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Cancellation service #1 in Australia
DoFasting is a subscription-based intermittent fasting app and meal/fitness companion developed by Fasting Solutions UAB. The service offers fasting timers, progress tracking, meal suggestions, workout routines and educational content designed to support weight-loss and health goals. DoFasting is sold as a time-limited subscription (monthly/quarterly/half-year/annual options are offered) and is available as an app on major marketplaces as well as via a website purchase route.
From a financial perspective, DoFasting positions itself as a mid-priced wellness subscription with multiple billing intervals and periodic discounts; the billing route (direct website sale versus marketplace in-app purchase) affects who controls renewals and refunds. Sources documenting plans, pricing and provider statements include the DoFasting product pages and official help articles.
Subscription models: DoFasting markets three main recurring intervals: a multi-month plan, a half-year plan and an annual plan. Pricing regularly varies by promotions and user location, so the effective cost will often be promotional rather than the list rate.
Auto-renewal and billing cycle: Subscriptions are auto-renewing by default until cancelled. Billing occurs at the start of each renewal period and that charge covers the coming period. From a cashflow perspective, annual billing concentrates outflow; quarterly or monthly spreads the cost but often carries a higher per-month price.
Purchase route matters: If the subscription was purchased through an app marketplace, that marketplace controls the renewal and refund mechanics. If purchased directly from the developer, the developer’s terms and refund policy apply. This split determines the practical recourse and timelines available to customers.
Refund windows and cooling-off: DoFasting’s published refund guidance refers to a limited window for refund requests tied to the date of purchase and asks users to provide proof of purchase and issue details when requesting refunds. The help materials state a short refund request window for purchases made directly from the provider. Marketplace purchases are subject to the App Store or Google Play refund processes.
Below is a practical AU-focused breakdown drawn from regional reviews and currency-converted publisher data. Prices change frequently with promotions; treat listed amounts as representative examples rather than guaranteed rate cards.
| Plan | Typical AU price (representative) | Billing frequency |
|---|---|---|
| 3-month | A$33 - A$39 (approx) | Billed every 3 months |
| 6-month | A$45 - A$52 (approx) | Billed every 6 months |
| Annual | A$66 - A$67 (approx) | Billed every 12 months |
These AU figures reflect multiple regional conversions and reviewer price reports; pricing is frequently offered as time-limited discounts so the immediate checkout price can differ materially from baseline figures. For example, reviewer summaries report supplies of promotional trial offers and deeply discounted initial rates that reset to regular renewal amounts on the renewal date.
User feedback aggregated across review platforms shows two broad clusters: satisfaction with the app functionality, and frequent complaints about recurring billing or refund handling. Positive reviewers cite helpful tracking features and results. Critical reviewers commonly describe unexpected renewals, difficulty securing refunds, and perceived slow responses from support.
Representative user comments include reports of repeated billing after an attempted cancellation, requests for refunds being reduced or denied due to timing around renewal, and users needing to provide proof of charges to have cases investigated. Some reviewers explicitly reported multiple cancellation attempts before the merchant acknowledged a termination.
From a financial-advisor perspective, recurring patterns to prioritise when evaluating DoFasting are: confirmation of the purchase route, tracking renewal dates, and keeping receipts/screenshots of payments. User reports suggest that disagreements about renewals often hinge on timing, promotional pricing confusion, or the channel of purchase.
When assessing risk, note that marketplace purchases rely on third-party refund mechanisms and timelines, while direct purchases rely on the developer’s stated policies. Several users report that marketplace refunds were handled through the marketplace and that direct-merchant disputes required more documentation.
Refund eligibility: DoFasting’s public refund guidance references a short timeframe after purchase for refund requests and indicates proof of payment is required for direct refunds. Marketplace purchases are subject to the marketplace refund policies. From a financial perspective, the fastest path to a refund may depend on which entity processed the charge.
Chargebacks and disputes: The developer warns that initiating a chargeback may complicate and lengthen resolution, and some merchant language indicates they consider chargebacks a last-resort mechanism; outcomes can take months and sometimes cannot be reversed if closed in the merchant’s favour. For bank account and card management, chargebacks can be effective but they carry administrative time and may affect the speed of recovery.
Tax and accounting: For household budgeting, treat annual renewals as a lump-sum expense. If you rely on subscription services as tax-deductible in any context, keep detailed invoices and reconcile the date billed to the period of use. From a cashflow optimisation angle, consider which billing interval aligns with your savings cadence to minimise surprise outflows.
From a value perspective, compare DoFasting’s per-year effective cost against other fasting apps and low-cost trackers. Some competing services provide similar tracking tools at comparable or slightly higher annual prices and different community or coaching features. Use the table to compare headline costs and a quick feature note.
| Service | Representative annual AU price | Key difference |
|---|---|---|
| DoFasting | A$66 (approx) | Tracker + recipes + workout library; promotional pricing common |
| BodyFast | A$70 - A$75 (approx) | Coaching-focused plans available |
| Fastic | A$79.99 (approx) | Community challenges and coaching tiers |
These representative competitor prices are drawn from regional app reviews and publisher comparisons; actual checkout amounts will depend on platform and ongoing promotions. Comparing annual effective cost per month helps determine the best value for your usage pattern.
If an unexpected renewal appears on your statement, prioritise documentation: identify the transaction line on your bank or card statement and match it to the service name and billed amount. The next step, from a dispute-cost perspective, is to compile proof and choose the appropriate dispute channel based on who processed the payment.
When contested charges persist after you believe you cancelled, consider these financial steps: track the dates of any correspondence, note the merchant’s stated refund policy, and if necessary discuss a dispute with your card issuer while providing the supporting documentation required by them.
Access period: Cancelling a subscription typically prevents future renewals but does not always terminate access immediately for the paid period; you can usually expect service access through the end of the paid billing cycle. From a budgeting standpoint, this means the benefit continues until the prepaid period ends even after cancellation.
Monitoring and verification: After a cancellation action or dispute, monitor your billing statements for two consecutive billing cycles to confirm no further charges. Maintain the documentation checklist items during this monitoring window to support any further action.
If charges continue: If you observe further withdrawals after cancellation, escalate through the payment channel that processed the charge (marketplace or card provider). Keep timelines tight: earlier claims with clear evidence are more likely to resolve in your favour and reduce the chance of a protracted chargeback while improving your position if a regulator or intermediary reviews the case.
Next steps for optimisation: In terms of value, review how much active usage you get from the app before renewing. If usage is low, an annual billed sum produces a higher opportunity cost; consider shorter intervals or free alternatives with equivalent tracking to match use intensity.
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Written by Cooper Robinson
Postclic editor · 4 years experience
Editor at Postclic for 4 years, I turn complex registered electronic mail procedures into clear, actionable English.