What is Breethe

Breethe is a subscription-based meditation, sleep and wellness service that offers guided meditations, sleep stories, hypnotherapy sessions, music and short breathing exercises. The service positions itself as an all-day mental wellness platform with personalised recommendations and a library that includes content for stress, anxiety, sleep and focus. Breethe markets free access to limited content and premium access through recurring subscriptions and, at times, lifetime offers or promotional one-time purchases. The company highlights hypnotherapy and a variety of sleep-focused audios as differentiators in its content catalogue.

Plan	Typical features	Typical AU price
Free tier	Limited rotating selection of meditations and sleep tracks	A$0
Monthly premium	Full library, offline access, personalised sessions	Varies (typical global listing is US$14.99; see note below)
Annual premium	Full library billed once per year; lower effective monthly cost	Varies (typical global listing is US$89.99; see note below)
Lifetime (when offered)	One-time unlock of premium content during select promotions	Varies by promotion

Note on prices: Breethe publishes typical subscription figures on its site and app-store listings (e.g. US$14.99/month; US$89.99/year). Local AU storefront prices vary by platform, taxes and exchange rates so AU amounts depend on the purchase route and the day’s FX rate. Where precise AU-listed amounts are unavailable publicly, the table uses "Varies" and practical guidance on what to expect.

How cancellations typically work for Breethe subscriptions

Framework: recurring digital subscriptions commonly auto-renew at the end of each billing period unless a valid cancellation or termination occurs before the renewal date. Consequentially, prepaid access usually continues for the remainder of the paid period even after termination is accepted by the supplier. The authority to grant refunds or prorate charges depends on how the subscription was purchased and on the supplier’s published terms.

Billing routes and legal authority: Breethe offers premium access through different payment routes (direct web checkout, app marketplaces or occasional third-party promotions). The billing route matters because the party that accepted the payment is typically the party that can process refunds or apply proration. If purchase records show a marketplace or third-party collector as the merchant of record, that collector’s rules and processes will usually govern refunds and renewals.

Notice periods and renewal timing: Subscriptions renew according to the billing cycle selected at purchase (monthly, annual, lifetime). To stop future renewals, a termination must be effective before the renewal moment specified in the applicable billing cycle and the supplier’s terms. Expect access to remain until the paid period expires; automatic retroactive refunds for used portions are uncommon unless the supplier’s policy states otherwise or consumer law requires a remedy.

Proration and refunds: Proration (credit for unused time) is a contractual concession rather than an automatic right for most digital services. Refund eligibility often depends on plan type (trial vs paid renewal) and timing. For example, refunds are more commonly discussed in relation to a recent renewal where the service was not supplied or where a material failure occurred. Suppliers may offer a short grace period after renewal as a commercial practice, but this is contract-specific.

Customer experiences with cancellation

What users report

Summarised from public reviews and forum threads, users report a mix of positive product experiences alongside recurring friction with billing or cancellation clarity. Praise centres on content quality, sleep stories and library depth. Criticism focuses on unexpected charges, slow or absent responses from support and confusion over which party processed the payment.

Representative customer feedback (paraphrase and direct quote): one forum user wrote that they "tried to cancel before the 14 days were up" and could not find a cancellation mechanism within the app, adding that they "tried emailing them with no response." Another public review described being billed during a claimed trial and then having difficulty securing a timely refund. These reports illustrate where disputes originate: timing of renewal, where the charge originated, and the responsiveness of support.

Recurring issues and practical takeaways

Recurring issues identified across review sites include: unclear merchant of record, delayed or no replies from support for billing queries, and occasional app-store vs direct-billing confusion. Users also report differences in plan prices shown in different storefronts. These patterns point to three practical implications: verify the merchant on your receipt, retain proof of payment and review the supplier’s published terms for refund windows.

Documentation checklist

Proof of purchase: receipt or transaction record showing date, amount and merchant-of-record.
Plan details: which plan (monthly/annual/lifetime), stated start and renewal dates.
Terms snapshot: copy or screenshot of the supplier’s terms/price at the time of purchase.
Trial evidence: any trial activation confirmation and expiry date.
Usage record: log entries or timestamps showing when the service was accessed after renewal (useful for disputes).
Complaint record: dates and short notes of any contact attempts and responses received from the supplier or payment provider.

Billing route comparison and implications for refunds

Billing route	Who typically controls refunds/renewals	Common implications
Direct web checkout (merchant is Breethe)	Supplier (Breethe) controls refunds and proration	Refunds depend on supplier policy and terms; evidence and timing are decisive
App marketplace (merchant of record is app store)	Marketplace controls purchase record and refund policy	Refunds and dispute steps follow the marketplace rules; store-level receipts identify merchant
Third-party reseller or promotion	Reseller or promoter may be merchant of record	Terms of the reseller affect termination and remedies; documentation is critical

Implication: identify the merchant on your receipt because that determines the contractual doorway for refunds and renewal-stop confirmations. Maintain the transaction record and any marketplace receipts when seeking remedies.

Address

Address: 430-4300 Boulevard de Maisonneuve Ouest Westmount QC H3Z 3C7 CANADA

Disputes, chargebacks and legal protections relevant to Breethe

Contractual remedies start with the supplier’s terms; statutory remedies arise under the Australian Consumer Law (ACL) where a digital service is not provided with due care and skill or is not fit for the purpose represented. The ACL can oblige a supplier to provide a refund, replacement or compensation where there is a major failure in the service. Consequently, contract terms cannot lawfully exclude ACL guarantees that apply to consumers.

When to consider a formal payment dispute: if a charge is unauthorised, the merchant of record cannot or will not correct an apparently wrongful renewal, or the supplier fails to respond within a reasonable timeframe, a card provider or payment channel will often allow a dispute or chargeback investigation. Evidence that strengthens a dispute includes the proof-of-purchase, screenshots of terms/price, and a clear timeline of attempts to resolve the matter directly.

Regulatory context: regulators have scrutinised opaque subscription practices and emphasise that cancellation must be reasonably accessible and that businesses must not mislead consumers about cancellation or refund rights. The ACCC’s recent guidance and enforcement actions demonstrate that systemic failures around renewals and cancellations attract regulatory attention. Use ACL remedies where the service materially fails to match promised features or where cancellation practices appear misleading.

Practical expectations about refunds and cooling-off for Breethe

Cooling-off: Australian law does not automatically provide a wide-ranging "change of mind" cooling-off right for digital subscriptions; any post-purchase cancellation or refund right is typically contractual. Nevertheless, where a renewal charge occurred recently and the service was not supplied or the supplier materially breached the promised features, ACL remedies are available. Suppliers sometimes offer a short commercial grace period after renewal as a customer-service gesture.

Timing: expect an initial acknowledgement window for disputes (varies by merchant). If a refund is commercially offered, timing to credit the original payment method depends on the merchant or payment processor and can range from days to several billing cycles. When the merchant indicates the payment originated with a third party, that third party’s policies govern the refund timeline.

Common pitfalls to avoid when challenging a renewal or charge

Missing documentation: do not assume a bank statement alone is enough; behaviour logs, receipts and terms snapshots matter.
Assuming merchant identity: treat the merchant-of-record on the receipt as authoritative for dispute routing.
Late action: delays in registering a dispute reduce the chance of a full remedy and complicate a chargeback timeline.
Relying solely on informal posts: public forum posts are useful for context but rarely substitute for transactional proof in disputes.

Evidence that helps a dispute about a Breethe charge

Transaction record: bank or card statement identifying the merchant name and transaction date.
Subscription metadata: plan name, renewal date and price shown at purchase time.
Service access log: evidence of service usage after renewal, if relevant.
Communication trail: dates and short notes of any contact attempts and responses.

What to do after cancelling Breethe

After a termination has been processed through the applicable contractual channel, monitor your billing statements for at least two renewal cycles to confirm that renewals have ceased. Keep all transaction evidence and any confirmation messages or screenshots that show the effective cancellation date and that no further charges are due for the terminated cycle. If a renewal payment posts after the termination date, raise a documented dispute with the merchant of record and, if necessary, the payment provider.

Next steps if you still see unexpected charges: assemble the checklist items above, identify the merchant shown on the charge and follow that merchant’s published dispute process or the payment-provider dispute route. If the matter looks systemic or involves misleading representations about cancellations or renewals, you may consider reporting the problem to a consumer regulator. Keep interactions factual, focused on the timeline, and preserve copies of all materials.

Warning: public reports show that users sometimes experience slow responses on billing queries; documenting your timeline thoroughly improves the chance of a favourable outcome.

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