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Cancellation service #1 in Australia
Lmct Plus is a subscription-based rewards and giveaway membership that markets discounted partner offers plus entries into prize draws for cars, properties and other high-value prizes. Membership tiers commonly offer accumulating entries that increase the longer a customer remains subscribed and a tiered set of benefits such as greater discount access and higher numbers of monthly draw entries. This commercial model is sold as a loyalty and promotions club rather than a regulated lottery.
The company markets multiple monthly tiers with advertised Australian dollar pricing for everyday membership levels. Pricing shown on company pages and affiliated sites lists entry-level and premium monthly plans that start from A$19.99 and scale upward for additional entries and benefits. These published amounts are the basis for how billing and proration are commonly discussed by members.
| Plan | Typical billing | Price (AUD) |
|---|---|---|
| Entry | Monthly | A$19.99 |
| Premium | Monthly | A$49.99 |
| Elite | Monthly | A$99.99 |
Contracts for membership subscriptions like Lmct Plus are usually monthly recurring agreements tied to the member's chosen billing cycle. Cancellation effects depend on where and how the subscription was initiated and the platform used for payment. This means timing within a billing cycle affects whether future payments are stopped immediately or only after the current paid period ends.
Common commercial terms advertised by the service note "opt-out anytime" or similar language, but operational practice reported by customers can differ from the marketing claim. Members should therefore be prepared for timing, proration and refund variation.
Most monthly plans will bill on a recurring day each month; cancelling mid-cycle frequently prevents future charges but does not always produce a partial refund for the current period. This means membership access may continue until the end of the paid month even after a cancellation is recorded.
If your membership was purchased as an annual plan there may be different terms about refunds and early termination set out in the applicable membership terms. Always check the specific membership terms that applied when you subscribed for any stated notice period or refund rules.
Certain consumer transactions can attract a statutory cooling-off period, but not all digital subscription purchases automatically qualify. Whether a cooling-off right applies will depend on how the membership was sold, what was promised, and the terms accepted at purchase.
When a refund is eligible the practical options are: a full refund, a partial refund for unused time, or a credit. The service's published terms and the payment-source rules (card provider, app store) determine which outcome is available.
Public reviews and consumer complaint sites show two recurring themes: dissatisfaction with the perceived value of the membership, and friction when attempting to stop recurring payments. Several reviewers described lengthy or unclear cancellation experiences and reported needing to involve their bank to stop ongoing charges. These comments are common on independent review platforms.
Some consumers also questioned transparency around prize conduct and licensing, and media reports note regulatory scrutiny and legal proceedings related to trade promotion rules. Those matters can affect how regulators and courts view giveaway operations and member rights.
From the patterns in public feedback the most frequent practical problems are: unclear membership terms at sign-up, difficulty confirming when a cancellation is effective, and unexpected recurring card charges. These produce three practical takeaways: document everything, monitor statement activity for at least two subsequent billing cycles, and be ready to escalate if unauthorised charges continue.
| Event | Likely outcome for Lmct Plus membership |
|---|---|
| Cancellation recorded mid-month | Access may continue until the paid period ends; future billing should stop if cancellation is accepted. |
| Request for refund shortly after billing | May be handled case-by-case: full refund, partial refund, or no refund depending on terms and how long access was used. |
| Unauthorised or continuing charges | Bank dispute or chargeback routes are commonly reported by members who could not stop deductions through the provider. Documentation is essential for success. |
Under the Australian Consumer Law consumers have rights against unfair contract terms, misleading representations and goods or services that are not delivered as promised. Where marketing claims about prizes, free entry or guaranteed outcomes are inaccurate, consumers may have remedies. This is particularly relevant to a rewards/giveaway model such as Lmct Plus.
Regulatory action or criminal charges that are public record can also change a company's obligations or the remedies available to members. Keep in mind that media reporting and regulator notices can inform a member's escalation choices.
If you find charges you did not authorise, or a provider is not responding as required by its terms, consumers commonly escalate through their payment provider or file formal complaints with consumer protection agencies. A bank or card issuer may allow a dispute/chargeback where services were not provided as described or where recurring charges continued after cancellation was attempted.
When consumer remedies at the company level are exhausted, lodging formal complaints with the relevant state or federal fair trading regulator or the national consumer watchdog is an option. This course of action is most effective when supported by clear documentation.
After you have a cancellation recorded, continue to monitor your bank and card statements for two billing cycles. This is the main way to confirm whether future charges have stopped.
If charges reappear, use formal dispute options available through your payment provider and present the documentation checklist above. Consider lodging a complaint with the relevant consumer protection agency if you cannot resolve the matter through the provider or your bank.
Finally, preserve evidence of the membership terms, billing history and any communications. This makes remedies such as refunds, chargebacks or regulator complaints more likely to succeed. Keep actions proportionate and focused on the documentation and legal rights that protect consumers of subscription services.
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Written by Zoe Wright
Regulatory watch · 8 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 8 years to make sure every Postclic template is compliant and admissible in court.