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Cancel FUNCTION OF BEAUTY
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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Function Of Beauty service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Function Of Beauty: Easy Method
What is Function Of Beauty
Function Of Beauty is a direct-to-consumer personal-care brand that makes customizable hair and body products. Customers build bespoke formulas (selecting base types, hair goals, color, scent and occasionally concentrates) and may purchase one-time orders or enroll in a recurring subscription for scheduled shipments.
How to cancel Function Of Beauty
- Via Web (account): Log into your account at functionofbeauty.com, go to “Manage Subscription” → “Cancel Subscription.” Cancellations apply only to the next scheduled delivery; you must cancel before the order is processed (before you are charged). You should receive a confirmation email - contact support if you don’t get one within 24 hours.
- Via App Store (iOS): Open iPhone Settings → tap your Apple ID → Subscriptions → select Function of Beauty → Cancel Subscription. Billing and refunds for app-store subscriptions are handled by Apple; use your Apple ID subscription settings for changes or refund requests.
- Via Google Play (Android): Open Google Play Store → Menu → Subscriptions → select Function of Beauty → Cancel Subscription. Billing and refunds for Google Play subscriptions are handled by Google.
What happens when you cancel
When you cancel, the cancellation typically stops future shipments but usually applies only to the next scheduled delivery that has not yet been processed. If an order has already been processed or charged, cancellation will not reverse that shipment. Your account information and order history generally remain accessible in your account after cancellation. If you cancelled through Apple or Google, billing and renewal control is managed through those platforms rather than through the Function Of Beauty website.
Will I get a refund?
Function Of Beauty generally does not provide refunds once an order has been processed; one‑time orders are non‑refundable. Subscribers who are unhappy with a received order may be eligible for a one‑time reformulation within 60 days instead of a refund. For wrong, missing or defective orders, Function Of Beauty may issue corrections or refunds; when refunds are given they can take about 7 - 10 business days to appear on the original payment method. If you believe a refund is due and don’t receive one, contact the company first and keep documentation; if problems persist you may need to involve your card issuer or appropriate consumer authorities.
Function Of Beauty plans and pricing
| Plan | Price (CAD) | Period | Features |
|---|---|---|---|
| Function of Beauty PRO Custom Recovery Shampoo (11 oz) | C$24.00 | One-time (per bottle) | Bond-repair; customizable with up to 3 Hair Goal Concentrates (Pro line at Sephora Canada) |
| Function of Beauty PRO Mini Custom Recovery Shampoo (wavy/damaged) (mini) | C$12.00 | One-time (per mini bottle) | Same bond-repair formula in mini size |
| Curly Hair Shampoo Jumbo (22 oz) | C$16.99 | One-time (per jumbo bottle) | Custom base shampoo for curly hair (non-Pro line) |
Your consumer rights in Canada
Canadian federal and provincial consumer-protection laws do not automatically give a 14‑day “cooling‑off” right for online personalized goods; for customized products like Function Of Beauty’s, there is typically no automatic right to return simply because you changed your mind. However, consumers are entitled to remedies when products are defective, not as described, or not fit for purpose. Automatic subscription renewals must be clearly disclosed and provide an accessible cancellation method - if charges continue after a confirmed cancellation that may breach provincial rules. If your rights are violated you can file a complaint with the Competition Bureau or your provincial consumer affairs office, or pursue a chargeback through your card issuer where appropriate.
Customer experiences
Public reviews are mixed. Positive feedback highlights strong customization options (color, scent, tailored formulas), good performance for many users and clean/vegan positioning. Negative reviews focus on recurring billing or charges after alleged cancellation, difficulty obtaining refunds or support, unexpected price or size changes, and slow or unresponsive customer service. These patterns appear in Canadian Trustpilot and Sitejabber complaints as well as other third‑party summaries.
Documentation checklist
- Order number(s) and dates
- Account email and username
- Confirmation email for cancellation (if received)
- Payment records or credit‑card statements showing charges
- Screenshots of subscription settings, cancellation screens, and any error messages
- Copies of correspondence with Function Of Beauty or app-store receipts
Common mistakes
Common mistakes include cancelling after the next shipment has already been processed (so a charge still posts), cancelling in the wrong place (for example cancelling on the website when the subscription billing is handled by Apple/Google or vice versa), and failing to save or wait for a cancellation confirmation email. Other pitfalls are not checking the billing or ship date and assuming customer support will automatically reverse charges without providing documentation - keep records and act promptly if you see an unexpected charge.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (account) | Refunds generally not provided for processed one‑time orders; refunds possible for defective/incorrect orders; subscribers can request reformulation within 60 days | Medium - straightforward cancellation UI, but public complaints about billing after cancelling |
| App Store (iOS) | Billing and refund requests handled by Apple; refunds depend on Apple’s policies | Low - use Apple ID Subscriptions to cancel; refunds through Apple |
| Google Play (Android) | Billing and refund requests handled by Google; refunds depend on Google’s policies | Low - use Google Play Subscriptions to cancel; refunds through Google |
After cancelling
After you cancel, keep your cancellation confirmation and the documentation checklist items. If you do not receive confirmation within 24 hours after cancelling on the website, contact Function Of Beauty support and save any responses. For app-store subscriptions, check your Apple ID or Google Play purchase history to confirm cancellation. If charges continue despite a confirmed cancellation, contact your payment provider and consider filing a dispute; you can also consider filing a complaint with the Competition Bureau (competitionbureau.gc.ca) or your provincial consumer affairs office. For Function Of Beauty support and policy details see their FAQ at functionofbeauty.com and their cancellation article at intercom.help.
Address
Function Of Beauty
166 Crosby Street, 10th Floor
New York, NY 10012
USA
If you choose to send a physical cancellation letter, use certified mail with return receipt requested to ensure proof of delivery.