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I hereby notify you of my decision to terminate the contract relating to the 123Helpme service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation 123Helpme: Easy Method
What is 123Helpme
Overview
123Helpme is an online essay and academic resource library offering searchable essays, citation help, grammar and spelling checks, and limited plagiarism checking. It operates on a subscription model that provides varying access levels depending on the plan chosen.
The service is run by Student Brands and billed in US dollars on its public pricing pages; Canadian users may see approximate CAD conversions at checkout or in their billing details.
How to cancel 123Helpme
How you cancel depends on how you originally subscribed (directly on the website, through Apple/Google app stores, or via a third-party payment method). Below are consolidated, practical steps to cancel if you subscribed through the website - follow the appropriate alternative steps if you used an app store or other billing channel.
- Sign in to your 123Helpme account on the website and go to Account or Billing settings. Look for "Manage Subscription" or "Cancel Subscription" and follow the on-screen prompts to cancel recurring billing.
- If you cannot find a cancel button, use the site's contact/support form or support email to request cancellation. Include your account email, subscription ID or transaction ID, and a clear request to cancel recurring payments immediately.
- If you subscribed via Apple App Store or Google Play, cancel through your Apple ID subscriptions (Apple subscription support) or Google Play subscriptions (Google Play subscription support), not the 123Helpme website.
- After cancellation, save confirmation: screenshot the cancellation page, save any confirmation emails, and note the date and time. Check your bank/credit-card statement in the next billing cycle to verify no further charges.
- If online cancellation fails, file a written cancellation and consider sending it by registered mail (see Address section) for proof of delivery.
What happens when you cancel
In most cases, cancelling stops automatic renewal at the next billing date. You typically retain access to paid features for the remainder of the billing period you already paid for; access often ends immediately for some trial offers - check the confirmation message you receive when you cancel.
Your account and any saved content (bookmarks, downloads, notes) may remain on 123Helpme unless you delete the account separately. If you want personal data removed, request account deletion explicitly through the site’s privacy or account settings or contact support and keep written proof of your request.
Will I get a refund?
123Helpme’s refund outcomes vary and are generally determined case-by-case. Refunds are not automatically guaranteed for recurring subscriptions; common exceptions include billing errors, unauthorized charges, or specific trial-period policies. If you cancel shortly after an accidental renewal, contact support quickly and ask for a refund citing the charge date and transaction ID.
If you subscribed through Apple or Google, refunds and their eligibility are handled through the respective store refund processes, not directly by 123Helpme. If you believe a charge was fraudulent or a merchant will not provide a reasonable resolution, you can contact your card issuer to request a chargeback under Canadian bank and card network rules.
123Helpme plans and pricing
| Plan | Price (USD / approx CAD) | Period | Features |
|---|---|---|---|
| 7‑day trial (then monthly) | US$7 for 7 days, then US$29.95/month (approx C$40.43/month) | Weekly / Monthly after trial | Access to essays database, grammar/spell check, citation assistance, some plagiarism checks |
| Monthly | US$29.95/month (approx C$40.43/month) | Monthly | Full access to essays, grammar/spell check, citation assistance, plagiarism checks |
| Quarterly | US$59.85 per 3 months (approx C$80.04 total, C$26.68/month equivalent) | Every 3 months | Same as monthly, billed quarterly |
| Annual | US$119.40/year (approx C$160.20 total, C$13.35/month equivalent) | Annually | Same as monthly, billed annually |
Note: No official Canadian-dollar pricing is published; these are US-listed prices with approximate conversions. For exact CAD amounts check your account billing settings or the Canadian checkout interface.
Your consumer rights in Canada
Canadian consumer protections cover unfair business practices and misleading advertising. There is not a single nationwide "cooling-off" rule for all digital subscriptions, but provinces require clear disclosure of automatic renewals and terms. If you feel the subscription terms were not clearly disclosed or you were misled, you can complain to your provincial consumer protection office.
If you were charged without authorization, you have the right to dispute the charge with your credit-card issuer or bank; Canadian banks and card networks provide chargeback procedures for fraudulent or incorrect transactions. For unresolved disputes, you may also escalate to the Better Business Bureau or file a complaint with provincial regulators or consumer protection agencies.
Customer experiences
Reports from users are mixed. Some users find cancellation straightforward via the account page and receive prompt confirmation, while others report difficulty locating the cancel option or being charged after attempting to cancel. A common theme in complaints is unexpected automatic renewal after a trial period.
Many successful resolutions come from providing clear documentation (screenshots, confirmation emails, transaction IDs) and communicating promptly with billing support or the payment provider. App-store subscriptions often require separate cancellation through the store, which resolves many disputes quickly when followed correctly.
Documentation checklist
- Account email and username used for 123Helpme
- Subscription confirmation, order number or transaction ID
- Bank or credit-card statement showing the charge
- Screenshots or copies of cancellation attempts and any confirmation messages
- Copies of email exchanges or support tickets with 123Helpme or Student Brands
- Date and time notes for all relevant actions
Common mistakes
Failing to cancel before the trial ends or renewal date is the most frequent error - subscriptions commonly auto-renew and cancelling after the renewal means you may already have been charged for the next period. Example: cancelling two days after an annual renewal will not prevent that annual charge.
Another common mistake is assuming deleting an app or logging out cancels the paid subscription; app removal does not stop billing in Apple or Google Play stores. Example: deleting the mobile app but not cancelling the subscription in your Apple ID will result in recurring charges.
Not saving confirmation or supporting documents leaves you with no evidence if a dispute is needed. Example: closing a cancellation dialog without taking a screenshot can make it harder to prove you cancelled before renewal.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website account cancellation (direct) | Possible for recent charges or errors; case-by-case | Low to moderate |
| Contacting support via email/form | Possible with evidence; may take time | Moderate |
| Apple App Store / Google Play cancellation | Refunds handled by store; often limited but sometimes granted | Low (if you follow store process) |
| Chargeback via bank/card | Possible if unauthorized or merchant refuses reasonable refund | Moderate to high (requires bank procesing) |
| Registered mail cancellation (proof of delivery) | Refund depends on merchant policy; strong proof of notice | Moderate (more effort, but strong evidence) |
After cancelling
After you cancel, monitor your bank or credit-card statements for at least one additional billing cycle to confirm no further charges. If you see charges you didn’t authorize, contact your card issuer immediately to dispute the transaction and provide the documentation checklist items.
If you need help with store-managed subscriptions, use the official guidance pages: Apple subscription support and Google Play subscription support. For general Canadian consumer guidance, see Government of Canada consumer protection.
Address
If you choose to send a written cancellation request, send it to the company address and consider registered mail (raccomandata A/R) to ensure proof of delivery. Include your account details, transaction IDs, and a clear statement requesting cancellation of recurring billing and, if applicable, a refund.
Student Brands, LLC
523 W 6th St. Suite 1234
Los Angeles, California 90014
United States