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Cancellation service #1 in Canada
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Gregmat service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Gregmat: Easy Method
What is Gregmat
GregMat is an online test-preparation platform focused primarily on the GRE (and offering TOEFL materials), providing video lessons, practice tests, study plans, and live classes. It is run by GregMat LLC and offers subscription plans billed in US dollars with multi-month bundle options and app access on iOS and Android.
How to cancel Gregmat
- On the web: Log into your GregMat account at GregMat's cancellation page, click your profile avatar at the top right, choose “cancel my subscription,” and follow prompts. You should receive a cancellation confirmation email; if you don’t get it within an hour, contact support.
- Via Apple (iPhone/iPad): Cancel through your device Settings → tap your name/Apple ID → Subscriptions → find Greg → Cancel Subscription (see Greg’s app guidance at greg.app).
- Via Google Play (Android): Open the Google Play app → profile icon → Payments & subscriptions → Subscriptions → find Greg → Cancel Subscription (see greg.app).
- By email: Send a cancellation request to support@gregmat.com and include your account email and any relevant purchase details to speed processing.
What happens when you cancel
If you cancel via the website, you keep access to all course materials until the end of your current billing period. GregMat retains account data such as quiz scores and progress so you can regain it if you resubscribe. Cancellation confirmations are normally emailed; keep that confirmation for your records. For purchases through Apple or Google, your access and billing follow the platform’s rules for subscriptions purchased through their stores.
Will I get a refund?
GregMat’s stated policy is that subscription fees are non-refundable, including auto-renewal charges and one-time purchases made through the site. There is no free-trial extension or automatic refund for missed cancellation windows. However, purchases made through Apple’s App Store or Google Play remain subject to those platforms’ refund procedures, and Canadian consumer-protection rules or payment-provider dispute processes may provide other routes for a refund in specific circumstances.
Gregmat plans and pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| GregMat+ | US$7.99/month | Monthly | Weekly live classes, recorded classes, GRE study plans, full practice tests, TOEFL study plan, vocab/quant tools, app video downloads |
| GregMat+ with PrepSwift | US$9.99/month | Monthly | All GregMat+ features plus hundreds of short videos and quizzes (PrepSwift add-on) |
| 3-Month GregMat+ | US$23.97 | 3-Month bundle | Same as GregMat+, 3-month access |
| 3-Month GregMat+ with PrepSwift | US$29.97 | 3-Month bundle | Same as GregMat+ with PrepSwift, 3-month access |
| Prices are listed in USD; Canadian customers will be charged in USD and may see CAD conversion applied by their payment processor or app store. | |||
Your consumer rights in Canada
Canadian consumers may have statutory protections that affect digital subscriptions. Some provincial laws (for example, Quebec’s Civil Code provisions or Ontario’s Consumer Protection Act) provide a limited right of withdrawal or cooling-off period for certain digital-content purchases - often around 10 - 14 days - depending on how the contract is presented and whether the right to cancel was properly disclosed. GregMat’s no-refund policy may therefore conflict with consumer rights where the purchase qualifies as a contract with a statutory withdrawal period.
If you bought via Apple or Google, their refund channels and policies apply and can be used to request reimbursement. For web purchases, if GregMat refuses a refund that you believe is required by law or by the way the sale was conducted, you can dispute the charge with your bank or card issuer and file a complaint with your provincial consumer-protection office or report issues to the Competition Bureau for guidance.
Customer experiences
Reviews are mixed. Positive reports include personal support from Greg (the founder) in isolated cases, such as granting a free week when a user could not renew due to payment issues, and earlier reviews praising the platform’s quality, study plans, and value. Negative feedback centers on billing and cancellation problems: some users report continuing charges after cancellation attempts, repeated unauthorized charges, and frustrating interactions that in a few cases led users to seek legal advice. Several Reddit and Trustpilot posts note recurring-billing glitches and difficulty obtaining refunds.
Documentation checklist
- Account email and username used for GregMat
- Date and method of purchase (website, Apple App Store, Google Play)
- Screenshot or copy of any cancellation confirmation or error message
- Receipt or invoice showing the charge(s) you are disputing
- Bank or card statements highlighting the relevant transactions
- Any support tickets, email correspondence, or reference numbers
Common mistakes
Common errors include waiting until after auto-renewal to cancel (GregMat’s policy denies refunds for missed cancellation windows), cancelling in one place but having subscribed in another (website vs. App Store/Google Play), failing to save a confirmation email as proof, and assuming cancellation removes stored payment methods - cancellation stops future renewals but does not automatically remove card details from app stores or your GregMat account. Example: a user who cancelled via email but didn’t keep the confirmation later had trouble proving the cancellation when charges continued.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Website (account settings) | No (GregMat policy); bank or card dispute possible | Easy to cancel / Refund difficult |
| Apple App Store | Request via Apple’s refund process (separate from GregMat) | Medium (use Apple’s support/refund flow) |
| Google Play | Request via Google Play refund process (separate from GregMat) | Medium (use Google Play support/refund flow) |
| Email support | No (GregMat policy); may help with account issues but refunds not guaranteed | Varies (response times vary) |
After cancelling
Keep your cancellation confirmation email and monitor your bank/card statements for any continued charges. If you do not receive a confirmation within an hour of cancelling on the website, contact GregMat support at support@gregmat.com. For details on the cancellation process and what happens after cancellation, see GregMat’s help pages: cancellation instructions How do I cancel my subscription?, post-cancellation data retention What happens after I cancel?, and the subscription/refunds FAQ Subscription, account and refunds FAQ. If you purchased through the App Store or Google Play, use those platforms’ support and refund request flows for purchase disputes.
Address
GregMat LLC, 594711 County Road 59 South, RR#4, Woodstock, Ontario, Canada N4S 7V8