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Keep2Share

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Canada

Cancellation service #1 in Canada

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Termination letter drafted by a specialized lawyer
Sender
Keep2Share Cancel Subscription | Postclic
Keep2Share
Not available
Not available Not available Not available
support@keep2share.com
Cancellation of Keep2Share contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Keep2Share service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Keep2Share
Not available
Not available Not available , Not available
support@keep2share.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Keep2Share. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Keep2Share: Easy Method

What is Keep2Share

Keep2Share is an online file‑hosting and file‑sharing service that provides free and paid accounts for uploading, storing, and sharing files. It offers premium features such as faster downloads, parallel downloads, and extended storage or bandwidth for paying subscribers.

The service is run online and does not provide a publicly listed postal or street address for customer cancellations; account and billing management is handled through the website and its support channels.

How to cancel Keep2Share

  • Recommended (fastest): Log in to your Keep2Share account at https://keep2share.cc, go to Account or Settings, find the Subscription/Billing or Premium section, select the option to cancel or disable auto‑renewal, follow the on‑screen confirmation steps, and keep any cancellation confirmation (screenshot or email).
  • If you cannot cancel through your account, contact Keep2Share support using the contact options shown on their website (or the support email listed on their site) and request cancellation. Include your account email, order or transaction ID, and a clear cancellation request.

What happens when you cancel

When you cancel a paid Keep2Share subscription, auto‑renewal should be stopped so future billing cycles do not renew your plan. Your account will typically retain premium access until the end of the paid period you already paid for, then revert to the free tier unless you re‑subscribe.

Files you uploaded and account data are subject to Keep2Share’s retention and deletion policies. If you want to keep any stored files, download or back them up before or immediately after cancelling. Always save confirmation of your cancellation for reference if access or billing issues arise.

Will I get a refund?

Keep2Share’s standard policy generally does not guarantee refunds for already‑paid subscription periods; refunds are typically handled on a case‑by‑case basis. Some exceptions may be made for billing errors, duplicate charges, or if required by applicable law. If you believe you are entitled to a refund, contact Keep2Share support promptly with your transaction details and a clear explanation.

If support is unresponsive or you are denied a refund that you believe is required by law, you can seek a refund or dispute the charge through your payment provider (credit card issuer or PayPal). In Canada, you may also refer to provincial consumer protection resources if you believe a business practice is unfair or deceptive.

Keep2Share plans and pricing

Plan Typical Duration Price
Free Ongoing Varies
Premium (monthly) 1 month Varies
Premium (quarterly) 3 months Varies
Premium (annual) 12 months Varies

Your consumer rights in Canada

Consumer protection in Canada includes federal and provincial rules. Digital services and subscriptions are subject to general consumer protection principles, including prohibitions on unfair business practices and requirements for clear disclosure of terms (such as automatic renewals and cancellation methods). Exact rights and remedies vary by province; for example, some provinces require clear disclosure of renewal terms and provide recourse for misleading practices.

If you have a billing dispute or believe a cancellation or refund was handled improperly, you can contact your card issuer to dispute the charge, consult your provincial consumer protection office, or refer to federal resources such as the Competition Bureau and the Financial Consumer Agency of Canada for guidance.

Customer experiences

User reports are mixed: many users report straightforward cancellations via the account settings and timely cessation of renewals, while others report delays or needing follow‑up with support to confirm cancellation or to resolve billing issues. Response times and outcomes can vary, and keeping records (screenshots, confirmation emails, transaction IDs) is commonly cited as helpful when problems occur.

Documentation checklist

  • Account email and username; order or transaction ID; date and amount of the charge; payment method (last 4 digits of card or PayPal email); screenshots of subscription/billing pages and any cancellation confirmation; copies of emails sent to/received from support.

Common mistakes

Common mistakes include assuming deleting the app removes the subscription, waiting until after the billing date to cancel (resulting in an unwanted renewal), cancelling the wrong account (if you have multiple emails), and failing to keep confirmation proof. Another frequent issue is not checking whether auto‑renewal has actually been turned off; always verify the subscription status in your account and retain a confirmation.

Comparative recap

Method Refund Difficulty
Online account cancellation Depends on policy / case‑by‑case Easy
Email support request Depends on policy and response Moderate

After cancelling

After you cancel, confirm the subscription status in your account and save any confirmation messages. If billing continues after cancellation, contact Keep2Share support immediately and provide your documentation. If you cannot resolve the issue with support, contact your payment provider to dispute unwanted charges and consult provincial consumer protection offices or federal resources for further guidance.

Helpful links: Keep2Share home page: https://keep2share.cc; Government of Canada consumer information: https://www.canada.ca/en/consumer-affairs.html; Competition Bureau: https://www.competitionbureau.gc.ca/; Financial Consumer Agency of Canada: https://www.canada.ca/en/financial-consumer-agency.html.

Address

Keep2Share does not provide a public postal or street address for cancellations. Cancellation must be completed online through your account settings or by contacting Keep2Share support using the contact options provided on their website.

FAQ

To cancel your Keep2Share subscription, log in to your account, go to Account or Settings, find the Subscription/Billing section, and select the option to cancel. Ensure you keep a confirmation of your cancellation for your records.

Keep2Share generally does not guarantee refunds for already-paid subscription periods, as refunds are handled on a case-by-case basis. If you believe you are entitled to a refund, contact support with your transaction details.

After cancelling, your account will retain premium access until the end of the paid period. However, files may be subject to Keep2Share’s retention policies, so download any important files before cancelling.

A common mistake is not saving the cancellation confirmation. Always keep proof of your cancellation, whether you cancel online or via written request, to avoid future billing disputes.

If your cancellation was not processed correctly, you can dispute the charge through your payment provider. Additionally, you may refer to consumer protection resources in Canada if you believe the business practice was unfair.