Pay, app store account).

What to include in your cancellation request

  • Clear statement that you request cancellation of the membership or recurring donation.
  • Request for confirmation of cancellation and whether any refund will be issued.
  • Contact information and preferred method for the station to reply.

Common mistakes

Assuming apps or PBS national site can cancel Passport

Many users try to cancel Passport through the PBS app or national website, but Passport memberships are controlled by local stations.

Always contact the station that issued the membership rather than relying solely on app settings.

Paying through third parties without tracking merchant details

If you subscribe via Amazon, an app store, or a third-party seller, you must cancel with that payment provider as well as notify the station if needed.

Keep merchant names and transaction IDs to avoid delays and repeated charges.

Comparative recap

Quick comparison of options

Feature Standard Streaming PBS Passport (station)
Availability in UAE Yes - free PBS site/app content No - Passport is U.S./Canada station benefit
Cost Free (AED0.00) Donation-based; varies by station
How to cancel Use app settings or stop using service Contact the local PBS station directly (phone/email/postal)
Refund policy Not applicable (free) Refunds not automatic; depend on station discretion and applicable law

After cancelling

Confirm cancellation

Ask the station for written confirmation (email or letter) that the membership or recurring donation was canceled.

Keep confirmation and transaction records for at least 90 days in case of disputes.

Useful official links

Address

PBS corporate address

Public Broadcasting Service

1225 S. Clark Street, Arlington, VA 22202, United States

How to contact your station

Use the PBS Station Finder to locate local station contact details and membership support.

Direct station contact is required for Passport cancellations and membership billing questions.

FAQ

To cancel your PBS Passport membership, locate your local PBS station and contact them directly via phone, email, or registered postal mail to request cancellation.

If you subscribed through the Amazon Fire TV PBS app, you can cancel your recurring donation by visiting the Amazon Pay site and locating your merchant agreements to stop the payments.

After canceling your membership, access to Passport or member-only content will end based on your local station's policy, but you may retain access until the end of your paid membership period.

PBS does not provide automatic refunds for unused membership time; refunds are generally not available unless required by law or granted at the discretion of your local station.

To ensure your cancellation request is processed correctly, send your request in writing via registered postal mail or email to your local PBS station, and keep proof of your communication.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.