Cancellation service N°1 in India
Contract number:
To the attention of:
Cancellation Department – Kiddopia
505 Wellington Business Park 1 Near Marol Naka Andheri Kurla Road
400 059 Andheri East
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Kiddopia service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
16/01/2026
Cancellation Kiddopia: Easy Method
What is Kiddopia
Kiddopia is a children's educational app offering games and activities aimed at preschool learning and early childhood development. It provides themed content, interactive activities and a subscription model to access the full library of materials.
How to cancel Kiddopia
- Web (via website): Sign in at kiddopia.com, go to “Manage your subscription” under Subscription Details and follow the prompts. If you cannot cancel online, email support@kiddopia.com and include your receipt/order details.
- Google Play Store: Open the Google Play app → Menu → Subscriptions → find Kiddopia → Cancel. For refunds, email your receipt or the GPA transaction ID to support@kiddopia.com.
- Apple App Store (iOS): On your device go to Settings → Tap your name → Subscriptions → tap Kiddopia to manage or cancel. Refund requests for App Store purchases are handled by Apple; contact Apple Support for refunds.
- Amazon Appstore: Open the Amazon Appstore → Menu → Subscriptions → find Kiddopia → Manage/Cancel subscription.
What happens when you cancel
Cancelling a subscription stops future automatic renewals. In most cases you will retain access to Kiddopia for the remainder of the current paid billing period after cancellation, but policies can vary by platform. If you request and receive a refund for a web purchase, Kiddopia states access to the app will be revoked upon refund.
For purchases made through Apple, Google Play or Amazon, the platform’s rules determine whether access is removed immediately or at the period end. Your Kiddopia account and any saved profiles typically remain on record unless you request deletion; export or back up any important information before requesting account removal if you need it.
Will I get a refund?
Web purchases (kiddopia.com): Refund requests should be emailed to support@kiddopia.com with the payment receipt. Kiddopia’s policy is discretionary and must be requested within 30 days of purchase; if a refund is granted it is credited to the original payment method and access to the app will be revoked.
Google Play purchases: To request a refund, provide the receipt or the GPA transaction ID to support@kiddopia.com. Refunds for Google Play purchases are processed in line with developer and Google policies and are handled case-by-case.
Apple App Store purchases: Developers do not control App Store refunds. If you want a refund for an iOS purchase you must request it through Apple Support or via Apple’s report-a-problem system; Apple will review and decide.
Kiddopia plans and pricing
| Plan | Price | Period | Notes |
|---|---|---|---|
| Full Access (Monthly) | C$8.00 | Monthly | Unlimited access to all Kiddopia content (reported by a user) |
Your consumer rights in Canada
Canadian consumer protections do not universally guarantee an automatic refund for digital subscriptions. While certain remote sales rules can provide a short cooling-off period for some purchases, digital subscriptions are typically governed by the vendor’s stated policy and by the app store where the purchase was made. Kiddopia offers a voluntary 30-day refund window for web purchases; for purchases made through Apple, Google or Amazon you should follow those platforms’ refund and dispute processes.
In practice, this means you should keep proof of purchase and act quickly if you want a refund: request web refunds from Kiddopia within 30 days, and use the platform-specific refund channels for App Store, Google Play or Amazon purchases.
Customer experiences
User reviews are mixed. Many parents praise Kiddopia for engaging, age-appropriate educational content and award recognition, and the app has strong ratings on major stores for its preschool learning activities. Positive comments highlight interactive learning, breadth of material and appeal to young children.
On the other hand, a number of users report problems cancelling subscriptions or being charged after attempted cancellations, concerns about the subscription/paywall model, and occasional technical issues such as freezes or trouble restoring purchases across devices (particularly reported for Amazon). These common complaints frequently relate to the cancellation and refund process rather than the learning content itself.
Documentation checklist
- Receipt or order confirmation showing purchase date and amount
- Subscription ID or GPA transaction ID (Google Play) or App Store receipt
- Email address used for the Kiddopia account
- Screenshots of subscription status or billing entries (play store, app settings, bank/credit card statement)
- Records of previous messages with support if you already contacted them
Common mistakes
Common errors include deleting the app instead of cancelling the subscription (this does not stop billing), cancelling on the wrong platform (for example cancelling on the website when the subscription was purchased through Google Play or Apple), and not keeping the purchase receipt or transaction ID. Another frequent misstep is contacting the developer for an App Store refund - Apple must be contacted directly for those refunds.
Comparative recap
| Method | Refund | Difficulty |
|---|---|---|
| Web (kiddopia.com) | Email support@kiddopia.com with receipt within 30 days; discretionary; refund credited to original method; access revoked on refund. | Low - Medium (manage online; support email backup) |
| Google Play Store | Cancel via Google Play app; request refund by emailing receipt or GPA transaction ID to support; processed at developer/Google discretion. | Medium (cancel in Play app; refund via support) |
| Apple App Store (iOS) | Refunds handled by Apple only; contact Apple Support or use Apple’s report-a-problem process. | Medium - High (manage in Settings; refunds through Apple process) |
| Amazon Appstore | Manage/cancel in Amazon Appstore; refunds follow Amazon’s policies and processes. | Medium (manage via Amazon Appstore) |
After cancelling
After you cancel, check your email for a cancellation confirmation and save any receipts or communications. Verify upcoming charges with your bank or card provider and ensure no further renewals occur. If you need a refund and you purchased on the web, contact support@kiddopia.com within 30 days with your receipt. For App Store or Google Play purchases use these official pages for help: Google Play subscriptions help, Apple refunds and report-a-problem, and Amazon subscriptions help. If you continue to see unexpected charges, contact your payment provider to dispute future payments.
Address
505, Wellington Business Park 1, Near Marol Naka, Andheri Kurla Road, Andheri East, Mumbai, Maharashtra - 400059